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HERSHEY , PA 17001
Marian High School :
Mandalay Bay
Resort and Casino, Shark Reef, Las
Vegas , NV
Natural History Museum ,
Las Vegas NV
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KYLE LUCAS
309
TOWNHOUSE.
(702)445-9876
EDUCATION
-1996 Graduate
-College Prep., Honors, and Advanced Placement Classes.
EMPLOYMENT HISTORY
Country Meadows
Retirement Community, Hershey PA
CONCIERGE – Jan 09 – Present. My
position involves assisting the Director of Resident Services. This involves answer the phones, receive and
deliver packages, check in visitors/workman and delivery trucks, make
photocopies and faxes, keep track of and distributes all the key for the
building, take minutes for several meetings, keep track of all LOA and hospital
leaves, assist residents with computer related issues. My position requires helping resident with
questions and needs that vary from voter registration info, pharmacy calls,
directions, billing questions, adjusting thermostats, replacing hearing aid
batteries, setting up online accounts, how to use email, problems with the
phones, finding a lawyer etc. In
addition to these regular duties I also assist the Executive Director of the
Campus and Marketing. For the Executive
Director I assist with making and sending invitation, order food, help organize
co-worker events and other jobs as
she see fit. For Marketing I assist with
special community projects, make all the posters, tickets, pamphlets and help
with the planning of these activities. I
am proficient in Microsoft outlook, publisher, excel and Word.
Hershey Pantry,
Hershey PA
WAITRESS
- April 08 - Jan. 09. Responsible for prompt and quality service, taking
orders, calculate charges and distribute change.
NATURALIST-
Oct. 06 - April 08. I interacted with the public making sure they had an enjoyable
and knowledgeable visit to shark reef. I was required to know all of the
animals and facts about the animals eating habits and the living environments.
I am also able to help out with the daily feeding of our exhibits.
DIVER- April 07 -
April 08. As a diver I am responsible for cleaning and general maintenance
of our exhibits. I have also assisted on fish catches. I learned how to
interact with large fish including 10ft. Sandtiger sharks. To date I
have logged over 50 hours of dive time with over 50 dives. The largest tank is
1.3 million gallons and 25ft. Deep.
TICKET AGENT - Dec.
05 - Oct. 06. I was responsible for selling admission tickets for
entrance to Shark Reef. I was required to complete monetary transactions and
ensure our guests receive prompt, courteous service.
Hotel Hershey, Hershey PA
ROOM SERVICE ATTENDANT- Sept. 1997-Aug.
2005. During my employment at this four diamond hotel I was responsible for
taking orders, preparing trays and delivering orders. I interacted with
the guests and ensured the utmost privacy and quality service. I worked
with other members of the hotel staff (I.e. kitchen staff, front desk staff,
Entertainment) to ensure timeliness and efficiency for our hotel guests.
COMMUNITY
ACTIVITIES
VOLUNTEER AQUARIST-I
was responsible for feeding the animals, water changes, chemistry levels and
daily maintenance of the exhibits. Along with fish I also worked with
reptile husbandry.
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