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RUBY JONES
309 W. Jackson Blvd. • Chicago, Illinois 60001 • 773-370-9876 (cell) • jones.ruby@yahoo.com
PROFILE
• Diligent, detail-oriented Executive Administrative Assistant that is knowledgeable of all office functions.
• Excel at multi-tasking in a fast-paced environment, completing projects within time/budget constraints.
• Proactively work independently with minimum or no supervision as well as in a team environment.
• Superior telephone, customer service, and oral/written communications.
• Advanced skills in Word, Excel, Access, PowerPoint, Outlook, Internet, People Soft, Siebel, RMS Connect, Visio, Lotus Notes, Taleo, SAP, Coral Suites, Sentact, and other software applications.
• Typing speed of 65 wpm, data entry alpha/numeric, binding, dictation, speed writing, meeting minutes, and some shorthand.
EXPERIENCE
KELLY SERVICES JULY 2006 – PRESENT
RESOURCE TECHNICIAN Advocate Christ Medical Center
• Open/close work order request tickets
• Dispatch work order requests to technicians
• Work on special projects
• Answer phones and assist with inquiries
RECRUITMENT COORDINATOR Sara Lee Corporation
• Provide support to recruitment team.
• Schedule interviews via Outlook for executives; VP’s, Directors, Hiring Managers.
• Liaison between candidates, recruiters, and interview team.
• Assist with employee referral program via SAP.
• Send correspondence to candidates regarding interview.
• Assist with offer letters and job postings.
• Answer calls and respond to inquiries relating to interview schedules.
• Assist with new hire orientation and new hire packets.
• Post resumes and jobs to Taleo application system.
• Assist with campus recruiting, job fairs/career fairs.
• Prepare travel arrangements and expense reports for candidates.
• Create spreadsheets, forms and other documents.
EXECUTIVE ADMINISTRATIVE ASSISTANT Sara Lee Corporation
• Provided administrative support to Vice Presidents and Directors of Beverage & Protein Divisions.
• Scheduled complex meeting requests via Outlook for VP’s, Directors, and team members.
• Prepared travel arrangements and expense reports.
• Typed letters, memos and other correspondence via dictation.
• Screened phone calls and scheduled conference calls via Outlook.
• Created and edited PowerPoint presentations.
• Processed invoices, ordered office supplies, mailings and other duties.
ADMINISTRATIVE ASSISTANT CNA
• Provided administrative support to Director of Field Operations.
• Maintained customer database via MS Access.
• Created and edited PowerPoint presentations.
• Typed letters, memos and other correspondence via dictation.
• Answered and screen phone calls, schedule conference calls and meetings.
• Generated spreadsheets with pivot tables and charts for analytical data.
• Worked on special projects.
CUSTOMER SERVICE REPRESENTATIVE Chicago Tribune
• Placed classified ads in Chicago Tribune, Red Eye, Hoy newspapers, and Cars Magazine.
• Liaison with customers, funeral directors, car dealerships and other officers and vendors.
• Generated reports, scheduled advertising, and assisted with projects.
• Typed death notices, real estate, car, and miscellaneous advertisement via phone.
ADMINISTRATIVE SECRETARY DECEMBER 2006 – MAY 2007
Teamsters Local Union No. 743 Chicago, Illinois
• Provided secretarial support to Vice President, Secretary-Treasurer, Trustees and Business Agents.
• Liaison with officers and members regarding contract negotiations.
• Answered phones, typed correspondences and meeting minutes via dictation.
• Prepared travel arrangements, coordinated and facilitated meetings and staff events.
• Produced/edited contract proposals and final contracts.
• Worked on special projects, created forms, spreadsheets, training manuals and other materials.
EXECUTIVE ADMINISTRATIVE ASSISTANT DECEMBER 2004 – NOVEMBER 2005
The Salem Group Oak Brook, Illinois
• Provided administrative support as a temporary employee to various Vice Presidents, Directors, and Sales Associates for clients at Joint Commission, Van Kampen Investments and Edward Hospital.
• Maintained calendars, prepared travel arrangements and expense reports.
• Answered and screened phone calls, created agendas, scheduled conference calls and meetings.
• Liaison with officers, clients and vendors via letters, memos and other correspondence.
• Created PowerPoint presentations, maintained relational databases and assisted with special projects.
• Produced spreadsheets, prepared mass-mailings and performed other duties within the office.
ADMINISTRATIVE ASSISTANT FEBRUARY 1997 – NOVEMBER 2004
Citibank, F.S.B. Chicago, Illinois
• Provided administrative support to the Director and AVP of National Check Processing.
• Managed open project list with officers within the division and liaison with clients and vendors.
• Trained as Lead Operator in various departments to assist in production deadlines.
• Answered and screened phone calls, created agendas, scheduled conference calls and meetings.
• Entered employee time sheets in People Soft application, maintained employee and confidential files.
• Maintained calendars via Outlook and downloaded to palm pilots.
• Processed multi-unit invoices, travel arrangements, expense reports, and managed central supplies.
• Typed letters, memos, meeting minutes and other correspondence via dictation.
• Completed self-assessments and audits for P&T/CBC Units.
• Created/edited PowerPoint presentations for officers within department.
• Maintained relational databases of multi-department activities distributing daily/weekly/monthly reports.
• Generated spreadsheets with pivot tables and charts for analytical data.
• Created forms, training manuals and performed other duties within an office environment.
EDUCATION
WILBUR WRIGHT COLLEGE Chicago, Illinois
Secretarial Science September 1990 – MAY 1991
RIVIERA BEAUTY SCHOOL Chicago, Illinois
Cosmetology 1988 – 1989
REFERENCES
Available upon request
309 W. Jackson Blvd. • Chicago, Illinois 60001 • 773-370-9876 (cell) • jones.ruby@yahoo.com
PROFILE
• Diligent, detail-oriented Executive Administrative Assistant that is knowledgeable of all office functions.
• Excel at multi-tasking in a fast-paced environment, completing projects within time/budget constraints.
• Proactively work independently with minimum or no supervision as well as in a team environment.
• Superior telephone, customer service, and oral/written communications.
• Advanced skills in Word, Excel, Access, PowerPoint, Outlook, Internet, People Soft, Siebel, RMS Connect, Visio, Lotus Notes, Taleo, SAP, Coral Suites, Sentact, and other software applications.
• Typing speed of 65 wpm, data entry alpha/numeric, binding, dictation, speed writing, meeting minutes, and some shorthand.
EXPERIENCE
KELLY SERVICES JULY 2006 – PRESENT
RESOURCE TECHNICIAN Advocate Christ Medical Center
• Open/close work order request tickets
• Dispatch work order requests to technicians
• Work on special projects
• Answer phones and assist with inquiries
RECRUITMENT COORDINATOR Sara Lee Corporation
• Provide support to recruitment team.
• Schedule interviews via Outlook for executives; VP’s, Directors, Hiring Managers.
• Liaison between candidates, recruiters, and interview team.
• Assist with employee referral program via SAP.
• Send correspondence to candidates regarding interview.
• Assist with offer letters and job postings.
• Answer calls and respond to inquiries relating to interview schedules.
• Assist with new hire orientation and new hire packets.
• Post resumes and jobs to Taleo application system.
• Assist with campus recruiting, job fairs/career fairs.
• Prepare travel arrangements and expense reports for candidates.
• Create spreadsheets, forms and other documents.
EXECUTIVE ADMINISTRATIVE ASSISTANT Sara Lee Corporation
• Provided administrative support to Vice Presidents and Directors of Beverage & Protein Divisions.
• Scheduled complex meeting requests via Outlook for VP’s, Directors, and team members.
• Prepared travel arrangements and expense reports.
• Typed letters, memos and other correspondence via dictation.
• Screened phone calls and scheduled conference calls via Outlook.
• Created and edited PowerPoint presentations.
• Processed invoices, ordered office supplies, mailings and other duties.
ADMINISTRATIVE ASSISTANT CNA
• Provided administrative support to Director of Field Operations.
• Maintained customer database via MS Access.
• Created and edited PowerPoint presentations.
• Typed letters, memos and other correspondence via dictation.
• Answered and screen phone calls, schedule conference calls and meetings.
• Generated spreadsheets with pivot tables and charts for analytical data.
• Worked on special projects.
CUSTOMER SERVICE REPRESENTATIVE Chicago Tribune
• Placed classified ads in Chicago Tribune, Red Eye, Hoy newspapers, and Cars Magazine.
• Liaison with customers, funeral directors, car dealerships and other officers and vendors.
• Generated reports, scheduled advertising, and assisted with projects.
• Typed death notices, real estate, car, and miscellaneous advertisement via phone.
ADMINISTRATIVE SECRETARY DECEMBER 2006 – MAY 2007
Teamsters Local Union No. 743 Chicago, Illinois
• Provided secretarial support to Vice President, Secretary-Treasurer, Trustees and Business Agents.
• Liaison with officers and members regarding contract negotiations.
• Answered phones, typed correspondences and meeting minutes via dictation.
• Prepared travel arrangements, coordinated and facilitated meetings and staff events.
• Produced/edited contract proposals and final contracts.
• Worked on special projects, created forms, spreadsheets, training manuals and other materials.
EXECUTIVE ADMINISTRATIVE ASSISTANT DECEMBER 2004 – NOVEMBER 2005
The Salem Group Oak Brook, Illinois
• Provided administrative support as a temporary employee to various Vice Presidents, Directors, and Sales Associates for clients at Joint Commission, Van Kampen Investments and Edward Hospital.
• Maintained calendars, prepared travel arrangements and expense reports.
• Answered and screened phone calls, created agendas, scheduled conference calls and meetings.
• Liaison with officers, clients and vendors via letters, memos and other correspondence.
• Created PowerPoint presentations, maintained relational databases and assisted with special projects.
• Produced spreadsheets, prepared mass-mailings and performed other duties within the office.
ADMINISTRATIVE ASSISTANT FEBRUARY 1997 – NOVEMBER 2004
Citibank, F.S.B. Chicago, Illinois
• Provided administrative support to the Director and AVP of National Check Processing.
• Managed open project list with officers within the division and liaison with clients and vendors.
• Trained as Lead Operator in various departments to assist in production deadlines.
• Answered and screened phone calls, created agendas, scheduled conference calls and meetings.
• Entered employee time sheets in People Soft application, maintained employee and confidential files.
• Maintained calendars via Outlook and downloaded to palm pilots.
• Processed multi-unit invoices, travel arrangements, expense reports, and managed central supplies.
• Typed letters, memos, meeting minutes and other correspondence via dictation.
• Completed self-assessments and audits for P&T/CBC Units.
• Created/edited PowerPoint presentations for officers within department.
• Maintained relational databases of multi-department activities distributing daily/weekly/monthly reports.
• Generated spreadsheets with pivot tables and charts for analytical data.
• Created forms, training manuals and performed other duties within an office environment.
EDUCATION
WILBUR WRIGHT COLLEGE Chicago, Illinois
Secretarial Science September 1990 – MAY 1991
RIVIERA BEAUTY SCHOOL Chicago, Illinois
Cosmetology 1988 – 1989
REFERENCES
Available upon request
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