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TERESA HARRIS 207-380-9876
309 GRAY RD. teresa@yahoo.com
BREMEN, ME 04001
WORK EXPERIENCE:
1. JCPENNEY, 75 MAVERICK ST., ROCKLAND, ME 04841 / 207-594-2571
JUNE 2009 - PRESENT
JCP SERVICES SUPERVISOR / KEY HOLDER
* PROVIDING A HIGH LEVEL OF “GREAT” CUSTOMER SERVICE
* RESPONSIBLE FOR PROCESSING jcp.com ORDERS TO INCREASE SALES AND PROFIT
* SUPERVISE AND MANAGE ASSOCIATES THROUGH TRAINING AND EDUCATION TO
PERFORM ESSENTIAL DUTIES THROUGHOUT THE STORE
* RESPONSIBLE TO MAINTAIN CUSTOMER CREDIT RELATIONS
* CROSS-TRAINED IN OTHER DEPARTMENTS TO EXECUTE MERCHANDISING AND REPLENISHMENT DUTIES
* MAINTAINING ACCURATE RECORDS, ANALYZING REPORTS, CASH HANDLING, SECURITY, AND OTHER VARIOUS KEY HOLDER DUTIES
2. U.S.P.S. , 160 MEDOMAK RD., BREMEN, ME 04551 / 207-529-5494
DECEMBER 2001 - APRIL 2009
SELF-EMPLOYED / CONTRACTED POSTAL CARRIER
* RESPONSIBLE FOR THE TRANSPORTATION, SORTING, AND DELIVERY OF ALL MAIL
AND PARCELS FOR THE TOWN OF BREMEN, ME
* MANAGED BUSINESS EXPENSES TO ACHIEVE PROFIT AND TO OFFSET POSTAL CONTRACT INFRINGEMENT
3. SHEEPSCOT RIVER POTTERY , 34 STATE RT. 1, EDGECOMB, ME 04556 / 207-882-9410
JULY 2001 - DECEMBER 2001
* PROCESSING ALL INVENTORY FROM IN-STORE POTTERY STUDIO AND OUTSIDE VENDORS
* PACKING AND SHIPPING OF CUSTOMER ORDERS
* HANDLING CUSTOMER SERVICE REQUESTS AND UPS DAMAGE CLAIMS
* MAINTAINING ACCURATE CUSTOMER AND INVENTORY RECORDS
4. LUGOSCH DESIGNS, 1794 STATE RT. 32, ROUND POND, ME 04564 / 207-529-4411
JUNE 1996 - JULY 2001
* ASSISTED IN PROCESSING CUSTOMER ORDERS BY CREATING JEWELRY THROUGH METAL FORGING, POLISHING, AND STONE SETTING
* RESPONSIBLE FOR INVENTORY CONTROL BY ORDERING TOOLS AND SUPPLIES
5. BROOKS / RITE-AID, 185 TOWNSEND AVE., BOOTHBAY HARBOR, ME 04538
JUNE 1994 - DECEMBER 1995
* RESPONSIBLE FOR GUEST RELATIONS BY PROVIDING EXCELLENT CUSTOMER SERVICE
* ASSISTED IN ALL PHASES OF INVENTORY AND MERCHANDISING
* MAINTAINED ACCURATE CASH AND SALES REPORTS
* PERFORMED OTHER ASSISTANT MANAGER DUTIES INCLUDING TRAINING ASSOCIATES,
SECURITY, LOSS PREVENTION, OPENING AND CLOSING PROCEDURES, CASHIER
OTHER WORK EXPERIENCE:
POORE SIMON’S, COOKS CORNER MALL, BRUNSWICK, ME 04011 / 4/94 - 6/94
RETAIL ASSOCIATE
REEBOK FACTORY OUTLET, 87 CAMDEN ST., ROCKLAND, ME 04841 / 5/91 - 2/94
RETAIL SALES ASSOCIATE
COUNTRY PINE PRODUCTS, 99 U.S. HIGHWAY 1, NOBLEBORO, ME 04555 / 4/90 - 10/90
WOODWORKER
K-MART, 3701 EAST TAMIAMI TRAIL, NAPLES, FL 34112 / 2/90 - 4/90 & 11/90 - 3/91
CUSTOMER SERVICE ASSOCIATE
SKILLS HIGHLIGHTS:
INVENTORY MANAGEMENT
STRONG ORGANIZATIONAL SKILLS
FAST AND AMBITIOUS LEARNER
ENERGETIC WORK ETHICS
COURTEOUS & HUMOROUS DEMEANOR
TELEPHONE INQUIRIES
GENERAL STORE MAINTENANCE
SHIPPING AND RECEIVING
MS WORD AND SPREADSHEET
PRICING AND SIGNING PROCEDURES
OTHER SKILLS AND ABILITIES:
LANDSCAPING, CARPENTRY, WOODWORKING,
INTERIOR DESIGN, COOKING, COACHING BASEBALL
309 GRAY RD. teresa@yahoo.com
BREMEN, ME 04001
WORK EXPERIENCE:
1. JCPENNEY, 75 MAVERICK ST., ROCKLAND, ME 04841 / 207-594-2571
JUNE 2009 - PRESENT
JCP SERVICES SUPERVISOR / KEY HOLDER
* PROVIDING A HIGH LEVEL OF “GREAT” CUSTOMER SERVICE
* RESPONSIBLE FOR PROCESSING jcp.com ORDERS TO INCREASE SALES AND PROFIT
* SUPERVISE AND MANAGE ASSOCIATES THROUGH TRAINING AND EDUCATION TO
PERFORM ESSENTIAL DUTIES THROUGHOUT THE STORE
* RESPONSIBLE TO MAINTAIN CUSTOMER CREDIT RELATIONS
* CROSS-TRAINED IN OTHER DEPARTMENTS TO EXECUTE MERCHANDISING AND REPLENISHMENT DUTIES
* MAINTAINING ACCURATE RECORDS, ANALYZING REPORTS, CASH HANDLING, SECURITY, AND OTHER VARIOUS KEY HOLDER DUTIES
2. U.S.P.S. , 160 MEDOMAK RD., BREMEN, ME 04551 / 207-529-5494
DECEMBER 2001 - APRIL 2009
SELF-EMPLOYED / CONTRACTED POSTAL CARRIER
* RESPONSIBLE FOR THE TRANSPORTATION, SORTING, AND DELIVERY OF ALL MAIL
AND PARCELS FOR THE TOWN OF BREMEN, ME
* MANAGED BUSINESS EXPENSES TO ACHIEVE PROFIT AND TO OFFSET POSTAL CONTRACT INFRINGEMENT
3. SHEEPSCOT RIVER POTTERY , 34 STATE RT. 1, EDGECOMB, ME 04556 / 207-882-9410
JULY 2001 - DECEMBER 2001
* PROCESSING ALL INVENTORY FROM IN-STORE POTTERY STUDIO AND OUTSIDE VENDORS
* PACKING AND SHIPPING OF CUSTOMER ORDERS
* HANDLING CUSTOMER SERVICE REQUESTS AND UPS DAMAGE CLAIMS
* MAINTAINING ACCURATE CUSTOMER AND INVENTORY RECORDS
4. LUGOSCH DESIGNS, 1794 STATE RT. 32, ROUND POND, ME 04564 / 207-529-4411
JUNE 1996 - JULY 2001
* ASSISTED IN PROCESSING CUSTOMER ORDERS BY CREATING JEWELRY THROUGH METAL FORGING, POLISHING, AND STONE SETTING
* RESPONSIBLE FOR INVENTORY CONTROL BY ORDERING TOOLS AND SUPPLIES
5. BROOKS / RITE-AID, 185 TOWNSEND AVE., BOOTHBAY HARBOR, ME 04538
JUNE 1994 - DECEMBER 1995
* RESPONSIBLE FOR GUEST RELATIONS BY PROVIDING EXCELLENT CUSTOMER SERVICE
* ASSISTED IN ALL PHASES OF INVENTORY AND MERCHANDISING
* MAINTAINED ACCURATE CASH AND SALES REPORTS
* PERFORMED OTHER ASSISTANT MANAGER DUTIES INCLUDING TRAINING ASSOCIATES,
SECURITY, LOSS PREVENTION, OPENING AND CLOSING PROCEDURES, CASHIER
OTHER WORK EXPERIENCE:
POORE SIMON’S, COOKS CORNER MALL, BRUNSWICK, ME 04011 / 4/94 - 6/94
RETAIL ASSOCIATE
REEBOK FACTORY OUTLET, 87 CAMDEN ST., ROCKLAND, ME 04841 / 5/91 - 2/94
RETAIL SALES ASSOCIATE
COUNTRY PINE PRODUCTS, 99 U.S. HIGHWAY 1, NOBLEBORO, ME 04555 / 4/90 - 10/90
WOODWORKER
K-MART, 3701 EAST TAMIAMI TRAIL, NAPLES, FL 34112 / 2/90 - 4/90 & 11/90 - 3/91
CUSTOMER SERVICE ASSOCIATE
SKILLS HIGHLIGHTS:
INVENTORY MANAGEMENT
STRONG ORGANIZATIONAL SKILLS
FAST AND AMBITIOUS LEARNER
ENERGETIC WORK ETHICS
COURTEOUS & HUMOROUS DEMEANOR
TELEPHONE INQUIRIES
GENERAL STORE MAINTENANCE
SHIPPING AND RECEIVING
MS WORD AND SPREADSHEET
PRICING AND SIGNING PROCEDURES
OTHER SKILLS AND ABILITIES:
LANDSCAPING, CARPENTRY, WOODWORKING,
INTERIOR DESIGN, COOKING, COACHING BASEBALL
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