NOS Systems Engineer Sample Resume Format in Word Free Download

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EXPERIENCE

Sept. 06-Present  Dell Inc.                                                         Oklahoma City, OK    

NOS Systems Engineer for High Complexity Microsoft (Reporting toManager)

·         Mentoring technicians for better knowledge of Microsoft products and technologies (Windows, Active Directory, and SQL Server)

·         Assistance with troubleshooting of Microsoft Clustering, Microsoft SQL Server, Active Directory, User Administration, Group Policies, Terminal Services, Systems Management/Deployment, and networking issues.

·         Development of a plan of action for incidents

·         Researching of issues, product releases, and hot fixes for Microsoft products

·         Development and Delivery of training for Microsoft SQL Server

·         Handling of escalation incidents

·         Effective management of time and resources

Sept. 04-06            American Bank Systems                            Oklahoma City, OK

Interface Development (Reported to Manager)

• Software development of front ends for main frame systems
• Software development for importing data and data structures to Microsoft SQL Server
• Software development for importing data and data structures for AS400
• Development of print drivers
• Development of Document Imaging software (Bank Manager Pro)
• Assistance with network management as well as being in charge of backups.
• Administration of Sandbox Source Code Safe

Aug.01-June 04    American Computer and Telephone        Oklahoma City, OK

Installation Technician/Field Service Technician (Reported to Manager)             

• Arrangement of travel for the US, Canada, and the UK
• Installation and maintenance of their products
• Maintenance of data and data structures on customer SQL databases
• Created queries, triggers, and stored procedures on customer SQL databases to assist with maintenance requests
• Performance tuning of the customers SQL databases
• Performed customer support over the phone

Jan. 01–Aug. 01    Harrah Public Schools                               Harrah, OK

Director of Technology (Reported to Superintendent)

• Implemented and administered an OC3 network that connected 7 buildings spread in a 10 mile radius.
• Implemented and administered an Active Directory infrastructure for over 1000 users
• Implemented and administered Exchange 2003 for over 1000 users
• Administration client computer hardware (Both PC and Mac)
• Administration of client policies for Active Directory
• Implemented and administered WinSchool for student grades, attendance, and activities
• Creation of Action Plans for disaster recovery for the network
• Creation of written policies for computer/network usage connect to the schools network

Sept. 98–Jan. 01   American Computer and Telephone        Oklahoma city, OK

Vice President of Research (Reported to President of Research)

• Researched new technologies for the current and future products
• Administered Active Directory, Exchange, and SQL for the company
• Development of software importing data to the SQL databases
• Wrote triggers and stored procedures for SQL Server and databases
• Performed Alpha testing of software.  This assisted in the early bug fixes to move the software to the beta stages of software testing.
• Creation of Action Plans for disaster recovery on the corporate network
• Creation of written policies and procedures for corporate network usage

May 96–Aug 98   Southwestern Bell Telephone                      Oklahoma city, OK

Cable Splicer (Reported to Manager)

• Was on call 24 hours a day for emergency repair of cable sections
• Fiber Optic and copper cable (Copper cable was also both lead covered and paper pulp)
• Special circuits installation/repair (T1, T3, ISDN, Fiber Optic)
• Residential and Commercial installation and repair
• Effective management of time

MAJOR ENTERPRISE PROJECTS

·         Development and Delivery of Beginning SQL classes

·         Development and Delivery of Intermediate SQL classes

·         Development and delivery of Technical Skills Assessments for the technicians in the High Complexity Microsoft Group.  (Was awarded the Bronze Star award for this)

·         Configuration of OC3 network and WAN connectivity of multiple sites.  Along with Active directory configuration.

·         Multiple development projects

·         Disaster Recovery planning and procedure creation

·         Written policies of corporate network access and usage

CERTIFICATIONS

• Microsoft Certified Systems Engineer (Server 2003)
• Microsoft Certified Systems Administrator (Server 2003)
• Microsoft Certified IT Professional:  Enterprise Administrator (Server 2008)
• Microsoft Certified IT Professional:  Database Administrator
• Microsoft Certified IT Professional:  Database Designer
• Dell Certified Systems Engineer
• Junior Level Linux Professional (LPIC-1)
• Comptia A+ Certified

EDUCATION AND TRAINING

Schooling

• Mcloud High School – 1996 Graduated with Diploma
• Rose State College

Dell Training

• High Availability Clustering – Microsoft Server 2003
• High Availability Clustering – Microsoft Server 2008
• Exchange 2007 Installation and Configuration
• Exchange 2003 Installation and Configuration
• Microsoft Hyper V
• Clustering Hyper V
• Active Directory – Microsoft Server 2003
• Altiris Installation and Configuration
• Open Manage/IT Assistant deployment and configuration

Microsoft Training

• SQL Server Performance Tuning
• Microsoft Certified Master for SQL Server 2008
• Active Directory – Microsoft Server 2008

SKILLS

Microsoft SQL Server (2000, 2005, 2008)

Active Directory (2000, 2003, 2008)

Windows Server (NT4, 2000, 2003, 2008)

Windows Server Terminal Server (2003, 2008)

Microsoft Clustering Technologies (2003, 2008)

Windows Client (95, 98, Me, XP, Vista, 7)

Software Development (VB .NET, C#, Java)

SCSI, SAS, iSCSI

Equalogic and Dell MD storage solutions

RAID Architecture (RAID implementation, maintenance and troubleshooting/recovery)

Some Linux experience (RHEL 4 and 5, CentOS)

LAN, WAN

Wireless A/B/G/N

Network Troubleshooting

PERSONALITY SKILLS

Incident handling, customer service & user support, multi-tasking, fast learning, quick adoption to the environment, working under high stress environment, communication and work ethics.

 ACHIEVEMENTS/AWARDS

• 2008     Bronze Star Award                         Dell, Inc.
• 2011     Significant Contributor                                Dell, Inc.

REFERENCES AVAILABLE UPON REQUEST

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