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JOY PASCHAL
309
Alum Rock Avenue
San
Jose, California 95001
919.267.9876
Mobile
joy@yahoo.com
Skills
·Meticulous attention to detail
·Excellent interpersonal and
conflict resolutions skills
·Expert with Industrial Hygiene and Safety monitoring equipment
·Emergency Response Team instructor/member
·Proficient in Microsoft operating systems and software
·Life and Health Insurance
Agent- Licensed in CA
0E36582
·California Notary Public- Commission Number
1893343
·Volunteer music instructor
Education
·
State
of California Licensed Life and Health Agent
- CA license number 0E36582
·
State
of California - Notary Public – Commission Number 1893343
·
Foothill
College, Los Altos, CA - New Media/ Entertainment Law
·
Sawyer
School of Business, San Jose, CA - Computer Science/Networking
·
United
States Marine Corps - Traffic Management Specialist
·
Independence
High School, San Jose, CA - General Studies
Work Experience
Life Insurance
Consultant
11/2009 – Current
Insurance Consultive
Group, Santa Clara, CA
- Advise
and conduct needs assessments to potential clients
- Work
with the top 25 insurance carriers, in the capacity of a broker.
- Prepare
insurance applications and related documentation for deceased clients.
- Maintain
excellent customer service at all times.
Senior Life Agent
8/2005 – 10/2009
Intelliquote Insurance Services, El Dorado
Hills, CA
·
Contacted
prospective customers based on information from Internet websites and other
related sources.
·
Discussed
and evaluate customers' needs in a high volume call center environment.
·
Sales
data entry of new and current customers into database.
·
Developed
rapid rapport with prospective customers. Conduct excellent customer service.
·
Investigated,
anticipate and resolve customer problems.
·
Used
effective verbal and written communication to customers.
Probate Clerk
4/2005 - 8/2005
(contract)
Chickasaw Nation
Industries, Sacramento, CA
·
Responsible
for the document preparation for probate cases of deceased California Indians.
·
Interpreted
the decision of the Administrative Law Judge, and prepare required
documentation to close decedent accounts.
·
Researched
and locate determining heirs by contacting tribal offices, relatives, state and
federal institutions.
·
Prepared
documentation to request opening accounts for disbursement of funds to determined
heirs.
Life Agent
10/2004 - 4/2005
AFLAC, Sacramento, CA
·
Consulted
and educated clients and prospective clients of sensible employee enhancement
insurance products.
·
Conducted
one-on-one and group informational meetings.
·
Serviced
existing and new payroll accounts.
Industrial Hygiene
Specialist
Network Systems
Coordinator
8/1987 - 2/2004
Advanced Micro Devices, Sunnyvale, CA
·
Conducted
air and noise sampling of suspect work areas.
·
Managed
toxic gases calibration program for all California site industrial hygiene and
safety equipment. Responsible for maintaining, scheduling, coordinating, and
distributing in excess of 10,000 Material Safety Data Sheets to on-site
laboratories and other chemical use areas.
·
Fire
Safety Instructor /Emergency Response Team instructor. Gave instruction on
proper usage, and correct extinguisher to use for fires. Practical application,
of starting controlled fire at site and advised how to extinguish.
·
General
troubleshooting and routine maintenance.
·
Conducted
training to Emergency Response Team members in the correct selection, usage,
and maintenance of Industrial Hygiene technical equipment with an emphasis on
fire extinguishers.
·
Co-managed
Asbestos and Lead surveys relative to Industrial Hygiene sampling procedures
and analytical methods.
·
Managed
and installed all hardware and software for 31 end users
Awards /
Additional Info
·
Recipient
of Intelliquote Insurance Services 2006 annual sales award and Q2/2009
Outstanding Performance award.
·
Recipient of
Advanced Micro Device’s Vice - President Spotlight Award. I led a team in the consolidation of two
shipping and receiving areas, without any lost production.
·
Co-designer and project leader of Taylor- Dunn
Corporation’s first street- legal electric vehicle. The ELECTRUCK is currently
being used by City of Palo Alto Police Department and Lockheed Martin’s
Sunnyvale campus.
·
Volunteer
youth music teacher for churches in San Jose, CA
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