Showroom Specialist Sample Resume Format in Word Free Download -->

Showroom Specialist Sample Resume Format in Word Free Download

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Sonia Desmangles
sonia@gmail.com
309 Collingsworth Lane
Greenville, SC 29001
Mobile (917) 972-9876/Home (864) 660-1230

Key Skills:
·  15 years of delivery and administration of enterprise level IT solutions.
·  Proven leadership of remote teams, both domestic and global.
·  Solution implementation project coordination.

                                                                                                                    
Work Experience:

Canon Business Solutions, Inc. – Lake Success, NY                             March 2009 – September 2011
Showroom Specialist
  • Collected requirements and developed plans to manage software implementation projects, software upgrade projects and hardware deployment projects across 60 showroom locations across the U.S.
  • Identified, developed and implemented mitigation plans for project risks.
  • Provided status updates to deployment teams and to key stakeholders.
  • Managed the procurement of goods and services in excess of $1M US.
  • Used verification scripts to ensure the quality of the deliverables met acceptance criteria.
  • Negotiated with functional managers for personnel allocation to the project.
  • Managed and monitored the performance of project tasks assigned to personnel from multiple functional groups within the organization.
  • Managed issues and conflicts during project execution.
  • Archived project documents and materials for future reference.


Marathon Group – Uniondale, NY                                                        June 2004 – June 2008
Project Manager of Events
  • Planned and coordinated logistics, setup, execution and breakdown of Customer Showcases, Team Training, Team Building events for sales organization.
  • Procured venue and services from vendors to support events.
  • Recruited and developed event teams. Provided motivation to team members.
  • Resolved conflicts and issues to ensure the achievement of scope of the events.

Shearman & Sterling LLP – New York, NY                                         May 2002 – June 2004
Senior Lotus Notes Administrator
  • Supported Lotus Domino environment in 19 offices, globally with 3500+ users. 
  • Addressed infrastructure issues such as server troubleshooting, message routing, replication, verification of backups, etc
  • Led, mentored and supported junior level administrators to further develop their skills and effectiveness in the organization.
  • Performed as technical lead for Lotus Domino upgrade projects and firm-wide anti-SPAM solution projects.
  • Provided second level customer support for the Lotus Domino implementation.
The Guardian Life Insurance Company- New York, NY                       March 2000 – May 2002
 Lotus Notes Administrator (Senior)
  • Developed strategy to upgrade the Lotus Notes/Domino.
  • Analyzed the Domino mail environment and developed a mail clustering solution and implementation strategy.
  • Determined and implemented an email policy to address business needs.
  • Provided second level support for Lotus Domino.

Marsh, Inc. – New York, NY                                                              August 1999 – March 2000
Technology Analyst (Lotus Notes Infrastructure)
  • Managed the Lotus Notes infrastructure disaster recovery strategy project.
  • Participated in Change Management process – representing Lotus Notes Infrastructure department.
  • Represented Lotus Notes Infrastructure department on various projects.
  • Supported junior administrators in Asia Pacific, Latin America, Europe, Middle East and Africa.
 
IBM Global Services – Somers, NY                                                     August 1996 - August 1999
Information Technology Specialist (Sr. Lotus Notes Administrator)
  • Led Problem Management team. 
  • Planned, scheduled, and implemented system changes.
  • Analyzed and assessed server outages and resolved database corruption.
  • Provided second level support for Lotus Domino infrastructure.

Education & Certification:

New York Institute of Technology - B.S. in Electrical Engineering, summa cum laude

 

PMI Certification – PMP Certification in progress;  PM education completed;  400 project hours required to sit for exam

Additional Information:

  • Knowledge of Project Management Principles.
  • Proficient using Microsoft Project; Microsoft Visio; Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft SharePoint
  • Member of the Project Management Institute.


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