- Responsible for customer service in the wireless
division, duties included answering customer queries, problem solving and
providing detailed information on new products.
- Worked with customers in development of financial
assistance programs to increase collection on delinquent accounts.
- Consistently exceeding in-house quality assurance
assessment based on customer service skills.
- Responsible for development of programs which fosters
enhanced employee relations.
- Responsible
for accurately counting and distributing large sums of funds.
- Selling
various banking products to generate a healthy relationship between bank
and customers, while also generating a general rate of return for
customers.
- Providing
information to customers regarding policies, procedures, and government
regulations.
- Assisting with direct
troubleshooting solutions regarding celluar equipment and/or signal
strength
- Responsible for general
inquires regarding products and/or services for our client AT&T
Mobility
- Responsible for assisting with
large equipment orders for various small business, government agencies,
and large business.
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