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Email:ruby@gmail.com

RUBY  SANNIDHANAM

Phone: 404-819-9876

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EXECUTIVE SUMMARY

·   Over 7+ Years of Experience diverse experience in the field of Information technology with emphasis on Software Quality Assurance and 2+ years of Selenium automation experience.

·   Experience in Manual and Automated Testing of applications on Windows and Unix Environments.

·   Expertise in developing Software Test Plans, Test Case Design, Test Scripts based on User Requirements Specification (URS) and System Requirements documents.

·   Experience in Software Unit Testing, Integration Testing, Regression Testing, performance, configuration and usability testing.

·   Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.

·   Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, SDLC (SDLC),   with Agile/Scrum methodologies.

·   Involved  in GUI application testing, Back End testing, Database testing, Front-end testing, Functional Testing, System testing, Regression Testing, Browser Testing, Load Testing on Client-server, stand alone, and web- based applications with multiple server domains.

·   Represent QA in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support.

·   Motivated team player with ability to work independently or in a group

·   Excellent written and verbal communication skills.

·   Extensive experience in Banking, Financial, Healthcare.

TECHNICAL EXPERTISE

Languages	Cobol,IMS,DB2,C,C++
Web Technology	J2EE, Java, Servlets, EJB, JSP, JDBC, XML, XSL, HTML, Java script, REXX, VB Script, ASP, Unix Shell Scripts
Operating Systems	Windows 9x/NT, Windows 2000/ME/XP, UNIX, IBM Mainframe
Testing Tools	QTP 10.0, Quality Center 10.00, Rational Test manger, TestDirector 8.0, WinRunner 7.5, LoadRunner 9.1, Visual Studio 2008, Visual InterDev, and Visual SourceSafe. , Portfolio Viewer, OMTF Base24 UI,OMTF Payment Maneger UI, OutsideView ,MasterCard simulators,ESP Algo tester tool, Microsof Lync 2010, Microsoft office Outlook, Word, Excel, Oracle 9i, SOAP UI 3.5, Toad, Java/J2EE 1.4, SOAP, Weblogic 8.1, AS/400, CAMS,IBM Main frame.
Databases & RDBMS:	Oracle, MS Access, Sybase, DB2, SQL Server 2000

PROFESSIONAL EXPERIENCE

MASTERCARD – O’Fallon, MO

12/2010 - Present

Sr.Analyst,Softw Testing &QA

MasterCard offers a variety of card programs services for Banks and financial institutes, and businesses. It provides right card for business and payment methods. MasterCard Integrated Processing Solutions or IPS is a contemporary approach to payment processing.  It is a new transaction processing service built on a single, integrated global platform for signature, PIN, prepaid, and ATM processing.

·         Working as project coordinator supporting Tier1 customer projects (USAA,) which involves working with different teams, such as business analyst team, application analysts team, development team, and quality assurance team.

·         Supporting Fraud and dispute for the Tier1 customer by involving Testing, triage calls, customer calls and status reporting, issue monitoring.

·         Test, Verify XP defects, log defects in Quality Center with details. Updating defects  in Quality Center with up to date details and provided information on daily basis to resolve issues with timely manner.

·         Gather information and updating log, reports daily basis for internal and for the client USAA and FCBI.

·         Test Tier1 web application. Using SOAP UI request function to create a SOAP UI request to the specified URL and verify the server response for defects. and discuss issues with client in daily calls.

·         Test Web Services which is used for accessing Remote Applications Using SOAP UI protocol.

·         Generate VB scripts in QTP.

·         Developed XML test files based on XML schema.

·         Working with Web services (SOAPUI).

·         Perform functional and Regression Testing..

·         Perform Manual Testing and Automate Testing using QTP.

·         Analyze business requirements, functional specifications the system and business requirements for FCBI (First Community Bancshire Inc) prepaid gift card program and reloadable card project.

·         Written test scripts for cardholder, testing several reloadable screens like CSR sell card screen, CSR Transitions Screen, Transition history. Validate view inventory, Receive Cards, and sell cards and test with new card numbers to validate accurate test output.

Environment: Quality Center 10.0,Portfolio Viewer UI, OMTF Base24 UI,OMTF Payment Manager UI, Outside View,  MasterCard simulators, ESP Algo tester tool, Microsoft Office Outlook, 4 UI,OMTF Payment Manager UI, Outside View     MasterCard simulators, ESP Algo tester tool, Microsoft lync 2010,Microsoft office Outlook, QTP,10.0, Oracle 9i, SOAP UI 3.5, WSDL,CAMS,IBM Main Frame.

 Enterprise Rent A CAR, ST. Louis, MO                                                                                                       12/2009 - 11/2010
Sr. QA Analyst                                        

Enterprise Rent-A-Car (referred to as ‘ERAC’) is a leading car rental company in U.S.A.

Enterprise Rent-A-Car maintains a fleet of more than 800,000 Vehicles from more than 7,000 locations. Enterprise Plus is an SOA application that is called by ECARS™ 2.0 and Enterprise Plus Test Harness is an application that uses Fitness testing framework to test the Enterprise Plus services. ECARS 2.0 is a Java based  In house Automated Rental Management application and the project involves testing of this application along with a couple of other applications linked to it.

Environment 
Load Runner 9.1,Quality Center, QTP 9.2, , Clear Quest 7.0, Oracle 9i, SOAP UI 2.5, Java, SOAP, AS/400, IBM Aix

• Worked with lead  developer and QA manager to create test cases for the webservices ( Java APIs) based on method specific input/output variables for methods covered by test harness.
• Used soap request function to create a SOAP request to the specified URL and verified the server response.
• Written SQL Queries for validations in Oracle using Toad.
• Utilized Loadrunner 8.1 to test the performance of ECARS 2.0 application.
• Parameterized and used transactions in vuser scripts to create 150 reservations and verify the time taken.
• Integrated QTP with LoadRunner for GUI testing
• Installation and configuration of QTP on client’s computers
• Tested GUI screens for synchronization functionality using QTP.
• Used Quality Center 8.1 for defect management/script repository for one of the modules
• Used Clear Quest for defect tracking and project management status updates.
• Performed correlation to anticipate and handle dynamic data from server.
• Studied application performance and maximum scalability, critical parameter such as number of users, response times, hits per seconds (HPS) and Throughput using Load runner.
• Received client commendations for excellent performance in meeting deliverables
• Interacted and gave KT to the offshore team on rational tools and prepared related documents for future reference.
• Tested screens on Internet Explorer, Safari, Mozilla Firefox browsers

WellsFargo PAtanta,GA                                                                                                                   01/2009 - 11/2009

 QA Engineer                                                                                                                                                                    

As a QA Analyst responsibility was to test the Colonial Bank’s online banking application, ib bankcolonial. This application enables the bank’s customers and account holders to access and manages their personal or business accounts including checking, savings, money market and credit information through the internet.

• Analyzed the system requirements and developed detailed test plans and test cases and provided the    documentation.
• Used Test Director for Test Planning, Test execution and Defect Tracking
• Performed white box and black box testing of the application. Manually tested the functionality, User Interfaces and Security of the web application
• Developed automated test scripts for Functionality testing using WinRuner
• Performed Validation testing on the application navigation for various scenarios and reported the errors
• Conducted functional, System and Regression testing of the application using WinRuner
• Executed SQL queries to perform backend testing
• Analyzed application performance characteristics by creating GUI, Bitmap and Database Check Points
• Performed extensive Backend Testing using WinRunner and PL/SQL
• Performed Load/ performance Testing of the AUT to verify that it meets the non-functional requirements by simulating virtual users in LoadRunner
• Analyzed test results for  tests, load tests and produced various graphs and documents
• Monitored server and CPU performance using Perfmon counters and Trace logs
• Created Projects, groups and multiple sets of Logins depending on the privileges to be given in Test Director Administrator module
• Analyzed and interpreted reports and graphs for the test cases generated through Test Director’s document generator performance
• Performed Manual Testing of some of the sub modules/components of the application as per the requirements.
• Developed different different types of SQL queries to ensure data integrity and business rules.
• Environment: Solaris 8, Windows 2000, Oracle 8.x, PL/SQL, Java XML, Websphere 4.0, HTML, TestDirector7.0, WinRunner 7.0/7.8, LoadRunner.

CITICORP – Daytona, ,FL

01/2007 - 12/2008

TestingSpecialist
CMC,AWSProject
Mainframe: Advanced workstation Customer Support System: AWS is a Mainframe application written in COBOL, CICS and DB2 and runs on Mainframe Platform. It allows customer service representatives to deal with and do transactions with the Citibank Credit Card Customers. Internet: CMC is an application which supports Business users and regular Customers and gives provision to do Personalization options.

• Followed RUP methodology. Prepared test cases and test plan based on Business Functional Requirements using RUP.
• Performed Configuration testing and Security testing using Rational Robot.
• Conducted backend testing of the applications by executing SQL commands.
• Involved in analyzing the Hierarchical, Object Relational Data Models.
• Performed a supervisory role in assigning duties to junior testers and overseeing their progress periodically. Analyzed system specifications and business requirements.
• Created Test Plan and Test Cases in Rational TestManager. Automated the test scripts using Rational Robot. Successfully implemented the change request and defect tracking Using Rational ClearQuest for utilization of developers and QA Team.
• Created reports with the help of Rational TestManager, Rational ClearQuest and Log viewer.
• Performed Regression Testing after each enhancement of the application using Rational Robot.
• Compiled/Recompiled COBOL programs in a Unisys mainframe environment. Adopted data driven methodology to test the application after each enhancement of the application.
• Coordinating with the users in User Acceptance testing (UAT).

Environment: Visual Basic, Rational TestManager, IBM ES/9000, DB2, JCL, COBOL, CICS, QARun, TestDirector, WinRunner, LoadRunner.

ECUI Project
Enterprise Customer User Interface (ECUI) would help the health care provider offer its customers, a streamlined interface to manage their accounts. The customers would involve members/subscribers, providers and commission entities. This Web based application would help members/subscribers view their benefits summary, claim status, pay premiums etc., and help providers manage their claims, referrals, determine member/subscriber eligibility etc.

• Interacted as required with developers to understand the application functionality.
• Prepared test plan and test cases based on software requirement specifications and functional specifications document.
• Executed test plans and test cases using TestDirector.
• Performed Manual Testing and Automated Testing for usability and compatibility of the custom Web application
• Worked extensively on Linux platform.
• Participated in the design and testing of HL7 messages and in HL7 liaison activities.
• Created automated scripts in WinRunner to conduct GUI and functionality testing.
• Involved in the generation of reports from the application to be used in backend testing.
• Performed back-end testing using SQL queries to make sure that data entered has been uploaded correctly into the Oracle.
• Reported and tracked defects identified using TestDirector.
• Verified changes and closed bugs during regression testing.
• Participated in walkthrough and review meetings.
• Worked closely with the Application Development and Design and testing team throughout the project's lifecycle.

Environment: Oracle 9i/10g, HL 7, SQL, PL/SQL, Quality Center 9.0, Linux, WinRunner, XML, 

L , VBScript, Oracle Admin, JavaScript, TestDirector 8.0

CHARTER ONE – Cincinnati, OH

02/2005 - 12/2006

QAAnalyst
Charter One Bank provides banking services to individuals, companies, governmental entities and institutions in most states in U.S. Charter One bank offers pay bills, Transfer funds, Automatic Bill Payment, Alerts, Monthly Statements and lot many services in online banking. It also provides Interest Calculator, Monthly Payment Calculator and many other tools Online.

• Involved in discussion with the business, management, and developers for details, requirements also involved in writing test plans for the project.
• Developed test cases based on business requirements, functional and technical
• Wrote test cases for the application, involved in writing test scripts for Manual Testing..
• Performed Positive, Negative testing, and End-to-End testing manually.
• Performed Functional and Regression Testing.
• Prepare various Reports like, Daily Status Report and Weekly Status Report
• Performed Performance testing using Load Runner

Environment: Windows NT, Java, HTML, Unix, Visual Basic, VBScript, JavaScript, XML,SQL Server, Oracle. Quality Center 9.2 Enterprise Edition, WinRunner 7.5, QTP 9.2, LoadRunner 7.8, XML, Oracle 9i, Windows XP.

TOTAL SYSTEM SERVICES (TSYS) Kennesaw,  GA

12/2000 - 12/2005

Computer Programmer

Worked  in the interface application over 5 years. The interfaces requirements generally involved in creating, extract files reading from IMS DB2 and VSAM files. The programs  mainly written/modified in COBOL. Also involved are changes to JCL and PROXS. Projects done for TSYS Commercial card

 Actively involved in supporting QA testing in their testing activity for clients such as Bank of America, Degussa Bank, Pitney Bowes AMEX Worldwide, Banco Popular de Puerto rico, Bank of Montreal (US and Canda), Barclay Card US, Commerce Bank of Kansas City, First Citizens Bank, First Equity, First Hawaiian Bank, GE Capital, State Farm, ABN AMRO, Allied Irish Bank,

MBNA UK and Royal Bank of Scotland.

    

EDUCATION

BS in Computer Science Columbus State University,  Columbus, GA
Associate degree in Accounting and Economics.

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