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Payton Tener

309 Cart Court

Kissimmee, FL 37001

701/720-9876 (Cell Phone)

Tener.Payton@yahoo.com

OBJECTIVE

I am looking to obtain employment as an RN in an excellent organization that provides outstanding patient care.  I am looking for a long-term commitment at this facility.  I am flexible in my availability and am willing to work days, evenings, nights, and weekends.  I am not currently working and am available to start immediately.

EDUCATION

Registered Nursing Graduate

June 2009 to 9 March 2012

Breckenridge School of Nursing @ ITT Technical Institute

Tampa, Florida

I have completed my ADN and will receive my Sit Pass for the NCLEX in several weeks.  I have completed all my clinical rotations in Medical Surgical 1, Medical Surgical 2, and Gerontology, Mental Health, OB/GYN/PEDS, and Critical Care.  I am competent and can perform all clinical skills in these areas. I have provided direct patient care as well as provided training for patients and families in a myriad of situations.  During my Medical Surgical Rotations I have performed numerous hours in the Emergency Department and various Intensive Care Units for 240 hours at NorthSide Hospital in St Petersburg, FL. During my Critical Care Rotation, I performed 150 hours in the Emergency Room at Oak Hill Hospital in Brookesville, FL.  I have participated in Flu Shot Clinics throughout New Mexico, which included assessing patient, documentation and preparing and administering the injections. I am EKG/telemetry certified thru American Health Institute. I am certified in BLS for Healthcare Provider, ACLS and PALS thru the American Heart Association.  My vaccinations are up to date as are all my certifications.  I am enrolled in Kaplan University to start my BSN.

EMPLOYMENT

Practice Manager, Family Foot Care

April 2008-Aug 2010

Santa Fe, NM 87501

           

            Provided administrative management and Medical Assistant duties for podiatry practice.  Devised and implemented HR practices for organization to include the policies and procedures guide for all office functions and positions. Managed 5 employees, prepared time cards,

monitored time and attendance, managed scheduling ensuring proper coverage during absences, kept personnel files maintained and provided feedback on employee performance, and hired all employees.  Trained the employees on their functions within the organization, prepared all job descriptions and handled all HR for the office.

            Performed medical billing and coding for over $2M per yr and maintained contact with Insurance companies to insure payment for accounts receivable.  Performed collection activities for all Accounts Receivable, pre-authorizations to numerous insurance companies for various procedures and insurance verifications.  Prepared credentialing documentation.  Input Explanation of Benefits, insurance payments, and patient payments as well as submission of patient statements. 

            Acted as Medical Assistant, provided assistance to the doctors for direct patient care.  Cleaned medical instruments in autoclave, assisted with in-office nail removal, in office joint removals and various other surgical procedures that included assisting physician with procedure, anticipating his needs, preparing and maintaining a sterile field, preparing injections, cutting and trimming diabetic toenails as well as patients with onychomycosis and Peripheral Vascular Disease, applied dressings for wound care patients with various stages of ulcerations, set up and prepared for nail removal procedures, casting for orthotics, ordered medical supplies, took xrays, removed sutures, documented charts with SOAP.

            Setup procedures for all roles within the office and provide coverage for phones, and front desk reception as well.  Prepared medical records in accordance with HIPPA laws for all requests for information.  Prepared statements for accounts receivable.  Utilized Medisoft and Intergy by Sage.

Operations Manager, TMI Management Systems, Inc.

November 2006-March 2008

Easton, PA 18042

            TMI Management Systems, Inc. is a staffing solutions company. We were in the process of entering the Private Sector, but at the time the organization had approximately 120 government contracts with 1200 personnel. This is a privately owned company, and I worked directly for the owners.

            Managed 7 Regional Managers with multiple leads and approximately 1200 employees on a multitude of government contracts totaling over $42M.  Devised, implemented, analyzed, and managed procedures and policies.   Coordinated with HR Director to ensure that policies were implemented effectively and efficiently.  Initiated and managed budgets for 8 geographically separated offices. Initiated, analyzed, and managed job costing in the Oros Software System for the organization. Involved in all facets of operations within a multi-disciplined organization. I managed 144 various labor categories (ie, manufacturing, warehousing, medical related, management analysts, administrative personnel, etc).

            Processed travel for over 75 personnel, to include making travel arrangements, tracking personnel, ensuring that all expenses were valid, processed travel expense reports, invoicing and ensuring that all expenses were billed to correct contract.

            Performed HR functions, to include recruiting for vacancies, read resumes that had been sent in to see if they were qualified for the position, interviewed personnel, performed background checks, selected personnel for positions, checked references, ensured new hire packages contained all paperwork necessary for new hires. Tracked and maintained salary history for employees to ensure that employees were paid in accordance with the government/private sector contracts that were in place and that pay for performance was in place where possible.  Managed benefits administration, including reviewing various insurance policies and benefits, to ensure the best fit for employees.  Worked with FMLA to ensure that we were in compliance with Federal Law and ensured that all employees who were eligible were aware of the program and their benefits under the law.  Worked with Worker’s Compensation insurance company to review worker compensation claim status, on claims that were open, on a quarterly basis.  Reviewed these with the Insurance company on a quarterly basis.  Reviewed our premiums and discussed cost saving possibilities with Worker’s Compensation Company.  Ensured that all personnel were informed of their eligibility for the 401k benefits, or that they were receiving the fringe benefits that the government contracts call for.  

            Rewrote HR policies for vacation/sick time accrual and ensured that all employees received it and that all files were documented.  Rewrote new hire paperwork so that all information that was required was requested from the employees.  Worked with the regional managers in the process of rewriting the company manual to ensure that everything was considered and that the owners’ views were also taken into account, as well as the legal aspects.

            Aggressively tracked and managed Leave With-Out Pay (which represents lost revenue) on a biweekly basis.  Worked with the Payroll Department to ensure that all payroll issues were resolved before payroll was sent to ADP for processing to include (ie, payrates, hours, overtime, any additional pay and bonuses that employees were to receive, etc).

            Created and updated company forms to ensure that there was standardization at all geographically separated organizations and that they were utilized throughout the company.

            Devised, standardized, and implemented bi-weekly status reports for all Regional Managers. This tracks issues at their geographically separated organizations and provides them a standardized avenue to address concerns as well as provide corporate other details.

            Represented the Owners at business meetings with clients as well as with the Workers Compensation Insurance Agency.

            Implemented aggressive training program for compliance with OSHA and safety in one particular facility that had a large number of worker compensation claims.

            Discovered large discrepancies in company revenue. We had lost 4,800 man-hours per month in revenue at our General Services Agency where we employed over 250 personnel. I immediately took steps to get a handle on it and to reorganize the system to ensure that it was corrected and that there were no repeat occurrences. This saved the company $3M in lost revenue.

            I traveled extensively to represent TMI Management, Inc., and to assist the owners in bringing on new business as well as to visit employees in the 22 states and 2 countries that we had under various government contracts.

            Assisted in pursuing new business in government contracting and ensuring the existing contracts were maintained.

Assistant Director, Business Operations Division, Management Analyst / Transition Budget Analyst, Office of the Army Surgeon General, Health Facility Planning Agency

October 1999-May 07

Falls Church, VA and Brandon, FL

            In this position I worked with the Army Surgeon General’s Office in the Health Facility Planning Agency. I was a federal employee and then remained as a government contractor at this facility.  I moved to Florida in 2003 with my husband who was active duty military and was allowed to work from home.

            Processed and monitored over $4.5M in personnel contracts, and $10.5M in transition related contracts. Included the coordination process of the contract actions from Government Point of Contact’s to Contracting Officer. Responsible for validating invoices and submission for payment in the Wide Area Workflow system. Acted as liaison between staffing company and 75 personnel.  Worked with Contracting Officer at USAMRMC and various other agencies on all contract actions required for the agency.

            Managed a $10M annual Transition Budget, $2.5M Sustainment, Restoration and Modernization Budget, and a $37.5M Agency Core budget. This included validation of expenses, creation of budgets, monitoring, analysis and tracking, and requesting additional funds when they were required. Utilized DCAS, STANFINS and ATLAS, as well as, other government money management software.

            Maintained and analyzed the Management Control Plan as the Administrator, with over 15 security inspections annually on all processes within the Agency. Created the agency 5 year plan and utilized the plan to prevent mismanagement of resources.  The equipment property book was valued at over $5M, $2.5M in General Service personnel salaries, $4M in personnel contracts and a continuous flow of other types of service contracts valued at between $1.5M to $3M.

            Responsible for the Manpower functions of 226 personnel agency to include the TDA and the unit manning document, as well as using WEBTAADS system on line to make any changes to Manpower as required. Processed changes to grades, duty titles, and structure of agency.  Managed the unit Mobility manpower document for military personnel.

            Activity Based Costing Manager for the organization.  Built the computer model to analyze the cost of doing business based upon resources and cost objects. Maintained this model and made changes as required. Analyzed various aspects of the model as it related to mission. Utilized OROS software from SAS.  Worked closely with higher headquarters personnel to ensure that overhead did not exceed the overall target of 10% of the budget.

            Maintained the Inter-Service Support Agreements as well as the Memorandums of Agreements for all branches within the headquarters and the numerous geographically separated units.  Reviewed on a semi-annual basis to ensure compliance and to monitor changes which may have saved resources.  Negotiated and set up agreements when new project offices were set up.

            Devised and implemented policies and procedures for administrative functions to include processes within the entire agency as well as geographically separated units. This ensured standardization across the board.  Trained administrative personnel at 10 different locations and provided continuous support and assistance.  Ensured that each project office operated identically to increase efficiency.

            Devised accountability tracking for traveling personnel (65 personnel) as well as home based individuals. Revamped the travel program. More than 75 personnel within the organization traveled over $1.4M per year. Created forms for tracking personnel and their location.  Rewrote the procedures manual to include sample forms and general directions.  Ensured all travel was approved thru the proper channels prior to making reservations. Personnel traveled internationally as well as within the states.  Processed actions for visit authorizations to locations out of the country.

            Prepared briefings and briefed senior level staff members on a variety of issues. Acted on behalf of the Director, Business Operations Division. Responsible for attending Senior Staff Meetings with the Surgeon General’s Office and relaying pertinent information to staff members.

Bridge Street Coffee and Tea, Inc.

LaBelle, Florida

Owner – November 2005 – November 2006

            Operated and owned my own coffee shop in Southern-central Florida.  Increased revenue by $15,000 per month.   Worked thru the Department of Health and Department of Agriculture process with the State of Florida to have the business turned into a 26 seat restaurant.  Continued to grow business by advertising methods and customer surveys prior to resale.  Offered various coffee drinks, granitas, pastries, breakfasts and a specialty lunch menu.  Provided local teens a place to hang out and visit with friends.  Offered live music on Friday nights, game nights, supported the local schools with fund raising, and participated in local community Rotary Club.

Office Manager, Health Facilities Planning Agency, Forest Glen Annex, Silver Spring, MD

March 1998-October 1999

Silver Spring, MD

            Supervised office administrative staff of 3 government personnel. Managed Requests for Information and additional requests for funding when required. Managed all office administrative functions to include ordering of supplies and equipment. Managed $1M in personnel contracts with an outside agency.

            Managed and validated a $2.5M office budget for the 1M square foot Walter Reed Army Institute of Research facility during the final phases of construction.  Provided tours and building information to the personnel who would be occupying the facility upon completion.

            Was the Contracting Officers Representative on multiple contract actions, personnel and facility related to include a $5M move contract.  Decommissioned a 5,000 sq ft office upon Beneficial Occupancy Date of the facility. Administered the Management Control Plan, security, and various other office functions.

Support Services Supervisor, 18th Civil Engineering Group, Kadena AFB, Okinawa, Japan

April 1995-March 1998

Okinawa, Japan

            Supervised staff of 5 personnel.  Administered the security and administrative management for over 1600 personnel. Published Administrative Guide and Operating Instruction for all administrative personnel.  Trained Administrative personnel that were new to the organization on correct policies and procedures, to include military and civilian personnel.

            Implemented a massive electronic payroll automated system for 170 US civilians and the local national payroll for 1,100 personnel.  Ensured that there were no payroll issues during the transition for any of our personnel.  Trained 8 payroll administrators in utilization of the new system.

            Performed duties as the Functional Area Records Manager for over 40 offices of record.

            Focal point for all security matters. Administered, devised and implemented security practices for over 650 restricted area badges. Issued base passes for 1,100 local national personnel. Devised security training for 1,600 personnel in the matters of personnel security, information security and industrial security. Monitored ASCAS roster, for all US personnel, to include ensuring Periodic Reinvestigations and SF312’s were completed in a timely manner.  Managed all secure telephone systems and monitored the keys to ensure there were no security violations. Responsible for all safes and all classified information in the organization.

            Wrote and published Operating Instruction for security IAW Air Force regulations, Instructions and Directives, as well as Department of Defense Regulations and Directives. Participated in local Chemical Warfare exercises by offering security checks, write-ups and security training to the military personnel who were deploying.                                                                            

            Managed $120,000 supply budget and my department was responsible for ordering and maintaining all office supplies throughout the organization.

COMPUTER EXPERIENCE:

I have experience in numerous government finance and cost accounting programs.  Microsoft Office to include extensive experience in Word, Excel, Access and Project.  I have Microsoft Quickbooks experience, Peachtree Accounting Software, Microsoft Money, Word-perfect experience and a little lotus training.  I can operate numerous types of copying, scanning and fax equipment.  Oros Software certified (SAS Management Software).  Work on laptop and desktop.  I have experience working with several Electronic Medical Records Programs and Medical Billing Programs to include Intergy by SAGE, and Medisoft.

REFERENCES WILL BE SUPPLIED UPON REQUEST.

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