System Support Specialist Resume Format in Word Free Download -->

System Support Specialist Resume Format in Word Free Download

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Will Smith
55 Smyrna Road                                    Conyers, Georgia 30001                               Phone: 404-514-1234
Email: willsmith@gmail.com                    
System Support Specialist
Implementation of computer systems, ensuring that all operational systems and networks are working properly and accessible to authorized personnel. Providing expertise in installation, maintenance and repairs of equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction. Able to diagnose and trouble shoot problems to maintain productivity of information system. Setting up servers, computers and peripherals, enterprise level servers, networks and software, medium/high complexity networking/communications equipment, network and systems management/protocol. 


ADMINISTRATION IN WINDOWS SERVER 2008

§  Installing, configuring and administering WINDOWS SERVER 2008 enterprise server. Creating User Accounts, configuring user profile, creating local and global groups, active directory, managing accounts and domain controller.
§  Sharing folders, Planning and Assigning NTFS permissions
§  Data backup using BACKUP devices and software
§  Networking using TCP/IP and related services like DHCP,DNS,WINS,RAS (Remote Access Services)
§  Implementing WIN 2008 Server for File server, Print server, Terminal server, DHCP server, DNS server.
       
TECHNICHAL SKILLS AND CERTIFICATIONS

New Horizons Computer Learning Center, Atlanta, GA                              February 2010 – October 2011
MCITP – expected certification January 2012
MCTS Active Directory Certification – October 2011
MCTS Network Infrastructure Certification – August 2011
CCNA Certification – March 2011
CCENT Certification – September 2010
Network + Certification – July 2010
A + Certification – July 2010
IT & Networking Certified:  A+, NET+, CCENT, CCNA, and MCTS (pending MCITP)

GA Work Ready Gold Certificate #TZ9FQNR3153B      


 

Professional Experience


Section Leader
Komatsu Forklift Company, Covington, GA                                                    November 2005 – December 2008
  • Set up and ran Mazak FH-6899 horizontal CNC machine producing axles for forklifts
  • Met all production levels and specifications, implemented self initiated improvements
  • Trained new employees on the use and programming of Mazak and Mazatrol machines

CNC Glass Milling & Computer Drill Operator
SOVIS North America-Saint Gobain Glass Solutions, Madison, GA                      June 2003 – November 2005         
  • Programmed computer glass edging machine using CAD and CAM created programs
  • Produced product within 1-1.5 mm tolerance
  • Insured all safety protocols were followed

CNC Metal Saw Operator                                                
AMI Metals (Aerospace Material Specialist), Forest Park, GA                            March 2003 – June 2003
  • Cut and processed aluminum parts for Lockheed, Boeing, and GKN
  • Used forklift to place and remove materials from cutting machines
  • Inspected cut product assuring quality standards were met

Store Manager
Shoe Show, Covington, GA                                                                                       August 2002 – Jan. 2003              
  • Managed staff of four to include scheduling
  • Ordered stock to insure retail goals were met

Sporting Goods/Electronics/Hardware Department Manager

Wal-Mart Super Center, Conyers, GA                                                                   July 1996 – August 2002

  • Managed staff of nine to include scheduling
  • Used hand held computer (Telxon) to order stock and make price changes
  • Monthly gun inventory
  • Issued hunting and fishing licenses

“A” Class Operator
Sossner Tap & Tool (OSG Tap & Die), Brunswick, GA                                         May 1984 – May 1996
  • Set up and run manual, CNC and Robot milling machines
  • Organized pending orders for entire department
  • Insured product met blue print specifications



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