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Aliza Gigante
309 Mozart Avenue, Wilmington , MA 01001
Mobile (978)
657-9876
aliza@hotmail.com
PROFESSIONAL SUMMARY:
Bringing an effective combination of
technical acumen and entrepreneurial awareness, this Technical Sales Engineer adds
a value-to-the-customer mindset,
while simultaneously advancing the company objectives. Has led functions in Pre/Post
Sales, business / end-user development, Implementations/installs, training, trade show
operations, and competitor assessments. Has the ability to understand customer
strategy, solution architecture, business processes, and can articulate complex
technical topics at the business and end user level. Worked within the F500
Enterprises, Tier 1 carrier and partner OEM channel’s
TECHNICAL SKILLS:
Programming languages, Databases
and Operating Systems: Windows Servers, XP, Windows7, VMS,
LANDesk, MAC, Solaris UNIX Shell, LINUX, Apple, VMware, Storage, Microsoft
Visual Studio .NET, JAVA, MS-SQL, MySQL, Access, Paradox, DB2, Oracle,
Informix, Sybase, all Versions of Exchange, Domino, GroupWise, IIS, Active
Directory, and Batch Scripting.
Handheld Application Tools and
Handheld Operating Systems: Code
Warrior, Microsoft embedded Technologies, Palm, SyncML, Pocket PC Mobile,
iPhone, Droid, Brew, Smart Phone, Afaria, Blackberry, J2ME, and Symbian. Mobile
browser – emulation and simulation tools for testing and development.
Internet Protocols and Wireless
Technologies / Security: SMTP, POP, DNS, HTTP, TCP, IP, NAT,
VPN, WAP,
L, XML, XSLT, NetQoS, SMS, Firewalls, Load balancers, reverse proxies,
UMTS, SGSN/GGSN, Infrared, 802.11, Wi-Fi, Bluetooth, CDPD, CDMA, VOIP, RFID,
GSM/GPRS, Encryption, Wireless, Mobile Gateways, FIPS, AES, Triple DES, TLS, SSL,
SaaS, Cloud, Check Point, ISA, and LTE.
EXPERIENCE:
Honeywell Technology Solutions,
Inc. Charleston , South
Carolina
Mobile
Security Systems Analyst 2011-Present
Contract – Secret Clearance
· Analyzing the Department of Defense
Mobile Handset initiative
· Engineering Security Protocols for
Android
· Advanced Wireless Security for
Bluetooth
· Device Management and Deployment
· System Backup and Recovery
· Subject Matter Expert - Android OS
· Working with Developers to engineer
a secure handheld solution for the War Fighters
Seven Networks, Inc Redwood City , California
Mobile
Sales Analyst 2010-2011
Contract
· Positioned and gathered field data
for Samsung and Sprint deals
· Reviewed product lines and
consulted on product performance
· Created plans on go to market data
on sales performance of Sevens offering
· Created Test Plans to gather
performance data
Nokia Burlington , Massachusetts
Technical Sales Engineer / Systems
Consultant 1999-
2009
Direct Hirer
· Managed the technical sales functions
for the Eastern US , focusing primarily on a
sell through the carrier, to the enterprise and SaaS channels
· Offered a middle-ware product for
device management, push email, file and application data sync product
· Product supported High Availability,
Security, Virtualization and Disaster Recovery
· Lead and assist
in product lifecycle management analyst and delivered requests for proposal
· Supported Verizon Wireless, AT&T
business, as well as other carrier customers in the region
· Performed on-site and web-based
sales demos
· Developed evaluation process for
on-site and over-the-web installations of behind-firewall server messaging and
reverse proxy solutions
· Offered Cloud and SaaS solutions to
Carrier Consumers and Enterprise
· Testing of all new applications
with VZW’s advanced cell phone offerings
· Directed various activities
necessary for management of the VZW and AT&T relationship
· Collaborated with customers on
product installations and configurations
· Hands-On expertise in Exchange,
Domino, IIS, Active Directory and GroupWise
· Led architectural discussions to
define optimal implementation architectures
· Defined and executed testing plans
to ensure production stage stability
· Educated customers on products'
APIs and construct codes
· Tuned software/environment for
optimal performance
· Transferred product and best-practices
knowledge to customers
· Created professional service
proposals
· Ensured customer satisfaction by
resolving problems
· Designed email templates for
evaluation purposes
· Attended customer-facing meeting
with sales team as subject matter expert
· Collaborated with enterprises on firewalls,
DMZ, security, over-the-air and hard-line encryption methodologies, as well as
network DNS-IP driven, MS-SQL, Oracle, and Sybase databases
· Oversaw training and sales
direction of Verizon Wireless
salespeople
· Hands-on
· Managed on-site customer-facing
installations, evaluations, and training
· Knowledge of short messaging
service protocols
Intellisync Corporation / Pumatech,
Inc * acquired by Nokia San
Jose , California
Senior Developer Support Engineer / Technical Sales
Engineer
1999 – 2003
Direct Hirer
· Managed the Technical Sales
function for the Eastern US , providing
technical support for all Pumatech and Intellisync solutions in all customer
channels
· Led Satellite Forms development
tool conversion to enable development of Palm applications for handhelds, and
application of code base to Pocket PC
· Part of a team that created a custom
data server for Satellite Forms
· Tested application engines and
performance with all handheld operating systems
· Worked testing on mobile browsers,
WAP, Blazer, and Opera for Mobile handsets
· Devised solution to deploy desktop
product to 26,000 users for Proctor & Gamble, replacing Notes 4.6 conduit
to Notes 5.0, and installing new Intellisync product version
· Resolved critical product
installation challenges. Played key role
in increasing company visibility by collaborating closely with NASA development
team to create and install server-based data collection solutions.
· Effected significant competitive
positioning by suggesting and influencing implementation of web-based support
system and purchase of competitive products to incorporate with systems
· Executed dynamic email, PIM, and
custom data synchronization with PCs, servers and devices; Consulted on mobile
applications development for enterprise-wide deployments
· Supported pre/post-sales
initiatives by partnering with customers to identify product needs, and
directing sales staff in recommending proper solutions
· Recruited and trained global
systems integrators, and educated enterprise developers in all aspects of
custom data, PIM/e-mail synchronization, remote data collection, and handheld
application administration
· Instructed help desk and IT administrative
personnel in troubleshooting techniques.
· Mentored sales agents and engineers
in U.S. and Europe
C.H.
Powell Canton ,
Massachusetts
Programmer /
Developer 1998-1999
Direct Hirer
· Developed applications for tracking
shipments, which included order entry web access capabilities.
· Gathered and analyzed functional
specifications from network operators for solution development efforts.
· Testing of code and compiling of
new code
· Creating test plans for regression
testing
EDUCATION
& PROFESSIONAL DEVELOPMENT:
Computer learning Center,
Somerville, MA C, C++,
Java, VB, Assembly, HTML, DOS and UNIX
New Horizons Computer Learning, Waltham , MA
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