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Farrah TOMPKINS
309 MIDLAND AVENUE
EAST ORANGE, NEW JERSEY 07001
Phone: (973) 678-9876 / Email:farrah.tompkins@comcast.net
SUMMARY
A Senior Quality Assurance Analyst with extensive experience in project management, analysis, design, testing, and implementation of data processing applications. Technical expertise centers on the development of systems with OPC and JCL. Application background includes Stock Transfer System, Metlife System, Common Invoicing System, Sales Commission, Sales Record System and Standard Products Financial System. IBM Administration Information Exchange Conference award.
HARDWARE: MAINFRAME, DELL Optiplex XL 590, Compaq Deskpro, IBM Net
Vista
OPERATING SYSTEMS: MVS/XA, MVS/370, VM/XA
SOFTWARE: TSO, JOBTRAC, OMNIPLUS, OPC, JCL, CMS, JES, UTILITIES,
VSAM, FILEAID, MICROSOFT WINDOWS, WORDS, PL/1,ENDEVOR and
PLAYBACK
EXPERIENCE
ADP, Florham Park, New Jersey 2007 - Present
Monitored and scheduled QA Retirement Services 401K batch cycles.
Restored Fileset Database and VSAM files to the QA environment.
Supported the migration of JCL, programs and cardlib members to
the QA and Production environment.
Constructed test cases and scripts based on the business requirements
and system design documentation.
Test WEB base Retirement Services 401K System.
UBS, Weehawken, New Jersey 2007 - 2007
Senior Quality Assurance Analyst Consultant
Analyzed the conversion of the McDonald client data to the UBS client
database.
Reviewed all pertinent data (Name, Address, SS#, Beneficiary, Account
Numbers, DOB, Prior/Current contributions, etc).
Validated the data before it was moved into production.
Mellon Investor Services, Jersey City, New Jersey 1998 - 2006
Senior Quality Assurance Analyst
Monitored MIS production web servers availability.
Monitored MIS production batch cycle to ensure timely completion.
Monitored and scheduled QA Stock Transfer batch cycles.
Monitored and scheduled QA Dividend batch cycles.
Restored IDMS Database and VSAM files to the QA environment.
Supported the migration of JCL, programs and cardlib members to
the QA environment.
Computer Horizons Corporation, Parsippany, New Jersey 1997 - 1998
Quality Assurance Analyst Consultant
Tested program conversion from Prucobol to Cobol II using batch and
online automated test tool Playback for the Group Health Conversion
System.
Tested Year2000 logic using batch and online automated test tool
Playback.
Constructed test cases and scripts based on the business requirements
and system design documentation.
Analyzed date seeds, windowing logic, test planning and execution.
Computer Science Corporation, West Orange, New Jersey 1997 - 1997
Quality Assurance Analyst Consultant
Tested Year2000 Cash Disbursement System(CDS) and Policy Values
information System(PVIS) for Ohio National Financial Services.
Created System flowcharts for CDS and PVIS.
Analyzed date seeds, windowing logic, test planning and execution.
Quality Assurance Analyst Consultant
Tested Year2000 Floor Brokerage Application(FBAD) for Bear Stearns(BFBA)
and Lehman Brothers(LFBA).
Performed Acceptance testing of Cobol programs for Floor Brokerage
Application System using JCL and TSO.
Changed test data to conform to the Year2000.
Prudential Insurance Corporation, Roseland, New Jersey 1996 - 1997
Quality Assurance Analyst Consultant
Performed acceptance testing of Cobol programs for Policy Owner
Outreach System using JCL, TSO, ATOMS(Acceptance Testing Online
Maintenance System) and Mainframe to ensure that all parts of
system were functioning according to business requirements.
Constructed test cases and scripts based on business requirements and
system design documentation.
Directed and supervised junior testers.
Reviewed Technical Specifications for conformance to standards and
accuracy based on the overall project design.
Computer Horizons Corporation, Parsippany, New Jersey 1996 - 1996
Quality Assurance Analyst Consultant
Tested Distributed On-Line Loss Adjustment Revenue System.
Provided On-line testing of the DOLLARS Screens using TSO and QMF.
Created JCL to Batch test Cobol programs for DOLLARS system using
TSO and Mainframe.
Constructed test cases and scripts.
Directed and supervised junior testers.
Reviewed technical specifications for conformance to standards and
accuracy based on the overall project design.
Promoted computer programming modules from development stage to QA
test stage, using ENDEVOR.
AT&T, Piscataway, New Jersey 1994 - 1995
Programmer Consultant
Coded and tested programs in PL/1 for LEC Settlement System(LSS).
The LEC Settlement system provides reporting and accounting functions
for receivables/ payables for each LEC having a card reciprocal
agreement with AT&T.
INTEGRATED SYSTEM SOLUTION CENTER (ISSC), Dayton, New Jersey 1993 - 1994
A wholly owned IBM subsidiary involved in information systems support.
Senior Associate Programmer
Responsible for quality assurance testing of General Order Entry
Management System.
Defined, maintained and scheduled demo batch test applications (billing,
scheduling, revenue, pricing, returned goods, order entry, commissions)
using OPC/A so as to ensure that these applications (1500) ran
successfully on a consistent basis.
Serviced and made JCL Code corrections to demo batch jobs for the
purpose of ensuring successful job completion.
Scheduled demo batch cycles and JCL support to programmers and users in
order to determine whether user specifications were met.
Set-up new jobs/applications with their appropriate dependencies to
ensure the proper sequence of job orders.
Administered TSO user access to demo regions and data sets to ensure
system security.
Senior Associate Programmer 1990 - 1993
Developed and maintained the Standard Product Financial System (SPFS), an
internal financial control accounting, monitoring and reporting system.
Tested and created program enhancements to SPFS prior to its release
to production environment.
Created and implemented new and additional programs within SPFS, which
substantially reduced and/or eliminated manual entries.
PREVIOUS EXPERIENCE:
INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM), Franklin Lakes, New Jersey 1973 - 1990
Programmer
Designed, coded, tested, and maintained Common Invoicing System, Sales
Records System and Sales Commission System using knowledge of PL/1, JCL,
and Utilities.
Computer Operator
EDUCATION
BS in Accounting, Rutgers University
309 MIDLAND AVENUE
EAST ORANGE, NEW JERSEY 07001
Phone: (973) 678-9876 / Email:farrah.tompkins@comcast.net
SUMMARY
A Senior Quality Assurance Analyst with extensive experience in project management, analysis, design, testing, and implementation of data processing applications. Technical expertise centers on the development of systems with OPC and JCL. Application background includes Stock Transfer System, Metlife System, Common Invoicing System, Sales Commission, Sales Record System and Standard Products Financial System. IBM Administration Information Exchange Conference award.
HARDWARE: MAINFRAME, DELL Optiplex XL 590, Compaq Deskpro, IBM Net
Vista
OPERATING SYSTEMS: MVS/XA, MVS/370, VM/XA
SOFTWARE: TSO, JOBTRAC, OMNIPLUS, OPC, JCL, CMS, JES, UTILITIES,
VSAM, FILEAID, MICROSOFT WINDOWS, WORDS, PL/1,ENDEVOR and
PLAYBACK
EXPERIENCE
ADP, Florham Park, New Jersey 2007 - Present
Monitored and scheduled QA Retirement Services 401K batch cycles.
Restored Fileset Database and VSAM files to the QA environment.
Supported the migration of JCL, programs and cardlib members to
the QA and Production environment.
Constructed test cases and scripts based on the business requirements
and system design documentation.
Test WEB base Retirement Services 401K System.
UBS, Weehawken, New Jersey 2007 - 2007
Senior Quality Assurance Analyst Consultant
Analyzed the conversion of the McDonald client data to the UBS client
database.
Reviewed all pertinent data (Name, Address, SS#, Beneficiary, Account
Numbers, DOB, Prior/Current contributions, etc).
Validated the data before it was moved into production.
Mellon Investor Services, Jersey City, New Jersey 1998 - 2006
Senior Quality Assurance Analyst
Monitored MIS production web servers availability.
Monitored MIS production batch cycle to ensure timely completion.
Monitored and scheduled QA Stock Transfer batch cycles.
Monitored and scheduled QA Dividend batch cycles.
Restored IDMS Database and VSAM files to the QA environment.
Supported the migration of JCL, programs and cardlib members to
the QA environment.
Computer Horizons Corporation, Parsippany, New Jersey 1997 - 1998
Quality Assurance Analyst Consultant
Tested program conversion from Prucobol to Cobol II using batch and
online automated test tool Playback for the Group Health Conversion
System.
Tested Year2000 logic using batch and online automated test tool
Playback.
Constructed test cases and scripts based on the business requirements
and system design documentation.
Analyzed date seeds, windowing logic, test planning and execution.
Computer Science Corporation, West Orange, New Jersey 1997 - 1997
Quality Assurance Analyst Consultant
Tested Year2000 Cash Disbursement System(CDS) and Policy Values
information System(PVIS) for Ohio National Financial Services.
Created System flowcharts for CDS and PVIS.
Analyzed date seeds, windowing logic, test planning and execution.
Quality Assurance Analyst Consultant
Tested Year2000 Floor Brokerage Application(FBAD) for Bear Stearns(BFBA)
and Lehman Brothers(LFBA).
Performed Acceptance testing of Cobol programs for Floor Brokerage
Application System using JCL and TSO.
Changed test data to conform to the Year2000.
Prudential Insurance Corporation, Roseland, New Jersey 1996 - 1997
Quality Assurance Analyst Consultant
Performed acceptance testing of Cobol programs for Policy Owner
Outreach System using JCL, TSO, ATOMS(Acceptance Testing Online
Maintenance System) and Mainframe to ensure that all parts of
system were functioning according to business requirements.
Constructed test cases and scripts based on business requirements and
system design documentation.
Directed and supervised junior testers.
Reviewed Technical Specifications for conformance to standards and
accuracy based on the overall project design.
Computer Horizons Corporation, Parsippany, New Jersey 1996 - 1996
Quality Assurance Analyst Consultant
Tested Distributed On-Line Loss Adjustment Revenue System.
Provided On-line testing of the DOLLARS Screens using TSO and QMF.
Created JCL to Batch test Cobol programs for DOLLARS system using
TSO and Mainframe.
Constructed test cases and scripts.
Directed and supervised junior testers.
Reviewed technical specifications for conformance to standards and
accuracy based on the overall project design.
Promoted computer programming modules from development stage to QA
test stage, using ENDEVOR.
AT&T, Piscataway, New Jersey 1994 - 1995
Programmer Consultant
Coded and tested programs in PL/1 for LEC Settlement System(LSS).
The LEC Settlement system provides reporting and accounting functions
for receivables/ payables for each LEC having a card reciprocal
agreement with AT&T.
INTEGRATED SYSTEM SOLUTION CENTER (ISSC), Dayton, New Jersey 1993 - 1994
A wholly owned IBM subsidiary involved in information systems support.
Senior Associate Programmer
Responsible for quality assurance testing of General Order Entry
Management System.
Defined, maintained and scheduled demo batch test applications (billing,
scheduling, revenue, pricing, returned goods, order entry, commissions)
using OPC/A so as to ensure that these applications (1500) ran
successfully on a consistent basis.
Serviced and made JCL Code corrections to demo batch jobs for the
purpose of ensuring successful job completion.
Scheduled demo batch cycles and JCL support to programmers and users in
order to determine whether user specifications were met.
Set-up new jobs/applications with their appropriate dependencies to
ensure the proper sequence of job orders.
Administered TSO user access to demo regions and data sets to ensure
system security.
Senior Associate Programmer 1990 - 1993
Developed and maintained the Standard Product Financial System (SPFS), an
internal financial control accounting, monitoring and reporting system.
Tested and created program enhancements to SPFS prior to its release
to production environment.
Created and implemented new and additional programs within SPFS, which
substantially reduced and/or eliminated manual entries.
PREVIOUS EXPERIENCE:
INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM), Franklin Lakes, New Jersey 1973 - 1990
Programmer
Designed, coded, tested, and maintained Common Invoicing System, Sales
Records System and Sales Commission System using knowledge of PL/1, JCL,
and Utilities.
Computer Operator
EDUCATION
BS in Accounting, Rutgers University
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