Senior Application Developer Sample Resume Format in Word Free Download

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Reyna Smith

704-941-9876 1028 South Street

Cornelius, NC  28001

reyna@robynsmith.org

Summary

·         Quality-focused data and reporting professional with over 12 years experience in turning data into insightful, easy-to-understand information.

·         Problem-solving Microsoft Office efficiency expert with unique skill set for inventing and building custom Microsoft Office solutions to streamline reports and procedures. Specialties include automating repetitive     data-cleansing and document-creation processes, thereby saving man-hours and reducing human error.

·         Officially Certified Microsoft Office Master who enjoys applying extensive knowledge and troubleshooting skills to assist and train colleagues on the Microsoft Office suite of programs.

Computer Skills

·         Microsoft Office (including Office 2010): Excel, Word, PowerPoint, Access, Outlook, Publisher, Visio, and Project

·         VBA and macro programming for MS Office

·         Query building using SQL Server Management Studio and Oracle SQL Developer

·         XML, Quantum, SPSS, Acrobat Professional, Photoshop, and Test Director

Experience

2009 - Present | Senior Application Developer

Duke Energy

·         Verify and reconcile large amounts of billing data across multiple systems including Oracle, SQL Server, and LODESTAR applications. Program SQL queries for data mining, scrub data using advanced Excel and Access skills, and evaluate data discrepancies to uncover any potential issues.

·         Use customer service skills to provide support for data and application issues. Work closely with customer to research issues and resolve problems.

·         Invent, produce, and support an automated approach to convert data from SQL Server into client-ready billing reports in Excel using SQL queries and macros.

·         Improve efficiency by producing system to generate corporate tax reports from financial data with minimal manual input. Achieve automation goals by comprehensively analyzing the existing documents’ functions, redesigning calculations for efficiency, programming macros, and utilizing advanced functions within Office 2007. Increase document readability and usability by enhancing design and customizing Office 2007 ribbon toolbars.

·         Serve as departmental Microsoft Office expert. Utilize advanced macro programming and debugging knowledge to troubleshoot and resolve issues with files converted to Office 2007 from previous program versions.  Highly praised for quickly assessing and repairing a wide range of compatibility issues.

2007 - 2009 | eCommerce Quality Assurance Analyst

Lowe's Companies, Inc.

·         Lead user acceptance testing for Lowes.com, ensuring requirements and corporate standards are achieved without negatively impacting current functionality. Document, research, and manage defects by priority and perceived impact.

·         Guide and advise upper management on business requirements for future changes to Lowes.com by providing a complete impact analysis of existing site defects and opportunities.

·         Utilize Microsoft Project and Excel macro expertise to automate daily production schedule procedures for Project Coordinator, saving approximately 15 hours per month.

·         Manipulate test data outputs into manageable formats using macros and advanced formulas in MS Excel.

2004 - 2007 | Information Specialist / Quality Control Coordinator

CMI (dba ConsumerMetrics, Inc.)

·         Coordinate with developers and project managers to ensure requirements are completed accurately for 10 to 15 simultaneous projects.  Manage bug requests and changes using issue-tracking software.

·         Manage quality assurance phase for company deliverables including: reports, databases, websites, and custom Windows applications. Organize and scrub data to facilitate reporting and testing procedures.

·         Utilize troubleshooting and customer service skills to work with clients to resolve data and report issues. 

·         Decrease developer programming time by inventing and programming an innovative solution to use macros to automatically convert Word documents into files that are importable into SPSS, C#, Quantum, and SQL.

·         Spearhead program to advance company image by creating design standards across all client deliverables.

·         Serve as company-wide “Subject Matter Expert” for data cleansing, quality procedures, advanced Microsoft Office functions, and corporate branding.  Lead corporate training sessions, compose easy-to-understand manuals, and act as primary contact to investigate and resolve issues within areas of expertise.

2002 - 2004 | Data Coordinator and Consultant

3M, Healthcare Information Systems Consulting

·         Travel to client sites as part of an audit team to assess hospital billing departments and provide recommendations.

·         Create complex data logs in Excel to automatically compile audit data. Analyze and summarize results in PowerPoint presentations, which are presented to clients’ top executives. 

·         Manage monthly processing and reporting of scorecards for 50+ clients, containing confidential HIPAA data.

·         Communicate directly with clients to resolve importing, extracting and formatting data issues.

·         Utilize advanced Excel knowledge and macro expertise to improve processes and increase productivity by developing automated and streamlined procedures for data cleansing, data input, and report generation.

·         Perform quality checks and data scrubbing on various formats of data including:  raw data files, PDF extractions, Excel spreadsheets, and Access databases.

2000 - 2002 | Technical Communicator

ExR

·         Use Excel advanced formulas and macros to convert substantial raw data files into attractive, user-friendly tables and graphs, decreasing production time by 97%.

·         Troubleshoot, modify, and test Word macros to resolve program bugs and inefficiencies.

·         Conceive, build, and manage user-friendly sales database in Access for tracking sales calls.

·         Produce and verify data-heavy technical reports from cleansed data outputs.

Education

2001 | BBA, International Business / Management Information Systems

Awards and Certifications

Master Certification    | Microsoft Office Applications

Rich's Scholarship | Academic Achievement and Involvement in Pi Sigma Epsilon Marketing Fraternity

HOPE Scholarship  | Academic Achievement

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