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Kayla 

240-654-9876

kayla@gmail.com

Location Preferred: Washington DC, Virginia, and Maryland.

Current location: 8103 Shady spring Dr, Gaithersburg. MD 20001 

Status: EAD

SUMMARY

·        Senior Quality Assurance Analyst/ Performance Test Lead over Ten years of diversified experience interesting Web Based E-Commerce, GUI based client/server applications using Manual and Automated testing procedures.

·        Involved in all stages of Quality Assurance Life cycle.

·        Highly proficient in HP Suite (Load Runner, Quick Test Pro, Win Runner, Test Director). Hands on experience with analysis of business, technical, and functional requirements. Developed, Executed & Tested the test plans, test cases and test strategies.

·        Good understanding of object oriented methodologies, software life cycle and software testing methods.

·        Experience in integration testing, unit testing, GUI testing, volume testing, stress testing, functional testing, system testing, end to end testing and cross browser testing.

·        Excellent communication and interpersonal skills with clear understanding of business processes and ability to work as a part of team or independent.

·        Responsible for monitoring resources technically and training QA Team and end-users

TECHNICAL SKILLS PROFILE

Languages        :           Java, C, C++, PL/SQL,VB, COBOL, JCL and UML.

Internet Skills    :           JSP, ASP, HTML, DHTML, XML, VBScript, JavaScript.

Databases        :           MS Access, DB2 7.0, Oracle 8.i/7.x, IMS, Developer 2000

OS                   :           Windows NT/95/98/2000, Unix (Solaris, Linux, AIX), MS DOS.

GUI tools         :           Java AWT, Swing

Servers             :           IBM Web sphere 3.5.2/2.0, Web logic 5.1/4.5, Java Web Server,

Testing Tools   :        Load Runner, Win Runner, Quick Test Pro,  Test Director, QA Run, QA  Load, QA Director, Silk, EMPIRIX.     

Other Tools      :           Clear case, Clear Quest, Exceed, Rational Rose, UML, Visio,

                                    Coradiant, True Sight, SteScope.     

                                 

Education:  Master of Science in Computers (MSc Computers). (Martwada

                    University, Aurangabad, India)

Achievement:

1        Best Performance engineer award year of 2009 for Washington MMIS project.

2         Playing an important role in the successful launch of State of Washington MMIS (WAMMIS) on May 9^th 2010.

3         Playing an important role in the successful Implementation of State of Michigan’s MMIS (CHAMPS) on April 1^st 2010.

Professional Experience/Projects:     

Client: Travelex, Washington DC.                                          .         Oct 2010 to Aug 31^st 2011

Projects:

GP: Global Pay (USA)

GPP: Global Pay plus (USA)

GPA: Global Pay Alliance (Canada)

CCT SQL 08 Upgrades (Cross Currency Transaction) (USA)

Sr. Performance Engineer

Description: Travelex is the world’s largest non-bank provider of foreign exchange supplier.                 

                     Cash Passport and prepaid card programmes in over 30 countries. Travelex is

                     Commercial Foreign Exchange (CFX) division and Insurance Services (TIS).

                     Travelex Global Business Payments offers integrated foreign exchange solutions to 

                      businesses and financial institutions around the globe. Global Pay (GB),

                     Global Pay Plus (GBP) and Global Alliance (GBA),includes Sales and Client details 

                      along with the Cash management and Pending Order Beneficiary details and  

                      Payment management Reports and Investigation of Manual E-Debit. Create the    

                      Quotes and schedule the like Nostro and Future Payment, Submit and Commit

                      the Orders. And generate the reports.

                  

                    

Responsibilities:

·         Meet with Project Management, Development, and Business Analysts to detail testing tasks and timelines. Provide testing estimates to Project Managers.

• Developed detailed testing strategy for the entire application and developed test plans

for performance and functional tests.

·         Conducted weekly QA status meeting for the projects to discuss defects, issues and timelines.

·         Interacted with the Business Analyst and the end users to gather requirements and developing Test Cases.

·         Assign tasks to Offshore Teams in Canada and UK and conducted weekly meetings to

discuses defects, road block issues and timelines.

·         Involved in both Manuel and Automated testing of the Client/Server Applications like

(GP, GPPlus and GPA).

·         Executed the test cases manually and compared the output in GPA to see whether the all the data are captured as intended.

• Setup the Performance test lab and Installing the Loadrunner9.52 (VUGen,Controller, Analysis)

·         Performed Load testing to design relevant, effective, certification stress tests for projects. Also developed Vuser Scripts for load testing using LoadRunner 9.52

• Responsible for Parameterization and correlation in Vuser Script by capturing the dynamic values using Auto correlation and Manual correlation for web application and troubleshooting the existing Vugen scripts.

·         Extensively worked for Nostro Payments, Future Payments, Scheduled Payments, Incoming Funds to create Quotes and commit and approve the Orders.

·         Create scripts for Forward Sales to different beneficiaries, Create and delete scripts for beneficiaries and pending order.

·         Created and executed Single User, Base Line and Stress test scenarios CCT project.

·         Involved in analyzing, interpreting and summarizing meaningful and relevant results in a complete Performance Test Report

·         Identify the Bottlenecks for Database and Applications server %Process time & Process time, buffer cache hits ratio, page life expectancy.

·         Interact with QA Off-shore Team and assign task for Automation and Manual tests.

·         Assigned Regression/ Integration/ Functional testing task to functional tester to create scripts using Quick Test Pro.

·         Regression Testing is performed and the additional scripts are generated for each version

• Update Test team daily and weekly status reports in MKS Integrity.

·         Created and executed Single User, Base Line performance test for Non Intrusive scripts

in QA Production environment.

·         Monitored database for sessions, connection pool and memory issues.

·         Interacted with developers during testing for identifying memory leaks, fixing bugs and for optimizing server settings at web, app and database levels.

• Analyzing the Results using various graphs and reports
• Extensively used Coradiant to monitor the results.
• Create the Watch Points, Dashboard, Session browsers, and Reports using TrueSight.
• Collect and publish the reports using TrueSight.
• Defects were tracked, reviewed, analyzed and compared using MKS Integrity..
• Interacted with developers regarding priority of bugs and update the status to test team.
• Extensively worked on SQL (DDL, DML) and performed backend testing.
• Used Clear quest for repository, reporting bugs, tracking bugs and updates on resolved bugs.
• Used Clear case for Version Control. Each version of the application is stored in Clear case and necessary modifications, updates and analysis had been done.
• Communicate customer to Pending Order details.
• Involve Customer support to Order entry and Nostro and Future Payments.

Environment: Coradiant, TrueSight, SQL, UNIX, Windows NT, J2ee, JavaScript, 

l, Dhtml,

                        Toad, Clear case, MKS Integrity, Load Runner, QTP, Rational Clear Quest

                                            

Client: CNSI (Client Network Services Inc), Gaithersburg, MD.       Jan 07 to Oct 2010

Projects: 

WAMMIS (Washington State Medicaid Management Information System)

SDMMIS (South Dakota Medicaid Management Information System)

CHAMPS (Michigan Medicaid Management Information System)

GAVEIS (Georgia Vital Records Event Information System)

SD Medical Portal

Sr. Performance engineer/Automation Lead

Description: WAMMIS – Washington State Medicaid Management Information System which is being done at CNSI for which the State of Washington is the client it is a web based Medicaid system for the Department of Social and Health Services (DSHS) of the State of Washington. It is a claims processing web application that has complex numerous subsystems that are interfaced together to work coherently. For example the WA MMIS system has a whole has Provider, Claims, Financials, Payroll, Drug Rebate, Reference, Prior Authorization, etc subsystems. I worked for Claims, Provider PA and Managed Care Subsystems, where in it is for different types of Providers to enroll them and DSHS worker will have access to them to verify and approve the records.

 Responsibilities:

·        Actively Involved in Complete Software Development Life Cycle (SDLC) using

      Agile Test Methodologies and QA Methodologies.

·        Developed Performance Test Plans for different stats, Test cases creation, Test cases execution, defect tracking and reporting based on DSDD and Functional/Business Requirement documents and participated in the meetings with the Functional analyst, Business analyst and the development team.

·        Developed detailed Testing Strategy for the entire application and developed various test cases.

·        Gathered System Requirements and Functional Requirements from different sources such as Functional, Business and Development team.

·        Worked on Power MHS built environment which includes various sub-systems like Claims (Claims Processing & Claims Loading), HIPAA/EDI transactions, Provider Enrollment, PA (Prior Authorization), Client, Common Components, COB/TPL, Rate Settings, Drug Rebate, Reference, Managed Care, Interfaces etc.

·        Performed GUI Testing, Smoke Test, Sanity Testing, System Testing, Integration Testing, Regression Testing, End to End Testing, Backend Testing, Security Testing,  Performance Testing, Load Testing and UAT Support.

·        Performed Load, Performance and Stress testing using HP LoadRunner.

·        Performed Manual and Performance testing for Single Sign-On application.

·        Created LoadRunner scripts using Vugen based on criticality and usage of business flows and enhanced Vuser Scripts by adding functions.

·        Extensively used LoadRunner create scripts and execute the scenario in different environments (System test ITF and Production schema) for WAMMIS, CHAMPS, SDMMIS, SD Medical Portal and GAVEIS.

·        Responsible for Parameterization and correlation in Vuser Script by capturing the dynamic values using Auto correlation and Manual correlation for web application and troubleshooting the existing Vugen scripts.

·        Extensively analyzed various performance Monitors to find System Bottlenecks, Network Bottlenecks, CPU & Memory Utilization and Memory Leaks.

·        Responsible for capturing performance metrics and monitoring the Application Servers, Database servers, UNIX and Windows box’s using SiteScope.

·        Responsible for Day By Day Analysis Reports Generated by the LoadRunner Analysis tools and producing the results in Word Document and HTML Reports.

·        Randomize data to create realistic loads for Load balancing.

·        Created Automation and Regression scripts using Empirix (Oracle Functional Test suite).

·        Captured the LoadRunner Performance Metrics like Throughput, Hits Per Second, Transaction Response Time, Average Transaction Response Time, Transactions per Second (TPS), Connections, and HTTP Responses per Second etc.

·        Analyzed the Performance Results & application tuning with Stakeholder where exactly the problem is, weather it is application problem, code problem, hardware problem, application server or web server problem, database or network problem.

·        Created Analysis Results and Reports in Word, HTML and Excel documents.

·        Involved in setting up Performance test lab, installing LoadRunner/Performance Center (Vugen, Controller, Analysis and Load Generator)

·        Given Training to LoadRunner other state team.

·        Involved in Empirix installation for all team members.

·        Given Training to all subsystem Test team members on Empirix.

·        Generated Test Scripts using EMPIRIX  Regression testing.

·        Created Analysis Results and Reports for South Dakota Department of Social Service Medical Portal.

·        Involved to create scripts for SD MEDX, Provider, and Recipient for Medical Portal.

·        Report testing in Cognos for SD MEDX

·        Create Jobs in SD MEDX all the OLAP And OLTP Reports

·        Schedule the jobs and find the status and response time to complete the jobs.

·        Involved in the Manual/Automated Testing for writing the Test cases and test scripts.

·        Involved SQL Queries were to retrieve data from tables and to perform Back-End testing

·        Write SQL Query to extract data from various database tables for testing purpose.

·        Used Clear quest for repository, reporting bugs, tracking bugs and updates on resolved bugs.

·        Used Clear case for Version Control. Each version of the application is stored in Clear case and necessary modifications, updates and analysis had been done.

·        Regression Testing is performed and the additional scripts are generated for each version. And Performed both Manual and Automated testing.

·        Involved to generate daily and weekly status reports for Performance team.

Environment: SQL, UNIX, Windows NT, J2ee, JavaScript, Html, Dhtml, Toad, 

                        UML, Rup, Clear case, Clear Quest, Load Runner, Empirix,

             

       

TERADYNE  MA .                                                                           Oct 06 to Jan 2007                                                                        

Senior QA Analyst/ Performance Engineer

Project: Platinum

Teradyne is a leading supplier of Automatic Test Equipment. The company's divisions, Broadband Test, Assembly Test, Semiconductor Test, and Vehicle Diagnostic Solutions, are organized by the products they develop and deliver. Teradyne deliver competitive advantage to the world's leading semiconductor, electronics, automotive and network systems companies. Broadband Test: Develops state-of-the-art test systems for telephone service providers. These systems improve the efficiency of qualification, provisioning, and customer care operations for voice and broadband data services. Products include: Celerity and 4TEL.

• Analyzed the Business requirements and the site specifications.
• Performed both Manual and Automated testing.
• Initiate, coordinate and implement the QA Process and Methodologies.
• Involved in the Manual/Automated Testing.
• Created LoadRunner scenarios to run the workload mix as defined in the performance test plan (Load/Stress, Endurance, Scalability and Interference performance test runs).
• Involved in reporting the performance testing status to the management.
• Created various Web Scripts for the Application using Mercury Quickest Pro and Load Runner for Functional and Performance testing.
• Enhanced and modified the scripts according to the test case scenarios.

• Conducted stress testing to expose performance bottlenecks and determine system behavior under peak activity when user load exceeds anticipated levels, verify that applications recover from overload conditions as expected.
• Involved in analyzing, interpreting and summarizing meaningful and relevant results in a complete Performance Test Report.

• Responsible for back up all performance Scripts in Quality Center
• Used Toad to access Oracle database and performed functional Database Testing
•  Extensively worked on Virtual User generator.
•  User Clear case for Version Control, each version of the application is stored in Clear case and necessary modifications, updates, analysis is done.
• Generated Data Driven scripts that access the backend database.
• Used Test Director to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically and generated reports
•  Generated Test Scripts using Mercury Quickest Pro for Regression and Stress testing.
•  Regression Testing is performed and the additional scripts are generated for each version.
•  Extensively used Test Director, for test planning, bug tracking and reporting.
•  Generated Data Driven scripts that access the backend database.
•  Used Test Director to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically and generated reports
•  Involved in implementing the Automation Frameworks and used various customized tools for the process of key driven testing and data driven testing
• . Developed various object repositories to develop effective scripts and designed master Scripts so as to invoke sub scripts.
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts. Enhanced the QTP Scripts in expert mode in order to implement efficient test scenarios
• The Event Log Viewer was used to analyze the Application, System and Security errors. Depending on the severity of the errors the developers were contacted and the problems were rectified.
• Executed SQL queries to perform database testing using SQL.
• Used SQL Queries were to retrieve data from tables and to perform Back-End testing
• Write SQL Query to extract data from various database tables for testing purpose.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Worked on SQL DDL, DML statements in checking the validity of the backend data.
• Extensively used NT Performance Monitor to analyze the System Bottlenecks like Memory Leaks, CPU Utilization etc and also Network Bottlenecks.
• Also analyzed the Load Runner reports to calculate Response time and Transactions Per Second (TPS).

Environment: JavaScript, HTML, DHTML, VB Script, Toad, SQL Oracle, MS Access

                          UML, RUP,SOAP, UNIX, Windows NT, CMM, OOD, Quick Test

                          Professional, Load runner, Quality Center.

ACE Insurance, PA                                                                                 Sep 05 to Oct 06

Sr. QA Analyst

Project:  Commercial Auto Mobile Insurance

Description: ACE Insurance  offers a full range of property/casualty insurance products to the direct personal or commercial consumer ACE Insurance specializes in Personal Automobile, Homeowners/Renters Commercial Auto/Trucking, Small Business This is web based application which provides customers with various Insurance and Financial services like Long Term Insurance, Life Insurance Services, Personal and Commercial Insurance (property and casualty).. The different technologies used in developing this application are J2EE, JavaScript, Html, Sql, UNIX, Mainframes, AS400 and Web Logic etc. Worked on developing test plans, writing test cases, and generated test scripts. Performed functionality testing using QTP and load testing using LoadRunner.

·        Analyzed the business requirements and the site specifications.

·        Developed detailed Testing Strategy for the entire application and developed various test cases.

·        Initiated, coordinated and implemented the QA Process and Methodologies.

·        Involved in the Manual/Automated Testing.

·        Extensively used QTP, LoadRunner 8.0 for Performance and Load testing.

·        Used LoadRunner to generate various scripts and in the Virtual User Generator these Scripts were parameterized and modified.

·        Generated the scripts, cerate quotes and authorize the policy.

·        Used Controller to Perform Load Test, Longevity test and Stress Test.

·        The Average CPU usage, Response time, TPS are analyzed for each scenario.

·        Enhanced and modified the scripts according to the test case scenarios.

·        Generated the scripts in Ace Portal and Genius and Documaker and J walk.

·        Performed regression testing for the Portal .net  application using QTP.

·        Reissue and renew the Policy using the Portal  application

·        Portal  application Endorsed the Policy’s and changed in to Midterm. 

·         Reinsured the Policy’s in different coverage’s Portal  application 

·        Executed SQL queries  to perform database testing using SQL Plus

·        Used SQL Queries were to retrieve data from tables and to perform Back-End testing

·        Write SQL Query to extract data from various database tables for testing purpose

·        Inserted various check points like bitmap check points, text checkpoints and database check  

       Points to check the functionality of the application

·        Documaker Perform context sensitive search of library members and relationships.

·        Test the forms in Documaker manually trigger document components and set     

       Breakpoints at multiple points and execution levels

·         Find the Rating factor and table’s details and configuration files in Documaker.

·        Used Clear quest for repository, reporting bugs, tracking bugs and updates on resolved bugs.

·        Used Clear case for Version Control. Each version of the application is stored in Clear case and necessary modifications, updates and analysis had been done.

·        Generated various user-defined functions using QTP.

·        Extensively called Test scripts from Driver script, Data driven scripts into main scripts.

·        Text checks and Image checks were written for correct responses. Created Data Driven tests by using CSV Indexed files.

·        Generated Data Driven scripts that access the backend database.

·        Used Test Director to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically and generated reports

·        Generated Test Scripts using QTP for Regression testing.

·        Regression Testing is performed and the additional scripts are generated for each version.

·        Extensively used Test Director, for test planning, bug tracking and reporting.

·        Used Controller to Perform Load Test, Longevity test and Stress Test.

·        Performed both Manual and Automated testing.

·        Regular meetings and updates were made to the Management team of the ongoing QA process.

Environment: SQL, Mainframe, AS400,Unix, Windows NT J2ee, JavaScript, Html, Dhtml,

                        VB, VB Script, .Net, Uml, Rup, Clear case, Clear Quest,

                        Quick Test Professional, Load Runner, Test Director.

Travelers Insurance, Canada                                                            June 04 to Feb 05

Client: Seleena Consulting Corporation

Quality Assurance Engineer

Description: Travelers Insurance deals with both commercial and personal lines of insurance for various customers throughout the country.

·     Involved in different phases of software development life cycle.

·     Responsible for analyzing functional requirement documents and design documents in order to create and execute test plan.

·     Developed detail Test Cases from Use Cases and executed them in order to cover the

     Entire functionality of the application.

·     Configured test environment for specific test cases, created test data and executed automated or manual test cases, documented results and updated defect tracking System.

·     Worked closely with developers, business analysts, and user representatives and participate in the product design process including specification and other document reviews.

·     Supported the entire test and certification process, getting involved early in the product

     development cycle and   managing through product launch- analyze and design

·     comprehensive test plan and test   implementation strategies.

·     Involved in extensive bug reporting and defect tracking using Rational Clear Quest.

·     Used Test Director to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically generated reports.

·     Performed regression testing and the generated additional scripts for each version

·     Extensively used test director for test planning

·     Scheduling interacting, invoking WinRunner 6.5 scripts were done using Test Director.

·     Also worked on LoadRunner to migrate the performer scripts.

·     Generated around 20 web scripts and ran various scenarios.

·     Extensively worked on performance monitoring and analyzed the response time memory leaks, hits/sec and throughput graphs.

·     Involved in development and reporting of quality assurance project metrics.

·     Version control using rational clear case.

·     Executed SQL queries and procedures to perform database testing using SQL Plus.

·     Interacted with development and QA teams to ensure overall quality of the software.

·     Provided support to technical support and help desk to analyze data and to verify the help desk tickets opened on the request of customers.

·     Involved in training and documentation.

Environment: Sql, UNIX, VB,Vscript, .Net, Java, Html, Jsp, Xml, WinRunner,  LoadRunner,QtpRationalClearCase,ClearQuest,Oracle, UNIX, Test Director.              

PARAMOUNT ENTERPRISE (Uniglow Informatics)   India    April 01 to Feb 04

Project            : CRM Process Implementation.

Description: Paramount is a leading Manufacturer for ion implant machines, which are used in a semiconductor manufacturing environment. It has a direct sales force that sells to integrated circuit or chip manufacturers who use the equipment in their semiconductor wafer fabrication environments. Paramount is assigned with sales executives and sales teams. We developed screens which are useful to qualify the lead, updating manufacturing address information, entering manufacture profile data and update contact information. Screens are developed for tracking the opportunities through the sales cycle until it is closed or lost.

·     Involved in different phases of project life cycle.

·     Analyzed business requirements and system requirements of the American Home Excess.

·     Interacted with the user groups to drive the functional requirements.

·     Performed the system analysis and design.

·     Involved in documentation during various phases of development life cycle.

·     Developed the test plan for quality assurance based on functional requirement.

·     Involved in automation testing process WinRunner 6.0 testing tool.

·     Performed database testing using SQL.

·     Performance test script was developed and executed using LoadRunner.

Environment:  OracleandVisualbasic,Java,WebSphere,SybaseUNIX, LoadRunner,  

                          Win Runner, Test Director, MS Offices.

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