Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Provide floor support for over 1500 users
utilizing internal and external applications
Promoted to Level 2 SA within 16 months to
provide dedicated remote Level 2 support across
Build/rebuild, configure, deploy, connect,
test and troubleshoot desktop
Manage IT service Management Suit ticket queue
Support Level 1 and 2
Employ tools such as Active Directory, ZEN
Aplication10.0 Utilities and Remote Desktop to
Troubleshoot Media application DDS, IMS 3.3
Media Tool, Adobe Photoshop 8.0 Zoom
Primary Lotus Notes 8.5.,
v7support point of contact for resolution of e-mail issues for
Aided with the manual
installation rollout of updated Lotus Notes clients
Download Resume Format
RESUME OF ADA
LOPIENSKI
education
02/2004 ASA Institute
College of Advanced Technology Brooklyn NY
A.O.S. Degree in Computer Programming and
Information Technology (CPA 3.75)
04/2005 Ashowood University
06/1989 State University
of Warsaw in Poland
Certification: A+ - CompTIA
MCP - Microsoft
Certified Professional
MCSA - Microsoft
Certified System Administrator
MCSE - Microsoft Certified System
Engineer
skills
O/S: Windows 2000/2003 Server/Professional, SQL Server 2000, Windows 7,
2000/XP/NT 4.0/98/95
Programs
and Software: Microsoft Office Suite 2010/2007/2003/2000,
Norton Antivirus Corporate, PC Anywhere 10, Bomgar,VNC, Timbuktu Pro 8.6 HP
JetAdmin, Attachmate Extra, Blackberry Manager, Veritas Backup Exec, Symantec Backup Exec, Active
Directory, Novell client 4.91, IBM Domino Admin8.5, lotus notes 8.5.1 DDS, IMS
3.3 Media Tool , Adobe Photoshop 8.0 Zoom Tools Iprint ZEN apps 10.0
LANGUAGES: VB 6.0/VB.Net, HTML,
SQL
NETWORK: DHCP, DNS, Exchange2000/2003, TCP/IP, Veritas Backup Exec 9.1,
Windows 2000 Active Directory, Novell Networking
HARDWARE
Compaq
Desktop and Laptop Hardware, Compaq DL380 Servers, HP Network and
DeskJet
Printers, Technologies in Windows 98/2000/XP, Blackberry, Cisco Routers
1800,
2500,2600,3600,3725, Catalyst 5000, 3500, 2900 Watch Guard Firewall, DLT Tape
experience
09/06 – Present Re: Sources -USA
Operation Analyst level 2
Provide floor support for over 1500 users
utilizing internal and external applications Promoted to Level 2 SA within 16 months to
provide dedicated remote Level 2 support across
US for Saatchi& Saatchi,
Loeburnett, ARC, Publicis-USA, MSL, MedaiVest
ZenithOptimedia
Mudocom Digitas (Domestic &
International) clients .
Build/rebuild, configure, deploy, connect,
test and troubleshoot desktop
machines
(approximately 3-5 per week).
Manage IT service Management Suit ticket queue
Support Level 1 and 2 Employ tools such as Active Directory, ZEN
Aplication10.0 Utilities and Remote Desktop to
troubleshoot and perform daily Desktop
Administrative responsibilities
Troubleshoot Media application DDS, IMS 3.3
Media Tool, Adobe Photoshop 8.0 Zoom
Tools, I Print,
ZEN apps 10.0
Primary Lotus Notes 8.5.,
v7support point of contact for resolution of e-mail issues for
Users within the US
Aided with the manual
installation rollout of updated Lotus Notes clients served as an
escalation point for field techs with limited experience & rights within
the
IBM Lotus Notes Administrator 8.5
environment.
Optimized & repaired Lotus notes
installations & mail files corruption
Install/troubleshoot software and hardware
for Blackberry devices. Troubleshoot all Network related issues on
user desktops. Train new apprentices Conducted follow up visits to ensure user satisfaction. Participated in weekly meetings to discuss
future projects, current tasks and to share best
practices
09/05 – 08/06 CHARMER INDUSTRIES INC – Astoria , NY
Network Administrator-Desktop Support
Provide first to third level technical
support for all software, hardware, and network-related issues for 500+ users
for this major wine and liquor distributor. Troubleshoot and correct network
and Internet connectivity issues for both onsite and remote users in a Windows
2000/2003 environment.
·
Monitor, resolve, and track
helpdesk issues to ensure timely resolution, utilizing proprietary tracking
system
·
Administer all enterprise
servers and services including Microsoft Active Directory domain controllers,
DNS, DHCP, anti-virus protection and Veritas Tape backup system
·
Configure, troubleshoot,
support and upgrade all HP/Compaq desktop pc’s, hardware, software running on
Windows 2000 /XP Pro Operating System
·
Support and troubleshoot
Blackberry 7520 series
·
Monitor Exchange 2003 servers,
replication, mail routing, configure exchange account access rights, mailboxes
and email filters
·
Test and deploy upgrades of all
client and network related hardware and software including service packs,
patches and new releases
·
Create users accounts/profiles
in Active Directory with rights, security, and group memberships
·
Create Group Policies in Active
Directory to roll out software
·
Maintain firewalls and network
security policy by monitoring logs and policy changes
·
Telnet to Cisco 2600 series
routers using basic IOS commands
·
Install VPN Client on laptops
enabling managers to connect remotely from home
·
Monitor server event viewer
logs daily for errors and warnings.
·
Install all necessary software
on PCs and laptops and configure HP 4050 and 8000 series network printers using
HP JetDirect Utility.
·
Create logical drives on
Storage Area Network
·
Track all equipment and
maintain updated inventory system.
·
Purchase approximately $100,000
of computers and other technical equipment annually from vendors with emphasis
on getting the best deals possible.
Projects:
·
Rolled out 50+ Compaq notebooks
to sales force with Verizon wireless connectivity, enabling placing and
downloading of orders and order histories.
·
Designed and developed Access
database to log event viewer warnings and errors.
·
Created PC checklist form to
ensure all necessary software was installed on PCs and laptops; designed form
to track hardware deployment.
·
Installed, tested, demonstrated
and provide technical support for application which tracks helpdesk tickets,
projects and tasks assigned to IT staff.
·
Upgraded Mail Server from
Exchange 2000 to Exchange 2003. Installed and configured Sybari Antigen spam
filter and configured settings. Developed documentation for end users to set up
their own rules in the policy settings of Sybari Anti Spam plug in for Outlook
12/2002-.9/2005 ASA
Institute College
of Advanced Technology & Business, Brooklyn
NY
Desktop support –Network Administrator
- Managed and configured nodes in the LAN. Built computers, repaired, upgrade and installed networks. Support LAN connections, configuration, created and managed user accounts, reset network passwords, and unlock accounts. Troubleshoot/fixed local and network printer problems.
- Provided a wide-array of assistance and support to other students, working on networking projects configured Win 2000 Pro/XP, implementing Windows2000 security.
- Installed, managed, monitored and troubleshoot DNS, NAT, DHCP, Remote Access Network Protocols, IP Routing and WINS in Windows 2000 Network Infrastructure Configured and troubleshoot Windows 2000 Active Directory components and security solution.
- Provided assistant and support to other students working and configured Cisco routers (Cisco 2500,2600,3600,3725, Catalyst 5000, 3550, 2900) using RIP, RIPv2, IGRP, Frame Relay, ISDN
- Provided a wide-array of assistance and support to other students on MS Office 2003 windows XP/2000
Download Resume Format
.JPG)
0 comments:
Post a Comment