Senior Support Technician Sample Resume Format in Word Free Download -->

Senior Support Technician Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Dana Campbell
309 Crystal Falls Rd.
Lexington, KY 40001
859-797-9876 Cell
E-mail: dana.campbell@gmail.com

 


OBJECTIVE:                       A highly trained and dynamic IT Professional that is seeking employment in a Systems Administration environment that will challenge my skill set and has opportunities for advancement.


EDUCATION:                      SPENCERIAN COLLEGE, Lexington, KY
                                                A.A.S. Degree in Computer Information Systems Management
                                                Cum Laude

CERTIFICATIONS:

CompTIA A+: IT Technician
2009-Jan-16
CompTIA Network+
2008-Dec-05
CompTIA Security+
2009-Oct-16
Microsoft Certified Technology Specialist
2009-Jun-15
Microsoft Windows Vista Certified
2009-Jun-15
Microsoft Certified Professional 2.0
2011-May-06
Microsoft Windows Server 2003 Certified
2011-May-06

WORK EXPERIENCE:

Senior Support Technician

July 2008 - July 2011
L-3 Communication STRATIS (USSOCOM)
Lexington, KY
§  Performed installation, configuration, and management of Windows XP, Vista, and Windows 7 desktops in a 2,500 user environment.
§  Conducted in depth troubleshooting and help desk resolution in a timely manner, where 100% customer satisfaction was my primary goal.
§  Responsible for preventative maintenance of classified desktop computers, VOSIP telephones, switches, routers, network appliances, and servers.
§  Sole point of reliance for classified network and workstation support on the DOD’s SIPRNet at Lexington, KY.
§  Continued to seek out new skills, education, and certifications in both existing and emerging technologies such as Virtualization, Microsoft Certifications, and CompTIA Certifications.
§  Outstanding communication skills with the ability to translate highly technical information in a manner that is easily understandable to the everyday user.



Cabler/Computer Technician

March 2005 – July 2008
Advance Control Solutions
Morehead, KY
§  Gained experience in cabling and solid state soldering methods.
§  Performed in-depth Level III Circuit Testing.
§  Trained in an IT environment learning basic and complex skills.



United States Cavalry Scout

October 2001 – Dec. 2004
United States Army

Friedberg, Germany
§  HMMWV Driver/Maintenance
§  Security and Reconnaissance Specialist
§  Light  Cavalry Gunner – MK-19, .50cal, M240b





TECHNICAL EXPERIENCE:
§  Microsoft Active Directory
§  Cisco Hardware Installation and Configuration
§  PC Installation and Maintenance
§  Encryption Devices
§  Installation of Cisco VoIP Phones
§  Setup and Configuration of Microsoft Office Products
§  Setup and Configuration of IBM Lotus Notes
§  Microsoft Windows Server 2003/2008 Hardware and Software Configuration
§  Cloning via Norton Ghost
§  Cloning via Microsoft AIK
§  Microsoft Windows XP/Vista/7 Desktop Operating Systems
§  Configuration and Troubleshooting Tandberg VTC Units
§  Microsoft Terminal Services Client
§  DameWare MiniRemote
§  Microsoft Virtual Server
§  VMWare Host Configuration and Virtual Installation
§  Mcafee HBSS administration, installation, troubleshooting, and repair
§  Microsoft WSUS configuration and deployment



PROFESSIONAL INTERESTS:

Windows, Windows Server, Unix/Linux, Computer Hardware, Programming, Network Security, Systems Design, Operating Systems, Computer Software, Web Design, Exchange Server, Cisco Switching and Routing, WSUS



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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