Loan Document Specialist Sample Resume Format in Word Free Download -->

Loan Document Specialist Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Dana Stills
309 S Grandview Ave                                                                                                                                              dana@gmail.com
Sioux Falls, SD 57001
(605) 212-9876
Personal Profile
¨  Recent graduate from Dakota State University, seeking a position in the computer, technology and information systems industries to better utilize my skills and training.
¨  Employed with Wells Fargo EFS for over 4 years, specializing in Student Lending, with knowledge in both federal student loans and Wells Fargo’s private student loan product line.
¨  System testing projects within the Student Lending Division
Education
Dakota State University – Madison, SD
BS Computer Information Systems emphasis on Web Development                                         Jan 2004 - May 2010
Professional Experience
Wells Fargo EFS                                                                                                                                                       Oct 2006 – Current
               Outbound Sales Specialist 2 – Student Loan Retention Sales                                    January 2011 -  Current
o   Processed Documentation related to Private Student loan Consolidations
o   Took inbound calls from customers and branch representatives answering anything from questions to escalations, taking applications over the phones for consolidations
o   Performed Outbound Dialing for all types of student loan products
o   Referred other products or services to customers on inbound and outbound pipelines.

               Loan Document Specialist 3 - Private Fulfillment                                                           June 2010-january 2011
o   Responsibilities included processing Documentation received by mail and fax from customers seeking to complete applications for private student loans while also working in a call center atmosphere answering calls from both customers and sales team staff.
o   Participated in various forms of systems testing (end user, post implementation, regression, BCP)
o   Currently working on a project reviewing daily operations and website design to increase efficiency from start to finish resulting in more applications being fulfilled in a cost effective manner.
               Operations Processor 2 - Federal Processing                                                             Apr 2008 – June 2010
o   Responsibilities included processing documentation received by mail and fax from customers seeking to complete applications for Federal student loans while also taking calls from sales team staff to resolve issues and escalations.
o   Assisted with training new team members and helping current team members with questions and procedural issues.
o   Worked with select group of team members chosen to document and test a large overhaul of the primary software used in numerous departments within the company. Such work included Diagnostics, critical thinking, thorough documentation skills, and communication with numerous levels of management as well as laterally with team members in other departments.
o   Assisted with the closing operations of this department to be in compliance with recent legislation

               Operations Processor 1 - Federal Consolidations                                                     Jan 2007-Apr 2008
o   Responsibilities included processing Documentation received by mail and fax from customers seeking to complete applications for federal student loan consolidations. This was purely a processing job
o   Assisted team members on a lower level supplemental process that allowed fulfilled consolidations to be altered after disbursement
               Operations Processor 2 – Private processing                                                              Oct 2006-Jan 2007
o   Responsibilities included processing Documentation received by mail and fax from customers seeking to complete applications for private student loans
               Operations Clerk 1 – Federal Consolidations (Temp)                                             Oct 2006-Oct 2006
o   Responsibilities included processing Documentation received by mail and fax from customers seeking to complete applications for Federal Consolidations
IT Skill sets

Programming languages
Visual Studio.NET, C++
Web Design Languages
HTML, Javascript, ASP.NET, Word Press
Database Languages
PL/SQL, Oracle 10g, Access
Organizational software
Microsoft Office 2007 with proficiency in excel and word, Adobe Photoshop CS2,
Other proficiencies
Studied basic PC maintenance, troubleshooting, and repair (A+). Also studied the Cisco Certified Networking Administration program (CCNA).




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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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