Leasing Specialist Sample Resume Format in Word Free Download

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Sarah Osborne

309 Benton Boulevard #415
Pooler, Georgia 31001
Phone (912) 373-1230
E-mail sarah.osborne@gmail.com

Professional Objective:
I am looking for a reliable and dynamic position serving within an organization where I can apply my educational background in health sciences and my professional expertise in administration and customer relations. I can be an asset to your company by contributing and utilizing my exceptional administrative and customer service skills along with 5 years of extensive experience.

Education:
Armstrong Atlantic State University
Savannah, GA 31419
B.S. Liberal Studies, Minor in Health Sciences

Savannah State University
Savannah, GA 31406
Attended January 2005-May 2008
Major: Biology

Herschel V. Jenkins High School
1800 East DeRenne Avenue Savannah, GA 31406
Date of graduation June 2005 *Honor Graduate

Work Experience:

 August 2011-Present

Colonial Properties Trust

Savannah, GA

Leasing Specialist

-Leasing apartment homes according to Federal Fair Housing standards

-Responding to telephone and e-mail inquiries

-Scheduling appointments

-Greeting prospects and residents

-Completing guest cards

-Showing apartments and amenity areas to all prospects

-Inputting work orders

-Helping current residents with residential concerns

-Closing the sale and completing all required lease paperwork for lease file

-Providing excellent organizational and customer service skills

-Demonstrating the ability to successfully work with people and demonstrating aptitude for sales and customer service

-Playing an integral role in resident retention through participation in resident activities, renewal preparation and follow-up and resident needs assessments

-Working cooperatively with maintenance, property management, and executive staff to reach and maintain set goals and company standards

May 2010-June 2011

Chatham County Department of Family and Children Services

Savannah, GA

Family Assistance Specialist (ARRA Initiative)

-Assisting needy families with applying for federal benefits

-Interviewing and investigates up to 350 applicants and recipients monthly to determine eligibility for use of social programs and agency resources

-Processing applications and recertification for eligibility of social benefits

-Case management

-Providing contacts and resources to needy families that are unavailable to them

-Meeting Standard of Promptness when handling client’s eligibility

July 2009-April 2010

The Westin Savannah Harbor Golf Resort and Spa

Savannah, GA

Front Desk Agent

-Greeted and welcomed guests upon arrival

-Provided excellent customer service and resolved compliance issues

-Collaborated efforts with sales executives for large events and VIP guests

-Registered guests into the computer, verifying reservation, address, and credit information

-Promoted the Starwood Preferred Guest Program and provided recognition and benefits to all present members

-Accepted payment for guests' accounts both at the time of registration and at checkout

-Maintained a house bank and made deposits and accurate report of receipts daily

-Cashed checks and exchanged currency for guest

-Assisted concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions

-Booked reservations for those guests who approached the Front Desk and called in

December 2008-May 2009
Air Tran Airways
Savannah, GA
Reservations Agent
-Assisted passengers with travel preparations
-Commuted travel guidelines and information to travelers/passengers
-Provided excellent customer service to customers/passengers
-Made reservations/edited reservations under FAA regulations

December 2007-November 2008
PillowsandThrows.com
Savannah, GA
Customer Service Representative
-Answered phones
-Placed orders with customers over the phone
-Online account management
-Warehouse work (pulled and packaged orders)
-Contacted vendors and manufacturers
-Handled customer compliance
-Online store management

March 2007-December 2007
Snelling Staffing Agency
Savannah, GA
Receptionist/Secretary
-Temp to Hire positions surrounding clerical and administrative work

March 2006-December 2006
Memorial Health Systems
Savannah, GA
Library Assistant
-Customer Service
-Clerical work
-Medical Research

September 2004-January 2006
Underground Station

Savannah, GA
Sales Associate
-Organized Stock and Displays
-Assisted Customers with Apparel Purchases
-Cashiered
-Answered Telephones

References:
Available upon request

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