Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Reyna
Smith
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|
704-941-9876 1028 South Street
Cornelius,
NC 28001
reyna@robynsmith.org
Summary
·
Quality-focused data and
reporting professional with over 12 years experience in turning data into
insightful, easy-to-understand information.
·
Problem-solving Microsoft
Office efficiency expert with unique skill set for inventing and building
custom Microsoft Office solutions to streamline reports and procedures.
Specialties include automating repetitive data-cleansing and document-creation processes,
thereby saving man-hours and reducing human error.
·
Officially Certified Microsoft
Office Master who enjoys applying extensive knowledge and troubleshooting
skills to assist and train colleagues on the Microsoft Office suite of
programs.
Computer Skills
·
Microsoft
Office (including Office 2010): Excel, Word, PowerPoint, Access, Outlook,
Publisher, Visio, and Project
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VBA and macro programming for
MS Office
·
Query building using SQL Server
Management Studio and Oracle SQL Developer
·
XML, Quantum, SPSS, Acrobat
Professional, Photoshop, and Test Director
Experience
2009 - Present | Senior
Application Developer
Duke Energy
·
Verify and reconcile large
amounts of billing data across multiple systems including Oracle, SQL Server,
and LODESTAR applications. Program SQL queries for data mining, scrub data
using advanced Excel and Access skills, and evaluate data discrepancies to
uncover any potential issues.
·
Use customer service skills to
provide support for data and application issues. Work closely with customer to
research issues and resolve problems.
·
Invent, produce, and support an
automated approach to convert data from SQL Server into client-ready billing
reports in Excel using SQL queries and macros.
·
Improve efficiency by producing
system to generate corporate tax reports from financial data with minimal
manual input. Achieve automation goals by comprehensively analyzing the
existing documents’ functions, redesigning
calculations for efficiency, programming macros, and utilizing advanced
functions within Office 2007. Increase document readability and usability by
enhancing design and customizing Office 2007 ribbon toolbars.
·
Serve as departmental Microsoft
Office expert. Utilize advanced macro programming and debugging knowledge to
troubleshoot and resolve issues with files converted to Office 2007 from
previous program versions. Highly
praised for quickly assessing and repairing a wide range of compatibility
issues.
2007 - 2009 | eCommerce Quality Assurance Analyst
Lowe's Companies, Inc.
·
Lead
user acceptance testing for Lowes.com, ensuring requirements and corporate
standards are achieved without negatively impacting current functionality. Document, research, and manage
defects by priority and perceived impact.
·
Guide and advise upper
management on business requirements for future changes to Lowes.com by
providing a complete impact analysis of existing site defects and
opportunities.
·
Utilize Microsoft Project and
Excel macro expertise to automate daily production schedule procedures for
Project Coordinator, saving approximately 15 hours per month.
·
Manipulate test data outputs
into manageable formats using macros and advanced formulas in MS Excel.
2004 - 2007 | Information Specialist
/ Quality Control Coordinator
CMI (dba
ConsumerMetrics, Inc.)
·
Coordinate with developers and
project managers to ensure requirements are completed accurately for 10 to 15
simultaneous projects. Manage bug
requests and changes using issue-tracking software.
·
Manage quality assurance phase
for company deliverables including: reports, databases, websites, and custom
Windows applications. Organize and scrub data to facilitate reporting and
testing procedures.
·
Utilize troubleshooting and
customer service skills to work with clients to resolve data and report
issues.
·
Decrease developer programming
time by inventing and programming an innovative solution to use macros to
automatically convert Word documents into files that are importable into SPSS,
C#, Quantum, and SQL.
·
Spearhead program to advance
company image by creating design standards across all client deliverables.
·
Serve as company-wide “Subject
Matter Expert” for data cleansing, quality procedures, advanced Microsoft
Office functions, and corporate branding.
Lead corporate training sessions, compose easy-to-understand manuals,
and act as primary contact to investigate and resolve issues within areas of
expertise.
2002 - 2004 | Data Coordinator and
Consultant
3M, Healthcare Information Systems Consulting
·
Travel to client sites as part
of an audit team to assess hospital billing departments and provide
recommendations.
·
Create complex data logs in
Excel to automatically compile audit data. Analyze and summarize results in
PowerPoint presentations, which are presented to clients’ top executives.
·
Manage monthly processing and
reporting of scorecards for 50+ clients, containing confidential HIPAA data.
·
Communicate directly with
clients to resolve importing, extracting and formatting data issues.
·
Utilize advanced Excel
knowledge and macro expertise to improve processes and increase productivity by
developing automated and streamlined procedures for data cleansing, data input,
and report generation.
·
Perform quality checks and data
scrubbing on various formats of data including:
raw data files, PDF extractions, Excel spreadsheets, and Access
databases.
2000 - 2002 | Technical Communicator
ExR
·
Use Excel advanced formulas and
macros to convert substantial raw data files into attractive, user-friendly
tables and graphs, decreasing production time by 97%.
·
Troubleshoot, modify, and test
Word macros to resolve program bugs and inefficiencies.
·
Conceive, build, and manage
user-friendly sales database in Access for tracking sales calls.
·
Produce and verify data-heavy
technical reports from cleansed data outputs.
Education
2001 | BBA, International Business / Management Information Systems
Awards and
Certifications
Master Certification | Microsoft Office
Applications
Rich's Scholarship | Academic Achievement and
Involvement in Pi Sigma Epsilon Marketing Fraternity
HOPE Scholarship | Academic
Achievement
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