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Operations Sr Technician Sample Resume Format in Word Free Download
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Briella
Turk
309 Lee Rd. 207, Phenix City, Alabama 36001
Home: 706-566-9876 - Cell: 776-566-1230(same) :briella@ymail.com
Career Overview
Self-motivated
Operations Technician with 12+ years experience. Extensive experience with multiple monitoring
and processing platforms. Willing and
able to learn new systems and adapt with changing corporate environments.
Qualifications
·
Extensive experience with mainframe operations
·
Experience in various operating systems
·
Extensive experience with Control-M, CA-7, NDM, Mailbox, Windows
·
Strong collaborative skills
·
Excellent communication skills
·
Excellent problem-solving abilities
·
Comfortable with change
Technical Skills
Skills : Control – M, CA-7, NDM, Mailbox, Windows
Experience : Extensive
Total
Years : 12+
Last
Used : March 2012
Accomplishments
Technical
Training:
·
Actively mentored, and trained new and current teammates for several
months to improve Control-M, CA-7, NDM, Mailbox, Windows and general Operations
skills.
Process
Improvement:
·
Collaborated with groups/departments to ensure smooth work flow and
efficient organization operations.
Work Experience
Operations
Technician Sr.
March
2000 -
March 2012
TSYS
(Total System Services) - Columbus, Georgia
Operated
and monitored mainframe, Control-M, and their peripheral devices. Observed control panels for malfunctions and
errors in operation messages. Initiated
and monitored all computer software and prioritized the job streams to ensure
that all client processing deadlines were met successfully, made any
adjustments needed to correct operational problems or to meet any special
conditions. Primarily was concerned with
proper use of operations equipment to ensure client expectations were met. Provided diagnostic analysis in common error
situations to determine the point of equipment or program failure.Conferred
with additional technical personnel when errors required any type of change of
instructions or in sequence of operations.
Education and Training
Columbus,
Georgia, USA
Computer
Information Systems
Associates
Received
a degree from Columbus Tech in the field of CIS. Also attended and studied computer information
technology at Northwestern Technical College in Lafayette, Georgia.
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