Lead Support Technician Sample Resume Format in Word Free Download -->

Lead Support Technician Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Bella Sammons
309 Fox Rest Drive
Brecksville, OH 44001
Phone: 216-548-1230
E-mail: bella.sammons@gmail.com



Education
University of Akron
·        Bachelor’s degree in computer information systems
·        Completed Cisco CCNA / CCNP Academy courses

Certifications
·        MCTS, Configuring Windows Vista

Qualifications
·        Strong background in customer service
·        Strong background in Cisco networking and remote user software
·        Proficient with networking equipment: routers, switches, and firewalls

Work Experience

Lead Support Technician                                                           1/2009 to Present
Sammons Technical Consulting
·        Installed, configured, and performed  troubleshooting activities with clients on Windows XP, Windows 7, and Mac OS
·        Removed viruses, malware, spyware, etc. Performed backups and restores when necessary
·        Installed and configured various hardware and networking equipment including desktops, laptops, SANs, and wireless printers.
·        Advised, purchased, and built new desktop computers for small business and home clients

Produce Clerk                                                                        3/2003 to Present
Heinen’s Supermarket
·        Provides world-class customer service
·        Communicates with customers and resolves issues
·        Completes special orders for customers

Network Support Internship                                                       5/2011-8/2011
Financial Network
·        Configured and added new users to the windows domain network
·        Resolved network connectivity issues with the wireless network and installed new access points to achieve greater reliability


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