Senior Network Administrator (Windows Citrix) Sample Resume Format in Word Free Download -->

Senior Network Administrator (Windows Citrix) Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Skylar Carthy
P.O. Box 309 Guildhall, VT 05001                                                                                                                             
Phone (802) 473-9876
Email skylar@gmail.com

Microsoft Certified Professional (MCP), Citrix Certified Administrator (CCA)

Objective
Seeking professional employment as a Citrix Administrator

Operating Systems
Microsoft Windows (Including 98, 2000, XP, Vista, 7 and Server versions including NT, 2000, 2003, 2008), UNIX, VMWare ESX

Hardware
Routers, Switches, Local & Network Printers & Print Servers, Citrix NetScaler, Citrix Access Gateway (CAG), Wireless networking devices, PCs, Servers, Laptops, Thin Clients, Scanners, Modems, Network Interface Cards (NIC), Bluetooth Devices, Fax Machines, Internal and External hard drives, Hot Swap SCSI Drives, SCSI Cards, Tape drives, FireWire Drives, CDR/DVD RW Drives, KVMs, Video Teleconferencing (VTC) Equipment

Software
Microsoft Exchange Server, Citrix (XenApp, Presentation Server, XenDesktop, EdgeSite, Web Interface, Access Gateway, NetScaler, Installation Manager), VMWare (including ESX), Microsoft Office Suite (Word, Excel, Power Point, Front Page, Outlook, Access), Microsoft Project, Microsoft SharePoint, Microsoft Visio, Help Desk Ticket Software (Remedy 4.0, Tivoli, RoboHELP, Altiris, Liberum, Spiceworks), Antivirus Software (Norton Anti-Virus Corporate Edition, McAfee Virus Scan Enterprise, McAfee ePolicy Orchestrator (ePO)), Design Software (Adobe Photoshop, Macromedia Dreamweaver),  KEA, IBM Client Emulation (iSeries),  Remote Desktop applications (UltraVNC, Dameware, Neoware ezRemote Manager, GoToAssist), POS Applications (Siriusware, Infogenesis, iMagic Hotel Reservation), Microsoft SQL Server Management Studio, Microsoft Visual Studio,  Microsoft SQL Services Reporting Services (SSRS), Web Browsers (Internet Explorer, Firefox, Safari, Netscape, Google Chrome), Adobe Acrobat, Wise Package Studio, QuickBooks Pro/Enterprise,  WS-FTP, Norton Ghost, Veritas Backup Exec, Avaya Site Administration, Mitel Administration, System Link, Spiceworks, Windows Server Update Services (WSUS)

Network
LAN/WAN, Active Directory Services, IIS, TCP/IP, WINS, DHCP, DNS, DFS, TCP/IP Printing, Citrix Printing, RAS, RRAS, Dial-Up Networking (DUN),  SMS, Internet Connection Sharing (ICS), Virtual Private Networking (VPN), Point to Point Tunneling Protocol (PPTP), Telnet, RAID, Cisco Switches, Cisco Routers, Addtran Routers, T1 Lines, Avaya & Mitel Phone Switches, Voice Over Internet Protocol (VoIP), Wireless Routers/Networking, Cisco Wireless Bridges/Access Points, Servers (HP, Dell, Compaq, IBM), Fiber-optics

Internet
HTML, ASP.NET, Perl Script, Java Script

Employment History

          August, 2010 – Present                                                                          Keane / National Life Group, Montpelier, VT

  • Citrix Administrator
  • Upgraded Presentation Server 4.0 to Xenapp 5, implementing Single Sign-on
·          Implemented builds/updates/maintenance patches utilizing company change control process
  • Configured application streaming
  • Implemented ZenDesktop 4 to replace VMWare View due to consistent connectivity errors
  • Implemented Resource Manager, built custom SQL reports for Citrix farm monitoring utilizing SSRS
  • Application Packaging using Wise Installation Studio
  • Resolved client/application issues created due to upgrade utilizing Remedy ticket software
  • Created documentation for environment and all Citrix related procedures as needed

June, 2009 – July, 2010                                                                            Burke Mountain Ski Resort, East Burke, VT

·          Senior Network Administrator (Windows / Citrix)
·          Provided all levels of support for 100 local end users; supporting all servers, workstations, thin clients, network devices and all other technologies on property  including providing 24x7x365 on-call support for office workers and food & beverage staff
·          Coordinated and implemented disconnection from corporate Wide Area Network, design and creation of new Local Area Network
·          Built entire Local Area Network over a 5 week period consisting of 2 domain controllers and 12 file / print / application servers with virtualization (VMWare, VMWare ESX),  including  building and implementing a Blackberry Enterprise Server (BES) and Microsoft Exchange Server to include Outlook Web Access (OWA), implementing Citrix XenApp Farm, transferring 90+ workstations/POS terminals and all other network devices to new LAN and transferring all domain users to new LAN,  including transfer of user profiles and email to workstations
(Employment History Continued)

·          Implemented network and provided remote support for Minturn, Colorado office; implemented VoIP phone system
·          Implemented new RADIUS servers for all Cisco Wireless Access Points
·          Responsible for antivirus software via McAfee ePolicy Orchestrator
·          Utilized Citrix NetScaler for configuring load balancing
·          Implemented Windows Server Update Services (WSUS) for rolling out updates to workstations
·          Responsible for all company data backups via Backup Exec software
·          Administered Mitel 3300 PBX and associated IP phones
·          Designed and provided support for company website including two eCommerce shopping carts
·         Designed & maintained company’s Microsoft SharePoint site
·         Provided Microsoft SQL administration for databases; created reports using SSRS
·          Responsible for technology budget and all IT purchasing

          March, 2006 – June, 2009                                                                      The Ginn Company / Burke Mountain, East Burke, VT

·          Regional Systems Manager / Field Support Supervisor
·          Member of Burke Mountain’s Executive Management Committee
·          Responsible for overseeing all technological needs for Burke Mountain Ski Resort as well as development of Ginn’s Bridgemor project including technology budget
·          Implemented builds/updates/maintenance patches utilizing company change control process
·          Administered on-site file and print servers, including VMWare server installation and support & Citrix XenApp Farm support
·          Provide Level 2 and Level 3 support for 100 local end users (including Microsoft 2000, XP & Office Suite; Compaq, HP & Neoware thin clients; Siriusware & Infogenesis POS systems)
·          Managed and scheduled “on-call” shifts with staff and Help Desk personnel
·          Responsible for antivirus software via McAfee ePolicy Orchestrator
·          Notebook/PC hardware/software maintenance and configuration
·          Work in conjunction with central-based help desk for resolution of end user and network issues
·          Upgraded cell coverage in ski lodges by installing cell phone repeaters
·          Negotiated with Rural Cellular Corporation (RCC/Unicel/AT&T) to install cell-site on base ski lodge
·          Worked with outside vendors regularly for installation, maintenance and support of on-site software and hardware applications
·          Project management of numerous installations to include software roll-outs, custom reporting design and implementation, fiber-optic design and installation, two-way radio system implementation
·          Cooperatively design point of sale software (Siriusware) to accommodate operators, management and accounting
·          Supported and installed wireless connectivity including wireless bridges and access points for both network access and LAN connectivity of remote locations
·          Built SQL database from existing MS Excel data/new data and provided interfaces for departmental data entry
·          Built Daily Operations Report (DOR) combining custom database, Siriusware and Infogenesis databases using MS SQL Management Studio and Microsoft Visual Studio 2005
·          Built numerous custom SQL reports for each department upon request utilizing SSRS
·          Provided in-house training, support and created documentation for point of sale systems (Siriusware and Infogenesis)
·          Responsible for creating and testing all products in Siriusware including passes, tickets, retail and rental items; creating dynamic pricing rules; creating all text and graphic layouts
·          Implemented custom reporting for Siriusware data as well as property’s food and beverage point of sale system (Infogenesis)
·          Implemented pass and ticket bar code scanning at lifts
·          Provided recommendations and insight on new technologies in cooperation with Corporate Information Systems team
·          Provided support for audio and video hardware and associated software applications (plasma/LCD screens, in-house audio, Crestron, video-teleconferencing equipment)
·          Responsible for property’s security system utilizing System Link application
·          Developed and designed Burke Mountain’s web site including e-commerce; trained and supported Marketing department on updating and modifying site
·          Designed & maintained company’s Microsoft SharePoint site
·          Created semi-annual notebook and PC images via Symantec’s Ghost application
·          TCP/IP printer installation & administration for both Windows and Citrix environments

    January, 2005 – March, 2006                                                                                Fraser Papers, Berlin/Gorham, NH

·          IT Systems Administrator (Windows / Citrix)
·          Administered Windows NT/2000/2003 LAN/WAN including Citrix Farm
·          Provided network support for 400 end users (including Microsoft 2000, XP & Office Suite)
·          Configured application setup & delivery via Citrix Presentation Server (4.0)
·          Utilization of help desk software for resolution of end user issues
·          Responsible for building & maintaining servers, including RAID configurations & regular software updates
·          Microsoft Exchange Server 5.5/2000 administration
·          Cisco switch & router configuration
·          Provide support for remote Portland, Maine Corporate office, including 60 remote/VPN users
·          Notebook/PC hardware/software maintenance and configuration
·          Thin Client setup/support (Neoware, Compaq) for Citrix and Remote Desktop connections
·          Implemented wireless networking
(Employment History Continued)

·          Fiber optic maintenance/troubleshooting
·          Responsible for creating Knowledge-Base articles for new and existing procedures
·          Avaya phone switch administration
·          Administered Microsoft ISA servers
·          Implemented LAN superscopes to enable expansion of DHCP scope
·          TCP/IP printer installation & administration for both Windows and Citrix environments
·          Responsible for company cell phones and pagers
·          Responsible for network upgrade suggestions & implementation
·          In direct contact with vendors for new hardware & software purchase quotes
·          Disaster Recovery planning and testing
·          Department/User folders & System backups/restoration via Backup Exec
·          Coordinated with other company WAN IT departments for company-wide upgrades & changes

          June, 2002 – January, 2005                                                                   Independent Consultant

·          Windows Operating System installation, maintenance, troubleshooting & support XP Home & Professional, Windows 2000 & Windows 2000 Server; Installation of Virtual Private Networks (VPN) for both residential & business customers
·          Performing virus fixes and/or installing virus protection
·          Resolving various hardware & software issues, including performing operating system upgrades, hardware & software upgrades
·          Website Development & Design

April, 2000 – June, 2002                                                                   Elgin Warren Power Systems, Amherst, NH
·          Network Administrator
·          Microsoft Windows Operating System installation, maintenance, troubleshooting & support (desktop and server versions)
·          Provided desktop & telephone support for 75 local users and 30 remote users (Including AutoCAD & MS Office users)
·          Performed & administered Windows 2000 Professional rollout to 125 client machines (Multiple brands of desktops & laptops- Utilized Microsoft SMS to identify hardware driver needs)
·          Performed company domain upgrade from Windows NT Server to Windows 2000 Server
·          Customized & utilized “Remedy” software to track user-end problems.
·          Installed and maintained performance of Norton Anti-Virus Corporate Edition on company servers and workstations
·          Implemented Microsoft Exchange Server 2000
·          Responsible for daily backup & restoring of company data
·          Installed TCP/IP Printing
·          Administered company MRP system (Symix) on UNIX servers
·          Upgraded company MRP system from UNIX based application (Symix) to Windows-based application (MAS 200)
·          Implemented both voice and data T1 lines (full & integrated)
·          Implemented Virtual Private Networking (VPN) to connect multiple locations to network
·          Installed wireless networking for laptop & guest users
·          Performed Hardware upgrades (adding memory, replacing hard drives, plug & play devices, monitors, printers, network interface cards, modems, RAID configuration)
·          Performed company-wide upgrade from Microsoft Office 97 & Office 2000 to Office XP
·          Designed and maintained company’s website including password-protected customer directories
·          Provided software & hardware training for employees
·          Responsible for company cell phones and pagers
·          Responsible for company’s building security system (Amherst, NH)
·          Responsible for purchasing new client computers, company servers and peripherals
·          Reduced company communications costs by $100,000/annually

          January, 2000 – April, 2000                                                                    Verizon Information Services, Middleton, MA

·          Systems Analyst / Help Desk Support
·          Telephone support for local & nationwide end-users
·          Hands-on desktop support for 2000 local users (PC & Macintosh)
·          Resolving issues regarding Windows 95 & NT Workstation desktops; LAN/WAN; Microsoft Exchange Server; Microsoft Outlook 97, 98 & 2000; Lotus Notes; Microsoft Office 97 & Office 2000; RNA & RAS (Remote Access); VAX/VMS
·          Responsible for assigning Incident Requests & Service Requests to appropriate personnel via “Remedy” & “Tivoli” software
·          Responsible for customizing “Remedy” software to accommodate Help Desk personnel.
·          Responsible for creating various application instruction manuals for other departments to use as reference materials.

          June, 1994 – April, 2000                                                                         Independent Consultant

·          Microsoft Windows Operating System installation, upgrades, maintenance, troubleshooting & support (desktop & server versions); Installation of Virtual Private Networks (VPN)
·          Resolving various hardware & software issues
·          Hardware upgrades (adding memory, replacing hard drives, plug & play devices, monitors, printers, network interface cards, modems, configuring RAID)
·           
(Employment History Continued)

·          Website Development & Design, Internet Shopping Cart Integration & deployment for e-commerce, Secure Server development

Certificates & Training

·         Microsoft Certified Professional (MCP)
·         Citrix Certified Administrator (CCA)
·         Siriusware Certified (attended annual training seminars 2006-2008)


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