Shop Supervisor Sample Resume Format in Word Free Download

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Joy Fletcher

309 Kern Canyon Rd Space 192

Bakersfield, CA 93001

(661)204-1230

joy.fletcher@hotmail.com

OBJECTIVE

Motivated and reliable team player eager to bring my strong customer service background to a company with a friendly and professional work environment.

QUALIFICATIONS

·         10 years customer service experience in retail, wholesale, and internal settings.

·         10 years experience in inventory control, utilizing inventory software systems and supply ordering.

·         Demonstration of strong teamwork, leadership, and effective verbal and written communication skills at all levels.

·         Work effectively with multiple departments.

·         Knowledge of MS Word and Excel programs and ability to learn internal software programs at an accelerated rate.

·         Ability to utilize and understand numeric and alpha-numeric systems.

·         Proven to be self-motivated, organized, attentive to detail, and responsible.

EMPLOYMENT

2006-2009 Barber Honda                                                                                  Bakersfield, CA

                        Wholesale Parts Manager

·         Assist and advise wholesale clients by phone, fax, and internet as well as walk-in retail customers in their parts purchasing.

·         Manage and maintain inventory as well as reduce idle inventory.

·         Supervise, coordinate and prioritize delivery schedule.

·         Validate parts orders and logistics.

·         Train and mentor apprentice parts advisors.

·         Help fellow team members of the EXCELL team identify opportunities for improvement as well as collect data for continuous process improvement.

·         Set up, map and improve parts department processes.

·         Managed inventory reports, parts ordering for stock and special orders.

·         Assist Parts Manager in daily operations.

2002-2006         Barber Honda                                                                         Bakersfield, CA

                        Parts Advisor

·         Assist and advise retail customers in parts purchasing.

·         Control inventory of retail gift shop.

·         Assist Cashier with Parts and Service invoices.

·         Maintain accurate physical inventory counts.

·         Work with Sales and Service teams in accessory sales and installations.

·         Assist Technicians internally with parts catalog, ordering, and distribution of parts.

1999-2002         Engine Parts Warehouse                                                         Bakersfield, CA

                        Shop Supervisor

·         Assist and advise clients with car repair, parts and machine shop needs.

·         Manage service center, retail parts store, and machine shop.

·         Coordinate and prioritize work orders and dispatch jobs to the appropriate department.

·         Assist in bookkeeping and record keeping.

1998-1999         Engine Parts Warehouse                                                         Bakersfield, CA

                        Parts Delivery Driver

·         Deliver and pick up parts.

·         Stock shelves.

·         Answer phones.

·         Clean shop.

·         File paperwork.

EDUCATION

1999-2004         Bakersfield College                                                                 Bakersfield, CA

·         49 units

·         Courses include Computer Keyboarding, Elementary Spanish, Speech Communication, and Introduction to Business

1992-1996         Foothill High School                                                                Bakersfield, CA

·         General Education

·         High School Diploma

VOLUNTEER WORK

2010-2011         Hort Elementary Parent Volunteer of the Year

·         Worked with students, teachers, and staff on a variety of projects.

2008-2009         “Play for a Cure” Bakersfield Auto Mall Softball Tournament

·         Planned, organized, and executed two annual softball tournaments as well as other fundraising efforts for the Leukemia and Lymphoma Society.

REFERENCES

References available upon request

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