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Derry , New Hampshire 03001
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Farah Farris
MCSE, CCNA, CCDA, A+, Network+, Security+,
CCA
309 Walnut Hill Road
(603) 490-987+6
E-mail: farah.farris@comcast.net
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE)
ITIL v3 Certified
Cisco Certified Network Associate (CCNA)
Cisco Certified Design Associate (CCDA)
Cisco IP Telephony Design Specialist
Cisco Unified Communications Design Specialist
Citrix Certified Administrator Password Manager 4
Citrix Certified Administrator Access Gateway 4
Citrix Certified Administrator Presentation Server 4
Network+ Certified Technician (NETWORK+)
A+ Certified Field Service Technician (A+)
Security+ Certified Technician (SECURITY+)
Dell, Hewlett Packard and IBM Systems, Printers and Peripherals
American MENSA Active Member
EMPLOYMENT HISTORY
2010-Present
Granite State Management & Resources
Network/Systems Engineer
Responsible
for maintaining and updating a 45 server network with multiple virtual systems (VMWare
4.1) along with a team of two other engineers. Assigned projects to configure
the network hardware and software to be NIST compliant, including implementing
Windows System Center, Trigeo, SSL VPN via Cisco 5520’s, RSA tokens, and other
security and monitoring systems. Assign Track-It tickets to resolve network and
systems issues. Implemented an MPLS connection to NelNet consisting of 8 bonded
T1’s for hosted solution, as well as an RSA soft and hard token system with AAA
authentication. Track project statuses and details using Jira and Confluence.
2007-2009 New England Carpenters Benefit Funds
Network Engineer
Responsible
for all standard network administrative duties, managing implementation of a
multi-tiered web-based application, managing and assignment of personnel to
projects and priorities in a Windows Server 2003/2008 environment with Windows
XP/Vista clients. Installed and maintained a Dell PowerConnect 6248 switched
network with two Cisco ASA 5510’s with CSC’s in active/active mode, along with
two Cisco 2800 routers for network segmentation. Installed a clustered Oracle
environment with redundant Coyote E350SL load balancers and an EMC CX300 NAS
backend. Formulated and implemented policy/procedure regulations to comply with
HIPAA/SOX code. Instructed users in proper usage of various applications.
2004-2007 Red River Computer Company
IT
Manager/Systems Administrator
Managed team of 6 technicians, including task assignment and
performance reviews. Performed all standard administration, engineer and Help
Desk duties. Implemented Citrix and VoIP solutions over an MPLS WAN environment.
Planned and implemented complete server, antivirus and Exchange software
upgrade from Server 2000/Exchange 5.5 to Server 2003/Exchange 2003/Symantec, as
well as configuring and implementing two Cisco ASA 5520’s with IDS’s in
active/passive mode and converting the core switching to EtherChanneled Cisco
3560G’s.
1999-2004 Planning
Systems, Inc. – Portsmouth ,
NH
Systems Administrator/Telecommunications
Analyst
Worked extensively at the Portsmouth Naval Shipyard to facilitate
the development of a
multi-tier, web-based maintenance application. Planned and implemented a company
wide O/S upgrade from NT 4 to Windows 2000 on 100+ workstations and
servers, and
constructed several high-end database servers in a Citrix farm
configuration using SQL
database servers for both PSI and customers as well as assisting
developers with software
connectivity issues. Provided onsite and help desk support for end
users. Managed action
teams of 3-10 personnel.
1994-1999 Computer City –
Nashua , NH
Network Manager
Managed 8-10 Repair Shop and Upgrade Counter personnel or a retail
chain. Responsible
for the installation, maintenance and administration of a 400+ node
multi-server environment,
including NT, Novell, Win 3.1/DOS, Win95, and Mac machines. Key
interface for all network
issues and frequently dealt with customers about various computing
issues. Provided onsite
training, installation and troubleshooting of PC’s and networks. Assisted
salespeople with
customer questions.
EDUCATION
Northern Essex College – Computer Sciences
Currently studying for CISSP certification
United States Marine Corps, 29 Palms,
California 1985-1988 COMBINED ARMS
EXERCISE CONTROLLER
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