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Aliza Gigante

309  Mozart Avenue, Wilmington, MA  01001

Mobile (978) 657-9876

aliza@hotmail.com

http://www.linkedin.com/in/anthonygigante

PROFESSIONAL SUMMARY:

Bringing an effective combination of technical acumen and entrepreneurial awareness, this Technical Sales Engineer adds a value-to-the-customer mindset, while simultaneously advancing the company objectives. Has led functions in Pre/Post Sales, business / end-user development, Implementations/installs, training, trade show operations, and competitor assessments. Has the ability to understand customer strategy, solution architecture, business processes, and can articulate complex technical topics at the business and end user level. Worked within the F500 Enterprises, Tier 1 carrier and partner OEM channel’s

TECHNICAL SKILLS:

Programming languages, Databases and Operating Systems: Windows Servers, XP, Windows7, VMS, LANDesk, MAC, Solaris UNIX Shell, LINUX, Apple, VMware, Storage, Microsoft Visual Studio .NET, JAVA, MS-SQL, MySQL, Access, Paradox, DB2, Oracle, Informix, Sybase, all Versions of Exchange, Domino, GroupWise, IIS, Active Directory, and Batch Scripting.

Handheld Application Tools and Handheld Operating Systems:  Code Warrior, Microsoft embedded Technologies, Palm, SyncML, Pocket PC Mobile, iPhone, Droid, Brew, Smart Phone, Afaria, Blackberry, J2ME, and Symbian. Mobile browser – emulation and simulation tools for testing and development.

Internet Protocols and Wireless Technologies / Security: SMTP, POP, DNS, HTTP, TCP, IP, NAT, VPN, WAP, 

L, XML, XSLT, NetQoS, SMS, Firewalls, Load balancers, reverse proxies, UMTS, SGSN/GGSN, Infrared, 802.11, Wi-Fi, Bluetooth, CDPD, CDMA, VOIP, RFID, GSM/GPRS, Encryption, Wireless, Mobile Gateways, FIPS, AES, Triple DES, TLS, SSL, SaaS, Cloud, Check Point, ISA, and LTE.

EXPERIENCE:

Honeywell Technology Solutions, Inc.                                                                     Charleston, South Carolina

Mobile Security Systems Analyst                                                                                            2011-Present

Contract – Secret Clearance

·   Analyzing the Department of Defense Mobile Handset initiative

·   Engineering Security Protocols for Android

·   Advanced Wireless Security for Bluetooth

·   Device Management and Deployment

·   System Backup and Recovery

·   Subject Matter Expert - Android OS

·   Working with Developers to engineer a secure handheld solution for the War Fighters

Seven Networks, Inc                                                                                                 Redwood City, California

Mobile Sales Analyst                                                                                                                  2010-2011

Contract

·   Positioned and gathered field data for Samsung and Sprint deals

·   Reviewed product lines and consulted on product performance

·   Created plans on go to market data on sales performance of Sevens offering

·   Created Test Plans to gather performance data

Nokia                                                                                                                   Burlington, Massachusetts

Technical Sales Engineer / Systems Consultant                                                                        1999- 2009

Direct Hirer

·   Managed the technical sales functions for the Eastern US, focusing primarily on a sell through the carrier, to the enterprise and SaaS channels

·   Offered a middle-ware product for device management, push email, file and application data sync product

·   Product supported High Availability, Security, Virtualization and Disaster Recovery

·   Lead and assist in product lifecycle management analyst and delivered requests for proposal

·   Supported Verizon Wireless, AT&T business, as well as other carrier customers in the region

·   Performed on-site and web-based sales demos

·   Developed evaluation process for on-site and over-the-web installations of behind-firewall server messaging and reverse proxy solutions

·   Offered Cloud and SaaS solutions to Carrier Consumers and Enterprise customers

·   Testing of all new applications with VZW’s advanced cell phone offerings

·   Directed various activities necessary for management of the VZW and AT&T relationship 

·   Collaborated with customers on product installations and configurations

·   Hands-On expertise in Exchange, Domino, IIS, Active Directory and GroupWise

·   Led architectural discussions to define optimal implementation architectures

·   Defined and executed testing plans to ensure production stage stability

·   Educated customers on products' APIs and construct codes 

·   Tuned software/environment for optimal performance

·   Transferred product and best-practices knowledge to customers

·   Created professional service proposals

·   Ensured customer satisfaction by resolving problems

·   Designed email templates for evaluation purposes

·   Attended customer-facing meeting with sales team as subject matter expert

·   Collaborated with enterprises on firewalls, DMZ, security, over-the-air and hard-line encryption methodologies, as well as network DNS-IP driven, MS-SQL, Oracle, and Sybase databases

·   Oversaw training and sales direction of  Verizon Wireless salespeople 

·   Hands-on

·   Managed on-site customer-facing installations, evaluations, and training

·   Knowledge of short messaging service protocols

Intellisync Corporation / Pumatech, Inc * acquired by Nokia                                              San Jose, California

Senior Developer Support Engineer / Technical Sales Engineer                                          1999 – 2003

Direct Hirer

·   Managed the Technical Sales function for the Eastern US, providing technical support for all Pumatech and Intellisync solutions in all customer channels      

·   Led Satellite Forms development tool conversion to enable development of Palm applications for handhelds, and application of code base to Pocket PC

·   Part of a team that created a custom data server for Satellite Forms

·   Tested application engines and performance with all handheld operating systems

·   Worked testing on mobile browsers, WAP, Blazer, and Opera for Mobile handsets   

·   Devised solution to deploy desktop product to 26,000 users for Proctor & Gamble, replacing Notes 4.6 conduit to Notes 5.0, and installing new Intellisync product version

·   Resolved critical product installation challenges.  Played key role in increasing company visibility by collaborating closely with NASA development team to create and install server-based data collection solutions.

·   Effected significant competitive positioning by suggesting and influencing implementation of web-based support system and purchase of competitive products to incorporate with systems

·   Executed dynamic email, PIM, and custom data synchronization with PCs, servers and devices; Consulted on mobile applications development for enterprise-wide deployments

·   Supported pre/post-sales initiatives by partnering with customers to identify product needs, and directing sales staff in recommending proper solutions

·   Recruited and trained global systems integrators, and educated enterprise developers in all aspects of custom data, PIM/e-mail synchronization, remote data collection, and handheld application administration

·   Instructed help desk and IT administrative personnel in troubleshooting techniques. 

·   Mentored sales agents and engineers in U.S. and Europe

C.H. Powell                                                                                                             Canton, Massachusetts

Programmer / Developer                                                                                                          1998-1999

Direct Hirer

·   Developed applications for tracking shipments, which included order entry web access capabilities.

·   Gathered and analyzed functional specifications from network operators for solution development efforts.

·   Testing of code and compiling of new code

·   Creating test plans for regression testing

EDUCATION & PROFESSIONAL DEVELOPMENT:

Computer learning Center, Somerville, MA                  C, C++, Java, VB, Assembly, HTML, DOS and UNIX

New Horizons Computer Learning, Waltham, MA        Microsoft Certifications, CISSP, and Linux (Red Hat)

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