Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Celia Kissler
309 Tulip Falls Dr
Henderson, NV 89001
(702) 748-1230
celia@studiok-2000.com
_____________________________________________________________________________________
Objective
I want to bring my 6+
years of Technical Support/Help Desk Experience to customers and clients who
need top quality assistance from a knowledgeable and experienced person.
Proficiencies
Implementation and Administration:
Active Directory/LDAP
VPN/VLAN
Windows NT/Server 2003/Server 2008(R2)
Windows 2000/Vista/W7
Microsoft Exchange Server 2003/2010
Microsoft Office Suite
Microsoft Licensing via VLSC
Microsoft Live 365
Google Docs Integration
Configuration and Administration:
FTP/NAS/SANS Back-Up and Imaging
FreeNAS/FreeBSD
802.11A/B/G/N (Radius/WPA2 Enterprise/TKIP)
CDMA2000/WCDMA/GSM/HSPA+/WI-MAX
CIFS/SMB/NFS
VNC/RDP Based Clients
Terminal Service Clients
Mobile Data, Configuration and Admin:
Windows Phone 7/6.5/6.1/
BlackBerry(BES and BIS Admin)
Android 2.0/2.1/2.2/2.3 and Honeycomb
Apple iOS 4.2+
Hardware Configurations and Repair:
IBM/DELL/HP/APPLE/MSI/ASUS Desktops and Laptops
HP/LEXMARK/XEROX/BROTHER/CANNON InkJet and Laser Printers.
CISCO/LINKSYS/DLINK Routers and Hubs
CAT 5/6 Installations
Employment History
May 2011-December 2011
Trinovik LLC
IT Consultation and
Repairs
Repair client machines
and troubleshoot network related issues either remotely or on site.
Recommend security
measures and implement them.
Sprint
Tier 2 Business
Technical Support
Troubleshoot and repair
network related issues for Business and corporate including:
3G/4G performance,
AD/LDAP Exchange Related issues, 3G/4G Data Modem PC configuration.
VPN configurations.
Reporting and tracking/trending
issues related to network congestion (NOC related)
Perform swaps,
flip-flops and activations for end user clients.
Companies worked with:
Boeing, Target and IBM.
October 2009 – June 2010
Edulog (Education
Logistics)
FleetPro Software Implementation
Implementation,
Installation and Administration of FleetPro on various school district
computers and servers.
Installations performed
via Remote or On-site to Servers.
On-site or Telepresence
training with school district personnel and server admins.
September 2007-September
2009
Sprint
Tier 2 Business
Technical Support
Troubleshoot and repair
network related issues for Business and corporate including:
3G/4G performance,
AD/LDAP Exchange Related issues, 3G/4G Data Modem PC configuration.
VPN configurations.
Reporting and
tracking/trending issues related to network congestion (NOC related)
Perform swaps,
flip-flops and activations for end user clients.
Companies worked with:
Boeing, Target and IBM.
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