Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Louis Dowell
309 E Center St, Glenwood, Il 60001
708/359-1230
louis@yahoo.com
Objective
A challenging
position as an customer service representative at a growth-oriented firm, which
will allow me to both further utilize my skills and acquire new abilities.
Experience
2008- 2010
Hertz Corporation
Sales and Service
Associate
Ÿ Qualifying and processing customer rentals
Ÿ Goal orientated selling
Ÿ Cleaning/refueling vehicles
Ÿ Answering questions, providing directions
in a courteous and expeditious manner
Ÿ Provide world class customer service
Ÿ Role model team behavior
Ÿ Responsible for managing the rental return
process
Ÿ Utilize tools and systems to maximize
performance and track activities
Ÿ Responsible for successful resolution of customer
issues, leaving the customer with a positive experience.
2007-2008
Circuit City,
Schererville, IN
Customer Service
Associate
Ÿ Assist customer with complaints
Ÿ Answer phone and direct to appropriate
department
Ÿ Process returns and exchanges
Ÿ Receive daily inventory shipment and
distribute
Ÿ Process customer sales and warranty sales
Ÿ Process customer credit application
Ÿ Create customer repair service order
Ÿ Process credit payments
Ÿ Open and close store registers and prepare
daily closeout reports
2004- 2007
South Suburban
College, South Holland, IL
Financial Aid
Worker (Temp)
Ÿ Assist students with filling out financial
aid applications
Ÿ Entering in financial aid applications
Ÿ Applying financial grants to student
accounts
Ÿ Answering phones
Ÿ Creating student financial files and filing
away
Ÿ Assisting with general financial aid
questions
2000- 2004
Harlem Furniture,
Glenwood, IL
Office Support
Lead
Ÿ Processed confirmation of orders
Ÿ Created Credit Memo’s, Even Exchange,
Miscellaneous credits, etc.
Ÿ Processed charge payments and refunds
Ÿ Finalized inventory shipments
Ÿ Handled customer inquiries over the
telephone and in person
Ÿ Calculated total sales for the day and
prepare deposits for Armor pickup
Ÿ Balanced cash drawer cutoffs for office
support employees
Ÿ Processed credit applications and endorse
payment protection plans for credit
Ÿ Assisted Office Manager
Interoffice
relations (counseling, scheduling, write ups)
Process
sales tax exemptions and financing reports
Facilitate
office meetings
Issue
gift certificates
Prepare
and submit payroll
Process
inventory purchase orders
1998- 2002
Lovely Lady Beauty
Salon, Blue Island, IL
Salon Assistant/
Receptionist
Ÿ Answer telephones and schedule appointments
Ÿ Prepared clients for the cosmetologist
Ÿ Kept record of weekly inventory
Ÿ Balanced weekly earning in preparation for
payroll
Ÿ Balanced operator books
1999- 1999
Bowne Business
Solutions, Chicago, IL
Reprographics
Associate
Ÿ Prepared all incoming copy jobs for
production
Ÿ Assist with the production of companies
pitch books
Ÿ Perform routine maintenance of both
black/white and color copier machines
Ÿ Place and keep record of all service calls
for all copier equipment
Ÿ Maintain inventory of all materials for
copy machines and production
Education
Governor State
University (2008- Present)
South Suburban
College, South Holland, IL (2004-2007)
Bloom High School,
Chicago Heights, IL (1994-1998)
Skills
Microsoft Outlook,
Excel, Windows 95/98/ME/2000/2007, Internet, Fax, Photocopier, Dabs Tracking
System, PowerPoint, Access
References Available Upon Request
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