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Kaylie Aljets
309 Hillside Dr,
Bethalto, IL 62001
Email: kaylie@yahoo.com Phone: 618-670-9876
Career Objective
I am an experienced customer
service professional that has developed a vast skill set through experience in
a variety of business roles. I have a
history of increasing efficiency and profits by using innovative solutions to
improve processes, procedures, and systems.
I am looking for a career position that will allow me to utilize those
skills while offering me the opportunity to acquire new ones.
Experience
Central
Parking Systems Lambert
International Airport St. Louis, MO
Maintenance
Supervisor / Office Manager 1997 to present
·
Designed and implemented a daily,
weekly, and monthly service and preventative maintenance schedule that would more
efficiently control maintenance of vehicles, parts inventory, and expenses
·
Directly supervised as many as eight
employees
·
Created and maintained a network of
business relationships with repair shops, parts and fuel suppliers, vehicle
dealerships, and auto body shops
- Assisted representatives from
Laclede Gas and City Airport Management in creating and executing a
marketing plan for the "Go Green" environmental incentive
MCDA Cheer and
Dance Championships Bethalto,
IL
Senior Event
Coordinator 2007
to present
- Scheduled and planned all aspects
of cheerleading competition events including logistics, insurance
compliance, travel, staffing, ticket sales, marketing, and cash
reconciliation
- Reviewed scoring procedures and
implemented a more efficient system resulting in a 15% increase in team
retention
- Assisted in the implementation of a
new marketing plan that increased event registration by 250% over three
years
- Hired local staffing and started an
internship program that reduced staffing costs by 40%
- Built a network of host hotels that
reduced operating budget by 30%
Midwest Splicing
and Activation Wentzville,
MO
Bookkeeper / Office Manager 2003 to 2010
- Prepared invoices to AT&T to insure proper job
coding and compliance with contract pricing
- Maintained a network of subcontractors and managed
all subcontractor scheduling and payments
- Served as liason to project regional managers,
warehouse supervisors, and subcontractors
- Performed price comparisons and secured affordable
insurance for project jobs
Oz Nightclub
Sauget,
IL
Bartender 2007 to present
- Offered excellent customer service
while preparing cocktails and serving drinks
- Maintained the lowest pour cost
percentage of entire staff for 19 consecutive months
- Accurately
managed cash and credit transactions during peak hours where we regularly
hosted as many as 500 to 750 customers
Qualifications
- Advanced proficiency in Microsoft
Office Suite
- Office, inventory, and records
management
- Meeting and event planning and
execution
- Spreadsheet and database creation
and management
- Team building, employee development
and supervision
- Bookkeeping and cash management
References and salary history available upon
request
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