Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Excellent problem solving skills,
strong customer oriented skills, high-degree of technical support experience, comprehensive
pre and post sale middleware/integration, experience with installing,
maintaining, implementing, troubleshooting, administrating and documenting
various applications and operating systems.
Lead Systems Analyst
Aug 2002 – Oct 2010
Programmer / Support Specialist May 1977 - Sept 1996
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Teresa Fuldner
309 Cedar Point ▪ Cold Spring , KY
¨ SENIOR INFORMATION SYSTEMS
PROFESSIONAL
¨
PROFESSIONAL
PROFILE
|
~
30+ years of broad, successful experience in all aspects of information services
~
TECHNICAL
KNOWLEDGE BASE
|
Microsoft Products and technology
-
Biztalk
Server Administration and Integration Support (2002 thru 2009 releases)
-
Windows
Server 2005/2008
-
SQL
Server 2005/2008
-
Visual
Studio (Biztalk mapping and orchestrations,
XML, VB.Net)
-
MOSS Sharepoint
Services 2007 installation and administration
-
IIS
administration, Managing Web Services
-
Microsoft
Exchange Server / Active Directory
-
Exposure
to TFS and VSS used for code management
Other Product Knowledge
-
UNIX
and IBM Mainframe background
-
COBOL,
JCL, TSO/SPF
-
Oracle,
SUPRA, TOTAL Database Management Sytems
-
Hands
on knowledge of Microsoft Windows Servers and Virtualization
-
Product
Testing, Support and Troubleshooting
Storage Management
-
Backup
/ Recovery management systems (mostly UNIX based)
-
Tape
Management systems
PROFESSIONAL
EXPERIENCE
|
TEK Systems ( Contracted to Convergys )
Cincinnati , OH
January – October 2011
Issue Manager – Support team
·
Part of an international, 24x7 team, tracking
problem tickets for a high profile account,
working a War Room launch for 3 months implementing into Production a
highly customized billing system.
·
Interact with Client Testers, Developers, Architects,
Release Managers, and Project Managers from the U.S., India, China, and UK to
expedite the testing of a multi-million dollar software development effort.
·
Responsible for running Crystal Reports, Excel Pivot
tables and managing Sharepoint documents which got delivered to the client and company
directors every 4 hours.
·
Accepted the challenge of long hours and ability to
maintain focus in a very fast paced environment.
·
Skills were required to grasp an understanding of a
complex application and all the individuals and organizations that interact on
a day to day basis in order to expedite numerous problem issues.
Cincom Systems, Inc Cincinnati , OH
Lead Systems Analyst
Aug 2002 – Oct 2010
May 1977 - Sept 1996
A senior level Systems Engineer responsible
for installing, testing and using Microsoft Biztalk Server 2006 R2 and Cincom’s
ENVIRON product line. This included
writing Installation Guides, quality assurance testing, teaching classes,
administering multiple systems, supporting integration capabilities between 3rd
party vendors and Cincom’s CONTROL:MFG product line and working as needed with
the Professional Services group with customer implementations and enhancements.
Most Recent Accomplishments…..
Was part of a global
development staff (U.S., U.K, India) whose responsibility was the delivery of
Cincom’s product ENVIRON, an enterprise integration product, that is dependent
and tightly coupled with Microsoft BizTalk Server, SQL Server, IIS, Cincom’s
CONTROL:MFG and other 3rd party applications.
Maintained and supported
integration between QMIS, a quality control product from Pilgrim and Cincom’s Purchasing
module within CONTROL:MFG using Biztalk 2006 R2 and Environ. Web Services and XML files were utilized and
passed via Biztalk mapping and orchestrations and some VB.NET programming to
build custom schemas. I also spent time implementing this solution at
customer sites and maintained this integration as new releases of both products
occurred.
Assisted Cincom’s Professional
Services group with upgrading a customer to the latest version of Cincom’s
CONTROL:MFG product line. This included
writing customizations using ENVIRON, Microsoft BizTalk 2006 R2, VB.Net, Excel
and XML for critical data loads based on end user requirements.
Typical Job requirements
included…….
·
Provide
innovative solutions and strategies to solve complex issues for client's
business problems
·
An
integral member of the engineering and client services team responsible for
product quality and delivery
·
Maintain
multiple in-house development systems and servers all running Microsoft Biztalk
Server, Microsoft SQL Server, Cincom
ENVIRON and any 3rd party applications required for developing and
testing integration
·
Responsible
for some data mapping and integration between multiple applications
·
Understanding
the makeup of multiple releases of Microsoft Biztalk Server (2006 R2, 2009,
2010) and all supporting prerequisite software
·
Continue
to develop and expand industry and product knowledge
·
Develop
specific areas of expertise in addition to maintaining broad product skills
SCH Technologies (later acquired by Legato Systems and
EMC) Cincinnati , OH
Manager of Client Services and Education Dept.
Technical Consultant
Served
as a field service consultant installing and implementing backup and recovery
software on multiple UNIX and Windows platforms. This software also included knowing and
understanding many robotic tape library management systems from vendors like
StorageTek, Quantum, and IBM. Later
promoted to manage all consulting operations, field service representatives and
education departments.
·
Initially
spent 3 years in the field, implementing and troubleshooting backup/recovery
software that SCH marketed for StorageTek, which integrated to various types of
robotic libraries.
·
Later
promoted to manage a diverse group of 10 to 12 individuals who delivered onsite
and in-house education classes, onsite consulting and services, and regional
post sales field representatives.
·
Typical
customers were large banks, large retailers, phone companies, major food and
beverage chains, U.S. Department of Defense and universities.
·
Twice
achieved President’s 100% Club honors
Cincom Systems, Inc Cincinnati , OH
Programmer / Support Specialist May 1977 - Sept 1996
Support Center Manager
Client Services Consultant
Began
my IT career mastering COBOL skills along with Cincom’s leading database
management system (TOTAL and SUPRA) helping to build and support the CONTROL:Mfg
application. Career path spanned various
avenues from spending extensive time onsite at customer sites, to working full
time with the support organization to managing the Support organization and
then returning to onsite consulting.
Expert level in IBM MVS and
DOS/VSE Operating systems
Expert level COBOL programmer
and JCL language
Expert level DBA skills using
TOTAL and SUPRA
Strong background in
Manufacturing/ERP applications both functional and technical
Twice achieved Cincom’s coveted
Don Quixote award
Education
Miami University, Oxford, Ohio BS in Business, Marketing 1973-1977
References available upon request
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