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Shawn Veeranagappa
Home: 972-409-9876
Mobile: 972-998-1230
shawn@hotmail.com
Objective:
Proven to be Efficient
and process-oriented Quality Assurance Lead Analyst.
Professional
Summary:
·
Over 10 years of Professional IT experience with expertise in full software
development life cycles encompassing, requirements gathering, specification
documentation, detailed design, development and testing of enterprise applications
in both thick and thin client server environments.
·
Demonstrated Excellence in Preparing Test
Plans, Manual Test Cases and Test Checklists using requirements and specification
documents, Performed Manual Testing using Test Cases and Test Checklists,
involved extensively in BPT (Business
Process Testing).
·
Developed and edited Automated
Test Scripts as needed by inserting logical commands to handle complex
scenarios and Performed LoadTesting using HP tools and Empirix tools.
·
Used SQL and VB
Scripting for more than 6 Years.
·
Tracked and reported
defects using JIRA, PVCS, Test Director maintained release notes.
·
Proven ability to work as part of team or
individually in meeting complex project challenges that required higher
collaboration amongst various groups including external customers. Highly
conceptual, innovative problem-solver with extensive Market Analysis experience
augmented by excellent
analytical, organizational, and inter-personal communication skills.
Professional
Experience:
American
Airlines - Dallas, Tx
Jun’2010- Current
Senior Quality Assurance Analyst
Responsible for Testing
multiple projects with proven skills in, deriving use Cases, Test Plans and
Test Cases from Gathering Business
Logics from Product Manager and Technical information from Development Manager,
Business analyst,working in Agile methodology, Attending Scrum meetings, Using
Rally to update user stories.
Working with iTKO lisa,
QTP, Quality Control Tools.
Fiserv
(CheckFree, Carreker) – Dallas, Tx
Mar’05- May’ 2010
Lead/Senior Quality Assurance Analyst
Responsible for Testing
multiple projects with proven skills in, deriving use Cases, Test Plans and
Test Cases from Gathering Business
Logics from Product Manager and Technical information from Development Manager,
The 7 plus member team includes, analysts
and testers with some members offshore and some in the U.S.A
·
Continuously responsible for meeting Testing objectives
for yearly releases of Web based browser
applications and Web Services; project is on release schedule.
·
Responsible for Running the Regression scripts
using QTP which Involved in Understanding and Editing VB script and Performing
the Load Test using LoadRunner and maintaining the Testcases for releases
of Web based browser applications and
web services; project is on release schedule.
·
Mentored the team by Training Offshore team on
Products and Coordinating with Testing the Complex Business Logics which
involved BPT (Business Process Testing).
·
Performed Backend / Database testing using SQL.
·
Lead a Testing Team on Integrated Cash Operating Module Project, which is A robust,
web-based solution to manage entire cash supply chain, Integrated Cash
Operating Module enables to optimize cash holdings and
forecast cash availability for customer cash points from any desktop location.
·
Worked on Testing the
Customisation of Integrated Cash Operating Module for Specific Customers.
Shawn Veeranagappa
Page Two
·
Lead A TrackPoint Product Testing
Individually where is in I was responsible solely in Writing Test plans, Test
Cases, Testing the Product, Filing Defects, Coordinating with Business Team and
Development Team, Also Performed system Testing and Load Testing of the product
Using LoadRunner, TrackPoint is An enterprise track and trace system that streamlines delivery and
business process management. Track sensitive assets throughout their process
life-cycles, as well as asset transfer between internal and/or external locations.
·
Worked on Testing MatchPoint Product, eiManager Product, ATM Logix Product, with team and I was involved in deriving test
cases and Filing Defects. MatchPoint
is an automated invoice validation and reconciliation system that eliminates
losses due to vendor errors and enhances vendor management. Reconcile vendor or
service provider invoices against agreed contract rates and actual
goods/services rendered, across the entire enterprise.
eiManager A flexible
solution to manage your electronic devices and service providers critical to
customer satisfaction and transaction processing. Support any device or cash
point type, including ATMs, kiosks, self-service cash devices, cash dispensing. ATM Logix A support,
measurement and asset management solution for improving ATM and self-service
device profitability and operational efficiency— ideal for any organization
with ATMs, kiosks, self-service cash devices, CDUs and other cash dispensing
devices.
Environment:
J2EE
1.3/1.6, JRE 1.4, Extjs, JDBC 2.0, Microsoft SQL Server 2000/2005/2008,
Weblogic Version7/8.1/10.1/10.3 Websphere5.X/5.1/6.0/7.0, Jboss, Agile
QA
Tools: e-Tester, e-Load, Load Runner, QTP
Click
Commerce Inc (bTrade, inc.) - Irving,
TX Nov’03- Feb’05
Lead Software Quality Assurance Engineer/Web
Developer/Marketing analyst
· Lead testing of ASN Web portal for PepsiCo (PepsiCo ASN web portal will allow suppliers to upload
order/masterfile data to the system, assign pallet based on order, print SSCC
USA Resume
for pallet and send out ASN to retailer) wrote test cases and test plan from business logic and technical
specification documents, Managed Defect
Sheet for Planning and Bug Reports,Perform Functional/Regression Testing
from the Development through Production.Interact with developers and users to
prioritize and resolve defects. Verify the results fetched by the TDNgine. Validated Data Integrity in
the backend for the values that are inserted through the application.Maintained
detailed logs of test activities,
worked on documentation of product, Involved in installing TD Engine.
·
Solely involved in testing bTrade Website,
and gathered Requirements for developing CRM for sales/marketing Division Developed Partner Portal section on website using ASP 3.0 and JavaScript, Prepared Test Plan, Test Cases
For CRM module(Sales automation tool)
·
Other Resposibilities Handled were Involved in Marketing Analysis and
Handled Sales call and generated lead Sources to Sales Force, worked on Email
Campaign Analysis and succeeded in passing theSpam filters and was a huge
success in inviting customers to attend webinars regarding bTrade Products
Environment:
Tomcat, HTML, XML, ASP3.0, Java script,
VB, IIS, Windows 2000, SQL Server 2000
Shawn Veeranagappa
Page Three
Tekdynamics,
Inc. Irving - TX July’01- October’03
Title: Quality Assurance Engineer/Web
Developer
· Developed Web Based payroll System (And Daily
Planner) for Employee Information,
Billing, Reporting, Accounts Receivables and Collections using ASP 3.0 and
JavaScript. Work also included developing Interfaces using Visual Basic 6.0 forms, record sets,
ActiveX, Microsoft Access connectivity
using ADO in Visual Basic 6.0
and also Microsoft SQL Server Connectivity using ADO in ASP.
· Lead testing of a Web Based payroll System (And Daily Planner) Created
Compiled modules and functions in QTP performed Black box
testing. Performed Regression testing manually using Test Checklists,
Represented Development and Internal Testing Team during system test,
Documented test results, Conducted Test for Data Integrity in Backend for the
Values that are inserted through the application, tested the database Triggers
for ensuring data Integrity was also involved in developing Internet payroll
System using ASP/Javascript and in gathering information and parameters in
Designing and Developing Payroll system.
Environment: QTP, TestDirector, Load Runner, ASP 3.0,
Java script, Visual Basic, SQL Server 2000,
Windows 2000
Irving Arts Center– Irving,
TX Feb’97 – Aug’97
TITLE: Quality Assurance Engineer/
Web Developer
·
Involved in Gathering requirements
for web pages about Irving school district to incorporate
into Irving Arts kids club program, wrote test plan,
testcases. Developed webpages using HTML and did navigational and functional
testing
Environment: Windows operating System
Bharat
Electronics – Bangalore,India Jun’93
– May’94
Role:
Tester/Programmer
Worked
as Junior Engineer, on a project to develop External System Interface Controller (E.S.I) The ESI processes information like Roll,
Pitch, Log/Gyro, Range Bearing, Range Rate and Side Travel. The Heart of the
Controller is Micro Controller 8751, which facilitates Bit and Byte processing,
N-Numerical and Logical Operation. It has address bus and data bus
(Bidirectional) in addition to external interrupt. The controller controls the
various units, and helps in stabilizing the antenna against various instabilities
caused by Roll, Pitch and helps in increasing the target detectability. E.S.I
also provides the input to missile equipment to fire at target of Interest.
·
Primarily
Involved in Unit/Integration testing of
Developed External System Interface Controller (E.S.I) in MS Dos and was
Responsible for gathering information about Radar system.
·
Researched on various
parameters and statistical data like Roll, pitch, gyro to provide input to
equipments.
Shawn Veeranagappa Page Four
Technical
Skills:
Languages
|
ASP 3.0,
L 4.0, JavaScript, JSP, Visual Basic
6.0, VB Script, C and Java
|
RDBMS
|
MS SQL 7.0/2000/2005/2008,
Access 2000/97, Oracle 7/8, JDBC
|
Network
Protocol
|
FTP, HTTP and SMTP.
|
Network
Servers
|
Internet Information Server
(5.0/6.0), PWS
|
Technologies
/Tools
|
XML/XSLT, XML spy, Microsoft FrontPage, Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, Macromedia Dreamweaver MX, Macromedia Fireworks
MX, Flash MX, Adobe Photoshop, Oracle forms 4.0, Agile SDLC Methodology
|
OS
|
MS-DOS, Windows95,
Windows98, Windows NT/2000, Windows XP, Windows Vista, UNIX
|
GUI/IDE
|
ADO, Visual Source Safe, SQL
Query Analyzer, SQL Enterprise Manager
|
Testing
Tools Testing tools
|
Win
Runner, Test Director, QTP, Load Runner (HP Tools), e-tester, e-Load(Empirix),
iTKO Lisa, Quality Center
|
Professional
Development:
College/Institute
|
Location
|
Courses
|
North Lake College
|
Irving, TX, U.S.A
|
ASP, Java, VB 4.0, C programming, Flash
MX
|
Tekdynamics
|
Irving, TX, U.S.A
|
Visual Basic 6.0
|
DIGITAL
|
Bangalore, INDIA
|
Oracle 7.0, SQL, PL/SQL, Oracle Forms
4.0
|
Convergys
|
Plano, TX,
U.S.A
|
WinRunner, TestDirector, Load Runner,
QTP
(Mercury Interactive Tools)
|
Empirix
|
Boston, MA
|
e-tester, e-load
|
iTKO Lisa
|
Dallas, Tx
|
iTKO fundamentals , LEK and
Virtulaisation.
|
Education:
Bachelors
in Electronics Engineering Bangalore University, Bangalore,
INDIA
References:
Available upon request
Status:
US
Citizen
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