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Hanah Anderson

Executive Consultant

MASTER DATA MANAGEMENT   •   DATA GOVERNANCE   •   DATA QUALITY   •   

BUSINESS INTELLIGENCE

Profile

Experienced Executive, Change Agent, and Expert in Master Data Management, Data Governance and Data Quality. Broad range of experience in business with technical expertise in master data management, data governance, data quality, conversion and business intelligence. Solid background in project management, general business management and business operations. Dynamic career in Fortune 100 companies as well as startups. Strong communication, interpersonal and presentation skills with demonstrated ability to lead/influence effectively across functions and levels of management. Able to conceptualize, launch and deliver complex projects. Influential strategist, team player, motivator and interdisciplinary technologist. Skilled negotiator with excellent interpersonal skills. MBA, BA, DMAIC Green Belt.

EDUCATION

University of Southern California, Marshall School of Business                                  Los Angeles, CA

Master of Business Administration: Information Systems & Marketing                                          May 2000

University of California, Santa Cruz                                                                              Santa Cruz, CA

Bachelor of Arts, Major: Economics, Minor: Mathematics                                                           June 1997

Massachusetts Institute of Technology                                                                                                

Certificate Program: Information Quality for Executives                                                                 Nov 2004

Six Sigma Greenbelt

 

Technical Summary

Operating System	Windows 95/98/NT/2000/XP/Vista/7
Methodologies	ASAP, Data Management Methodology, Enterprise Data Governance Framework, Six Sigma/DMAIC, Logical and Physical Data Modeling, Total Data Quality, Rational Unified Process, Iterative, Waterfall, PLC, SDLC
Business Modeling Tools	Rational Rose, Microsoft Visio, Mind Manager, ARIS
Requirement analysis	Rational RequisitePro
Reporting	SAP BW, Business Objects, SAS, MS Project 2000, MS Visio 2007
Programming Language	VB, SQL
Data Integration/Data Quality	Talend Open Profiler, Talend MDM Studio, Siperian, SAP IS 4.0
Database	Oracle DB, SQL Server, MySQL, MS Access, XML
Data warehousing	Erwin Data modeler,  SAP BW, Hyperion
ERP, CRM Application	SAP, SAP MDM, Siebel
Microsoft office tools	MS- Office 2007 (Visio, One Note, Word, Excel, PowerPoint, Outlook, and Access)

Work Experience
6/2011 - Present SAP Master Data Governance Lead Consultant Newmont Mining Corporation Denver /CO Develop and execute SAP master data governance strategy in Supply Chain and Plant Maintenance for the world’s largest gold mining company. Build and sustain executive support for Data Governance initiative. Support data cleansing, migration and conversion for global SAP deployment in 5 countries across all SCM, PM, HCM and FICO work streams. ·          Developed automated tools to prioritize data elements and determine appropriate data governance model based on risk, corporate strategic initiatives, KPIs, etc. ·          Defined the Master Data Elements that are scoped to be managed by the data governance processes for the project and gained leadership alignment. ·          Defined global Master Data Governance processes and SOP for Functional Locations in plant maintenance. Defined global CRUD process and data quality requirements for scoped master data elements. Defined global Master Data Governance roles and responsibilities. ·          Trained stakeholders on the Master Data Governance strategy and analytic approach in order to inculcate DG mindset into key business areas. ·          Provided consulting expertise to workstreams on data cleansing approach and monitoring. Introduced risk based data cleansing strategies. Developed data cleansing tracking metrics and dashboards. ·          Defined and implemented data validation process, data sampling requirements, tracking metrics and dashboards. ·          Evaluated SAP Information Steward 4.0 Suite for global deployment as standard enterprise DQ and metadata tool. ·          Supported the RICEF teams to ensure cross-functional data integrity ·          Reported Master Data readiness for go-live/implementation ·          Resourced, recruited and placed critical data management talent for plant maintenance workstream. 5/2010 – Present Principle MDM Consultant, SVP                      Zendeux Business Data Solutions Irvine / CA                       Zendeux Business Data Solutions offers an integrated approach to meeting business needs for data management expertise. Whether an organization is looking for short-term consulting expertise, long-term talent acquisition or a means of upgrading current worker skills, Zendeux can meet the challenge. Founded by experienced Fortune 100 business executives, who have worked with industry leading companies such as Cisco, WebEx, Ingram Micro, Dell, Eli Lilly, Huawei and Newmont Mining Corp who understand both the challenges and the rewards of implementing effective data governance at the enterprise level, the mission of Zendeux is to enable individuals and organizations to harness the full potential of their information assets. ·          Conceived and executed strategy to build international consulting firm specializing in data governance, data management and data quality. ·          Manage daily business operations of 5 person consulting firm with clients in US and China. ·          Accountable for data management talent recruiting, acquisition and placement. 1/2010 – 4/2011 MDM Data Steward, Director Ingram Micro Santa Ana /CA Executive Leadership of the global Enterprise Data Governance Organization at this Fortune 67 Company, the world’s largest distributor of electronic goods, across four international regions and 53 countries.  Led large, complex and multiple project teams dealing with varied content. ·          Developed Master Data Strategy and Standards for SAP NetWeaver and MDM implementation and led the collaborative process improvement for master data maintenance using a federated governance model. ·          Established Global Data Governance council and implemented federated global governance model for Australia, New Zealand, Chile and EMEA, thus improving Product, Customer, and Vendor master data quality and business processes. ·          Collaborated with C-Level executives in the creation and implementation of global strategic governance initiatives and quality improvements. ·          Successfully led SAP cross-functional team of P2P, O2C, SCE and EDI technical and subject matter experts in development and global deployment of Global SKU Redesign project covering 5 million SKUs for $32 billion supply chain business. ·          Successfully led global process improvement project to reduce SAP Sku setup time from 30 minutes to less than 5 minutes.   ·          Created global data quality standards, policy and SOP. Normalized data collection, cleansing, migration, verification and reconciliation methods. Developed and conducted global training and implemented global support structure. ·          Managed the audit and quality assurance processes for all master data, proactively identifying and remediating potential business risks from poor data quality. ·          Designed, built and implemented global Searchable Attribute metadata management tool. Skill set: SAP, SAP MDM, Data Governance, Data Quality, Business Intelligence, Hierarchy Management, Matrix Collaboration, Negotiation, Executive Briefing, Process Improvement
9/2001 – 12/2009    Sales Incentive Consultant, Data Steward, Lilly USA            Eli Lilly and Company                      Led MDM improvement and data quality projects. Managed the work of project participants, including outside consultants and other department staff ($1M budget). Created and administered customer master data management program in GxP environment. Defined and managed data architecture for B2B sales incentives, business reporting, Siebel CRM. Championed integration of MDM and data governance principles into business processes.  ·          Successfully led and implemented three annual territory sizing, territory alignment, and sales incentive design projects to align sales incentives with affiliate sales and marketing objectives, driving over $20 Billion in sales and resulting in 100+% overall national quota attainment for three consecutive years. ·          Defined and implemented US customer master data management (MDM) process. Built and led customer and pricing data steward teams. ·          Led SAP customer data conversion team for Lilly USA SAP implementation. Built data cleansing team of SMEs from impacted areas, defined cleansing methodology and metrics. ·          Led the architecture, design, build, implementation and training for Javelin sales incentive and compensation system for Lilly USA’s 150 sales executives responsible for over $8 billion in annual revenue. Worked with C-level executives to generate buy-in and define solution requirements. ·          Led development and implementation of Medicaid neuroscience sales and formulary access incentives and sales performance reporting tool for $200M government sales division. Worked with national B2B sales directors to define solution requirements. ·          Led development and implementation of Oncology sales and formulary access reporting tool. Worked with national B2B sales directors to define solution requirements. ·          Led broad cross functional team in HIPAA Privacy and GxP compliance audit and remediation action for external consumer call center vendor. Worked with Lilly and vendor senior management to define and implement solution at vendor’s site. ·          Developed and implemented VA Analyzer business intelligence platform to identify and target VA neuroscience sales opportunities. Worked with national B2B sales directors to define solution requirements. ·          Led development and implementation of The Validator B2B national account validation platform. Worked with national B2B sales directors to define requirements. ·          Designed, developed and implemented Overlord SAP MDM management tool. ·          Designed, developed and implemented STARBase knowledge management system to share key learnings and best practices between Marketing Account Coordinators ·          Member of CRD MDM team that designed and implemented solution to enable 4000+ member sales force to manage territory alignment of over 300,000 US health care professionals. ·          Managed relationships with third party data vendors. Evaluated, selected, and integrated third party data products into sales performance systems. Established data standards and created ETL tools. Developed and delivered training to end users. ·          Managed subscriptions to customer Subscription Area Database to ensure appropriate data usage by downstream systems. ·          Resolved interdepartmental data conflicts, optimized business processes and drove adherence to data stewardship SOP. ·          Member of CMX (Siperian) evaluation and implementation team. ·          Led DQ assessments to proactively identify and mitigate potential FDA compliance issues. ·          Received President’s Award for SAP Implementation Excellence (Lilly’s highest award). Skill set: SAP, Data Governance, Data Quality, System Architect, Business Intelligence, People Management, Matrix Collaboration, win-win Negotiation, Teaching, Consulting, Executive Briefing, Six Sigma DMAIC, Process Improvement, Root Cause Analysis
8/2000 - 4/2001 Sr. Marketing Data Consultant Dell Computer Round Rock/TX Developed and maintained market outlook for B2B sales. Identified promotion response, and customer lifetime value. Research and present competitive analysis on strategic competitors. Performed sales forecasting, market segmentation, price banding, customer profiling, market share and ROI analysis. ·          Resolved bottlenecks and inefficiencies in online order data stream, delivering the following results in just 8 weeks: Order cycle time down 80%, online order errors down 25%, order success rate up 12%. ·          Led development team in designing data model for Brio data warehouse. ·          Performed in-depth competitive analysis to forecast key competitors' pricing power. Identified long-term impact of dollars-off promotions on customer lifetime value. Researched, analyzed, and communicated key market trends, technological shifts, and competitor actions.       Skill set: Data modeling, Business Intelligence, Executive Briefing, DMAIC, Process Improvement, Root Cause Analysis
5/2000 - 8/2000 Database Consultant THQ, Inc Culver City, CA Designed, developed and implemented MS Access based project management software Skill set: Data modeling, SDLC 6/1999 - 8/1999 Business Process Project Manager (Intern) Compaq Computer Denver/CO Developed automated ETL tool to cleanse, map fields and consolidate disparate regional sales forecasts into a national forecast. ·          Resolved bottlenecks and inefficiencies within the sales data stream and automated data conversion processes to achieve 50% productivity increase. Skill set: Data modeling, Process Improvement, Root Cause Analysis
1992 - 1998 Managing Partner Anderson, Brooks & Associates San Francisco, CA Created, financed and implemented business plan to create support service network targeted to corporate law firms and government agencies. Developed strategic partnerships and vendor relationships to create one of California’s largest attorney support networks. ·          Developed strategic partnerships. Initiated and implemented joint promotional campaigns with industry partners. ·          Recruited, trained and managed 10 employees. ·          Successfully negotiated long-term contracts with customers, vendors, and government agencies. ·          Developed and implemented order tracking and business process automation software Skill set: General Business Management, Sales, Entrepreneurship, Negotiation

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