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Elina Ferrell

309 Tullifenney Court

Grayson, GA 30001

Home: (770) 978-9876

Cell: (770) 843-1230

Email: elina@comcast.net

Proven Program Manager and Leader supporting large scale federal contracts

senior-level expertisein business and office operations management
and strategic business development

·         Extensive business and office operations experience during an 11 year tenure with Booz Allen Hamilton. Includes the management and operations of office and business units; technical program management; and all aspects of personnel management.

·         Significant experience supporting large scale, multi-disciplined proposal efforts. Includes the development of capture and response strategies, win themes, management approaches, teaming strategies,and leading the development of individual proposal volumes (management approach, small business, quality assurance / quality control (QA/QC), and past performance (PP)].

·         Strong skill set in the assessment and development of strategic growth strategies. Includes both practices areas and geographical locations.

·         Strong general management consulting skills.  Includes strategic planning and visioning; business process reengineering; resource analysis planning; competitive sourcing; concept of operations / business case development; and customer / stakeholder assessments (surveys).

·         Recognized expertise in supporting government clients. Roster includes but is not limited to:the United States (US) Federal Aviation Administration (FAA), US Environmental Protection Agency (EPA), US Forest Service, US National Park Service, US Postal Service, US Internal Revenue Service, US Army, US Air Force, US Transportation Security Administration, Volpe Transportation Center, the Houston Airport System (HAS), and the Metropolitan Washington Airport Authority (MWAA).

Key Skills and Knowledge Areas

·   Program Management ·   Project Management ·   Operations Management ·   Contracts Management to include Subcontract Management, Performance and Financial Management, and Status Reporting ·   General Management Consulting

·     Personnel Management ·     Strategic Business Development ·     Complex Proposal Management and Development ·     Program Guidance, Development, and Implementation ·     Strategic Planning and Visioning

·      Environmental Health and Safety Management and Compliance ·      Environmental Management Systems ·      Environmental Sustainment ·      Business Case Development ·      Transportation Planning ·      Technology Integration

Work Experience

Booz Allen Hamilton (Atlanta, GA and New Orleans, LA)             May 2009 - Present

·         Program Manager for various internal and external clients.Managed and ensured Contract and Task Order (TO) compliance to include work authorizations; resume concurrence; management of  funding requests and modifications; the development of contract management related processes and procedures; the development of contract/TO/work performance goals and objectives; status reporting, deliverable review and approval tracking; period of performance status management; labor category / labor mix management and modifications; development and presentation of program review briefings; and provided direct support to internal and client contracting officers and Contracting Officer Technical Representatives.  Performed and managed the procurement and acquisition of supplies, equipment, services, vendors, and specialty contractors to cover the scoping of services; development of RFPs and selection criteria; prequalification of vendors; assessment of proposals; development of source selection documentation; and assist in developing subcontract, purchase order, and blanket purchase agreements.Performed the financial management of contracts and TOs to include: the development of TO proposals and work plans; development of budgets; monitoring project costs and expenditures; development of cost projections, burn rates, and estimates at completion; reconciling expenses; and review and approval of monthly client invoices.

·         Environmental Team management liaison with the federal Surface Transportation Account Team.   Performed strategic assessments to identify opportunities for integrating environmental services through the development of a Strategic Business Plan; creating the roadmap used to grow and diversify environmental management and compliance support within the Surface Transportation account.  Successfully marketed environmental capabilities within the Surface Transportation Team and to the clients they support. 

·         Program Manager for Dulles Corridor Metrorail Project (DCMP).Developed and supported the implementation of the Project’s Environmental Management and Compliance Plan (EMCP) to manage the Metropolitan Washington Airport Authorities environmental management and compliance responsibilities and commitments during the construction of a 23.1 mile extension of the Metrorail which has a constructionvalue of $6.6B.  Led various on-call environmental support activities such as environmental training development and support; the development of information management tools to track progress of environmental actions and commitments; the development of a Human Health Risk Assessment and a Waste Determination Study; review of construction contractor correspondence and submittals; and the performance of QA/QC of documents, procedures, and formal project letters with environmental implications.

·         Project Manager for the development of a Business Case for FAA’s Unstaffed Infrastructure Program.Supported the development of a strategic plan for the FAA’s Unstaffed Infrastructure program.  Led the development of a Business Case to increase the FAA’s Decommissioning Program (program disposes of obsolete real property assets and infrastructure) budget from $5M per year to approximately $20M per years to meet the decommissioning demands of the FAA’s Next Generation (NextGen) modernization efforts.Utilized FAA’s Enterprise Architecture to identify anticipated changes in the National Air Space (NAS) infrastructure portfolio (communication facilities, navigation facilities, etc.) to develop the projected budget estimates for the Decommissioning Program.

·         Office Operations Lead for Booz Allen Hamilton’s New Orleans Office.Provided day-to-day administrative and operations support and leadership for Booz Allen’s New Orleans Office.  Performed assessments of the New Orleans office, staff, current support efforts, and of the local and regionalmarket to identifyoffice goals and objectives. 

·         Strategic Business Development Lead.Managed the development of multiple business growth and diversification strategies to capture work with new clients.  Developed and socialized a Business Operations Plan to identify, define, and implement processes and procedures to manage the Booz Allen New Orleans / Gulf Coast Business and to identify short, mid-term and long-term business growth and diversification opportunities.  Performed comprehensive assessments of business units within federal agencies (FAA, EPA, U.S. Navy Space and Naval Warfare Systems Command (SPAWAR), National Finance Center, Navy, and NASA’s Stennis Space Center) to identify potential business opportunities with the respective agencies.  Worked with Booz Allen’s Environmental Management Team to develop a business growth strategy to expand and diversify environmental support services within the Surface Transportation Account (Federal Highway Administration, Federal Railway Administration, etc.).

·         Proposal Team Member for Multiple Large-Scale, Multi-Disciplined Proposal Efforts.Supported multiple large scale, multi-disciplined proposal efforts for the U.S. Army [Operations Planning, Training and Resource Support Services (OPTARRS) II (Small Business Subcontracting Plan (SBSP), Small Business Participation Plan (SBPP), and QA/QC plan), Total Engineering and Integration Services (TEIS) III (QA/QC Plan and compliance), Communications and Transmission Systems (CTS)(SBPP and SBSC), Maneuver Battle Lab (MBL)(SBSP and SBPP), Sustainment Battle Lab (SBL)(SMPP and SBCP), Army Research Laboratory (ARL) Southern Command (SOCOM)(SBPP and SBSP), NETCOM G-5 Global Network Enterprise Planning and Engineering (GNEPES)(SBPP, SBSP, and QA/QC Plan)], U.S. Navy Space and Naval Warfare Systems Command (SPAWAR)(PP and liaison to the prime contractor); Federal Aviation Administration (FAA) Eastern Service Area (ESA) (Management Approach and PP) and Volpe Transportation Center (Management Approach and PP); Department of Interior (color team review), Department of Agriculture [National Finance Center (Staffing and PP)], Transportation Security Administration (TSA) Headquarter OSH Program(Management Approach and QA/QC); and the Environmental Protection Agency [RCRA Enforcement and Permitting Assistance and Great Lakes National Program Office Mission Support Services (Management Approach)]. 

Jacobs engineering / carter & burgess (Atlanta, GA)

Program Manager                                                                October 2006 – April 2009

·         Environmental Program Manager for the Atlanta, GA Carter and Burgess / Jacobs Engineering office.Served as the Environmental Program Manager for the Atlanta, GA office and the various environmental management and compliance projects led out of the office.Developed comprehensive business development strategy for the Atlanta Federal Hub.Developed and presented FAA and EPA marketing and business development charrettes to senior leadership.

·         Member of the Carter and Burgess / Jacobs Engineering Environmental Practice Area Leadership team.Served as a member of the firm’s Environmental Practice Area Leadership team which was responsible for growing and diversifying the environmental business; providing processes and procedures for performing and managing environmental projects; and developing professional and career advancement opportunities for environmental personnel located across the country.

·         Project Manager for Houston Airport System (HAS) On-call Environmental Support.  Managed the development and implementation of a comprehensive, system-wide Environmental Management System (EMS) for the HAS [comprised of the George Bush Intercontinental (IAH), William P. Hobby (HOU) and Ellington Field (EFD) airports].Supported various environmental compliance and balance score card initiatives for HAS. 

·         Project Manager for Dulles Corridor MetroRail Project (DCMP).Provided EMS and environmental sustainment technical consultation to the DCMP, and provided peer reviews for Phase I and Phase II environmental site assessments.  Developedprocesses and procedures to minimize environmental project risk and environmental related project delays.

 

Booz Allen Hamilton (Atlanta, GA)                                                

Senior Associate                                                                  September 1998 – October 2006     

·         Program Manager for FAA Regional Energy, Environmental, and Occupational Safety and Health work.Served as the Program Manager for FAA Regional EEOSH work awarded under the DHHS PSC contract, various Volpe Transportation Center contract vehicles, and GSA Environmental Supply Schedule (ESS) Task Orders.    Directed a nationwide team of 40+ staff (internal and external) and managed over 400 assignments across 38 program areas, with a combined value of ~$28M.  Responsible for the day to day operations of multi-disciplinary teams performing functions such as Phase I site investigations, underground storage tank removal and closure activities, underground storage tank installations, above ground storage tank installations, emergency engine generator demolition and installations, remedial design and implementation, environmental, health, and safety compliance initiatives, fire life safety improvements, and asbestos and/or lead surveys and assessments.

·         Chairman of the Senior Associate Leadership Forum.Served as the Chairman (2005 – 2006) of the Senior Associate Leadership Forum (SALF) which functioned in a governance role to promote the growth and professional development of front line / junior executive leaders; improve collaboration amongst Senior Associates; serve as a liaison between senior leadership and team members; and to promote and support firm wide initiatives (i.e., Diversity initiatives, people programs, HR policy enhancements and changes, etc.).  The SALF Board represented over 1,000 Senior Associates and was comprised of 20 Senior Associates representing each main line of business and geography.  Major activities included the planning and hosting of an annual conference, the production of a quarterly newsletter, and ongoing professional development seminars held throughout the country.

§  Administrative Manager and Contracts Support Lead for staff supporting FAA contracts Department of Health and Human Services Head Start Grants Management contract and GSA Real Estate Lease Management Contract.Managed 27 directreportteam members and over 30 indirect team members supporting these contracts.  Responsible for the implementation of people programs; development and advancement of front line and emerging leaders; developed second team members to serve in program and project leadership roles; mentored and coached staff; performed recruitment and termination activities; administrative record keeping; and periodic and annual reviews.

Research Management Consultants, Inc. (RMCI) (Denver, CO and Atlanta, GA)                  

Program Manager                                                                July 1993 – September 1998

·         Program Manager for the FAA Southern Region (ASO) EEOSH contract.Served as the Program Manager for the FAA Southern Region EEOSH contract valued at $37M with a five year period of performance providing diverse EEOSH services and support across nine (9) task orders under which 650+ individual projects were performed.  Team was selected as the FAA Southern Region’s winner in the “Outstanding Contribution to the Airway Facilities Mission Award” category for the 1998 Airway Facilities Honorary Awards for Excellence Program.     

·         Project Manager and Deputy Program Manager for nationwide EEOSH work.Led EEOSH team members based in Denver, CO and Atlanta, GA.  Conducted asbestos and lead inspections and performed asbestos and lead abatement projects.  Performed Phase I and II Environmental Site Assessments.  Managed fuel storage tank removal projects.  Performed RCRA corrective actions; facility assessments; and emergency response activities following natural disasters. 

Education / Additional Professional Training

·         Bachelors of Business Administration, Management, Midwestern State University, Wichita Falls, TX, 1986

·         RABQSA Certified ISO 14001 (EMS) Lead Auditor Training, RABQSA Provisional Auditor in the Environmental Scheme

·         Project Management Boot Camp (40 hour) (Global Knowledge for Booz Allen Hamilton)

·         Fundamentals of Business Development (Booz Allen Hamilton)

·         Client Relationship Management (Sales Performance Group for Booz Allen Hamilton)

·         A-76 Competitive Sourcing Class (Booz Allen Hamilton)

·         Leave No Stone Unturned (Booz Allen Hamilton)

·         Program Financial Management (Booz Allen Hamilton)

·         People Program Implementation – Manager Training (Booz Allen Hamilton)

·         Spin Selling (Booz Allen Hamilton)

·         Project Management Training (Booz Allen Hamilton)

·         Diversity Training (Booz Allen Hamilton)

Extra-Curricular Activities

·         Team Coach – Leukemia and Lymphoma Society Team-In-Training Program.  TNT is the largest endurance sports training organization in the world. TNT participants, in exchange for receiving professional coaching and support, raise funds to help support the Leukemia & Lymphoma Society in their efforts to end blood cancers.  In my role, I help our volunteer participants train to complete a marathon or half-marathon; support their fundraising efforts, and provide the mentoring, guidance, and support structure to help our participants accomplish the personal goals they have set out to achieve. 

·         Willing to relocate and travel.

·         References available upon request.

·         Program and project descriptions available upon request.

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