Reservation Agent Sample Resume Format in Word Free Download -->

Reservation Agent Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download



 
Sarah Yunis

Corona, CA 92001    sarah@hotmail.com • (951) 850-9876


 
SUMMARY OF CAPABILITIES

Self-motivated, friendly, and dedicated to adding value and improving productivity. Knowledge, skills, and abilities include being:
·         Adaptable, very fast learner with strong leadership skills
·         Organized, hard worker who multi-tasks and works efficiently and effectively
·         An experienced receptionist with exceptional customer service skills.


 
 Core Competencies

Computer skills include MS Office (Word and Excel)

 



 
EXPERIENCE


Tropical Vacation Homes, LLC                                                                        Pahoa, Hawaii
Reservation Agent                                                                                      April 2008 - Present
  • Answered 30+ inquiry emails a day, handled approximately 20 incoming phone calls with potential guests and completed bookings via email and by phone.
  • Gave exceptional customer service to potential guests and guests, problem solved quickly and effectively.
  • Internet and computer savvy with MS Word and Excel, also did some work with QuickBooks.

AppleOne-County of San Bernardino Parks Dept.                         San Bernardino, California
Receptionist                                                                                    October 2007 - March 2008
  • Greeted customers with friendly and helpful attitude, handled high call volumes and transferred them to the correct departments.
  • Data entry using Excel, also worked with MS Word for various assignments.
  • Dealt with office equipment (i.e. printers, copiers, fax machines, etc.) and did some filing.

LifeTouch Prestige Portraits                                                                    Riverside, California
Customer Service Rep./ Receptionist                                                April 2007 – October 2007
  • Handled 60-100 outgoing and incoming phone calls a day.
  • Operated a 10 line switchboard, transferring all calls efficiently and effectively.
  • Supervised 10 employees every Saturday

Hilton Hotels Call Center                                                                          Hemet, California
Reservation Specialist                                                              November 2006 – March 2007
  • Handled 100+ phone calls a day, completing all calls in no longer than 3 minutes with exceptional customer service skills.
  • Entering all data into the computer completing the reservation.
  • Completed a month long training course in customer service with the highest score in the class.

First Sight VisionCare                                                                               Colton, California
Office Manager                                                                              October 2004 – May 2006
  • Maintained organization of the office and keep it clean.
  • Handled all pre-testing, appointment scheduling, payments, checking in/out of patients with a high level of customer service.
  • Made sure all patients had an efficient and enjoyable experience.


 
EDUCATION

Bryman College                                                                               San Bernardino, California
Certificate in Medical Office Management                                                          November 2004

John W. North High School                                                                                 Laie, Hawaii
High School Diploma in General Education                                                                 June 2001



References available upon request



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