Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Plano , TX 75001
Ericsson,
Nortel Networks,
Alcatel North america,
Nortel Networks,
Flexsolv, inc., Richardson, TX 2002- 2004
CyGNET Technologies, inc., Lewisville,
TX 2001- 2002
InterVoice, Inc.,
Download Resume Format
ANIL Chowdhury
309 Ridge Point Lane
+1 972-977-9876
Email: anil.chowdhury@hotmail.com
SUMMARY
Telecom Engineering professional with 14
years experience in system design, development and testing and deployment involving
NGIN (Next Generation Intelligent Networks), Wireless Prepaid IN (Intelligent
Network) Services, WSS (Wireless Soft Switches), Wireless Media Gateways (WMG),
UMA (Unlicensed Mobile Access), MSC (Mobile Switching Center), SS7, TCP/IP, Voice
over Internet Protocol (VoIP), ACD (Automatic Call Distributor), IVR/VRU
(Interactive Voice Response/Voice Response Unit) Systems and Enhanced Services
Platform interfacing with Network switches and PBX. Additionally, have 1 year
of experience in testing Networking equipment involving Broadband Access
Concentrators, Gigabit Switch/Routers, etc. Another 3 years of experience in
Systems Analysis, supporting system integration and implementation.
Professional
Experience
Ericsson, Plano
Software
Services Engineer (Contract) Solution and Integration (SI)
Responsible for implementation of NGIN nodes
with Ericsson Composition Engine (ECE) including Installation, Integration,
Testing and Commercial Launch. Also worked on Installation, Integration and
testing of Charging systems nodes including Service Data Point (SDP), Voucher
Server (VS), Account Information and Refill (AIR) systems for customers in both
Lab and Production environments.
¨
Leading the implementation team
for NGIN with ECE in T-Mobile network including lab and commercial deployment.
¨
Install, configure, test and
deploy new Charging System nodes in T-Mobile network including Sun Solaris,
Post Solaris and Software Applications for SDP and AIR.
¨
Test and Implement SS7/SIGTRAN
for NGIN and Charging Systems nodes in T-Mobile network.
¨
Test and Implement Charging
Systems SDP with ICP and Product Customizations (PC).
¨
Configure SS7 Links (HSSL and
LSSL) for the SDP nodes.
¨
Design rate plan Tariff
structures, Accumulator structures, Community structures with SDP and Tariff
Management Application.
¨
Upgrade SDP and AIR node with
Correction Packages and Emergency Corrections.
¨
Configure Service Classes in
the SDP including tariffs, accumulators, charging, lifecycles, announcements,
etc.
¨
Update and track customer
requirements using MARS for testing activities.
¨
Prepare Documentations
including MOP (Method of Procedures), Installation Instructions, Acceptance
Test Plan (ATP) and Test Analysis.
Hosted
Prepaid Services, MSD Back Office
Responsible for supporting Service Data
Point (SDP), Voucher Server (VS), Account Information and Refill (AIR) systems
for Hosted Prepaid Services in Production environment.
¨
Trouble Ticket Resolution, CR
management, Operations Support including migrations and upgrades.
¨
Responsible for tariff
management, SDP, AIR and MINSAT for hosted operators.
¨
Configure Service Classes in
the SDP including tariffs, accumulators, charging, lifecycles, announcements,
etc.
¨
Performing Housekeeping
activities on Charging System nodes including SDP, Minsat, Voucher Server and
AIR.
Nortel Networks, Richardson
Product
Verification Engineer (Contract), GSM/UMTS Call Server Products
Responsible for the regression testing of
NSS19 release for the MSC utilizing the Simulated Media Gateways (SMG).
¨
Convert the test cases for GAP
(GSM Application Platform) with SMG resources.
¨
Provision the MSC for specific
test configurations.
¨
Execute test cases for
different subsystems including Services and GSM Compliances.
¨
Assist the designers in test
procedures and in debugging the failed test cases.
¨
Report and track testing issues
using Mercury Quality Center
Alcatel North america,
Plano
Deployment
Engineer (Contract), Mobile NGN Operations
Responsible for deployment of Alcatel
Atrium 5020 Wireless Soft Switches (WSS), Wireless Media Gateways (WMG) and UMA
Network Elements in customer networks.
¨
Configure and provision WSS for
the Deployment Lab using the WEM (Wireless Element Manager) and CLI (Command
Line Interface).
¨
Configure both Links and Link
sets for the SS7 interface for the Signaling Interface Module (SIM).
¨
Configure TCP/IP Properties for
all the WSS modules including System and Administration Module (SAM), Data
Distribution Module (DDM), Call Control Module (CCM) and IP Interface Module
(PM).
¨
Configure and provision WMG for
the Deployment Lab using the WEM and CLI with the Terminal Server.
¨
Configure both Dual OC-3 and
Quad OC-3 Cards for the Bearer Traffic.
¨
Installation of the GGW (GGSN
Gateway) software for the UMA Platform.
T-MOBILE, Bellevue
Speech
IVR Developer (Contract)
Responsible for Voice Use Interface (VUI)
analysis and application implementation of “Speak Freely” Speech IVR project in
Intervoice Platform.
¨
Ensure VUI compliance of the
speech application and the call flow.
¨
Efficiency and accuracy of the
XML interaction of the IVR application and the billing systems.
¨
Resolution the existing issues
with application.
¨
Assist the Developers, Business
Analysts and the Testers with VUI issues
¨
Report and track application
issues using Mercury Test Director.
Nortel Networks, Richardson
Product
Verification Engineer (Contract)
GSM/UMTS
Call Server Products
Responsible for testing of USP (Universal
Signaling Point), the IP Based SS7 Signaling Gateway and the BICC (Bearer
Independent Call Control) feature for NSS18 release for MSC. Develop test plan
for the USP Platform according the Functional Design Specification.
¨
Develop and automate the test
cases for GAP (GSM Application Platform) for both USP and BICC feature with
H.248 Messaging.
¨
Provision the MSC for specific
test configurations.
¨
Execute test cases for both USP
and the BICC feature.
¨
Assist the designers in test
procedures and in debugging the failed test cases.
¨
Report and track software
issues using Clarify.
¨
Update the TCAR (Test Case
Archive) database with the test cases and the results.
¨
Provide support for the USP
issues to other test groups.
Flexsolv, inc., Richardson, TX 2002- 2004
Senior
Software Engineer
Responsible for integration, configuration,
implementation, testing of IP Based Call Center solutions including Media
Gateway, VoIP, IVR, ACD and CTI.
¨
Design and development of IVR
with VoiceXML including ASR (Advanced Speech Recognition) and TTS (Text to
Speech).
¨
Development of Speech
Applications with SpeechWorks 6.5 SE and InVision 4.3 with SpeechAceess
Toolkits and DialogModules.
¨
Configuration, Integration and
Testing of Media Gateways including PSTN and SIP.
¨
Develop Test Plan and Test
Cases for System Test.
¨
Capture packets with Ethereal
for SIP message for testing and debugging.
¨
Develop and modify Call Flows
with Microsoft Visio.
¨
Integration and implementation
of VoIP for Call Center Solution with SIP (Session Initiation Protocol).
¨
Design, integration and implementation
of software based ACD.
¨
Develop database transactions with
IVR.
¨
Remote and on-site testing for
implemented solutions.
CyGNET Technologies, inc., Lewisville,
TX 2001- 2002
Software
Product Engineer
Responsible for testing of embedded
software for network devices including Gigabit Ethernet Switches, Broadband
Access Concentrators and remote units.
¨
Perform software testing on
Gigabit Ethernet Switch (10/100/1000 Mbps) for different features including
System Configuration, Setup, Statistics etc. through CLI, Web Interface and
SNMP.
¨
Perform Layer 2 switching test
for both basic and advanced switching also 802.1Q VLANs,
802.1P Priority, etc.
¨
Perform Layer 3 routing test
for RIP (v1 & v2), VLANs etc.
¨
Develop Test Scripts with Tcl,
SmartLibrary, ScriptCenter and SimpleTester.
¨
Responsible for Writing the
Test Plan, executing the Test Cases and providing Test Report
¨
Installed the Bug Tracking
System Bugzilla including Linux Server, Apache Web Server, MySQL Database.
¨
Maintain the Test Bed and the Bugzilla
Bug Tracking System.
InterVoice, Inc., Dallas , TX
Software Application Engineer II (1998-2000)
Global Network Business
Primary responsibilities include
application programming, program design and implementation, debugging, testing
of complex voice response unit (VRU/IVR) to implement Voice Recognition,
Text-to-Speech, Advanced Call Transfer, Fax Integration, YourVoice, Advanced
LeaveWord, etc.
¨
Develop and implement InVision
application interface for the Network IVR (Interactive Voice Response)
application to support SS7 ISUP parameters, RLT and Context Block functionality
for Nortel DMS 250 switches.
¨
Perform System level software
test for the IVR including test case development, test execution and test
result report.
¨
Performed SS7 messaging test
using Inet Spectra.
¨
Design and develop multi-layer
and modular application for next generation VRU application for Sprint Call
Center Services to accommodate faster deployment and easy maintenance.
¨ Test the next generation VRU application to facilitate multiple
call-flows in different languages to accommodate pre-paid, post-paid, credit
card billing, and collect calls using Sage to generate calls.
Software Application Engineer I (1997-1998)
Business Systems
Responsible
for the design, development, and implementation of IVR/VRU systems per customer
call flow requirements.
¨ Analyzed, designed the Call Flow, and developed IVR system
applications for various customers to include Optel, City of Boulder
¨
Coded application that interfaced with different
host protocol (3174 LAN, 3174 SNA/SDLC, Burroughs, TCP/IP, etc.) and remote and
local databases (DB2, Oracle, Sybase, etc.) using ODBC.
¨ Responsible for implementation of the application in the run-time
environment for both OS/2 and Windows NT systems.
¨ Completed remote and onsite testing for the systems according to
test plan ensuring system integrity.
Computer Skills
Language & Application Tools
w InVision
|
w Java
|
w Tcl
|
w C/C++
|
w IEF
|
w VXML
|
Database
w Oracle
|
w DB2
|
w MySQL
|
Networking & Operating Systems
w TCP/IP
|
w Linux
|
w Windows
|
w Novell
|
w UNIX
|
w Cisco
|
Education
MS Management Information Systems, University of Texas
at Dallas, Richardson , TX
BS Engineering, Bangladesh University
TrainingS
Ericsson Charging System 3.0 Overview and
Administration, Ericsson,
Plano , TX
Ericsson Charging Control Node CCN Overview and
Administration, Ericsson,
Plano , TX
Operation, Administration, Maintenance and
Provisioning (OAMP) of the Alcatel
Atrium 5020 Wireless Soft Switch, Alcatel University ,
Plano , TX
Trouble Shooting and Maintenance of the Alcatel Atrium
5020, Alcatel University , Plano ,
TX
UMA Deployment, Department
Internal, Alcatel, Plano , TX
Download Resume Format
0 comments:
Post a Comment