Internet Specialist Sample Resume Format in Word Free Download -->

Internet Specialist Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Teresa Lowe
309 Skyview Drive Apt E, Birmingham, AL 35001
(205) 281.1230  teresa@hotmail.com
 


CREDENTIALS                                                                                                                               
           
Networking
  • IP Addressing
  • Subnet Masking
  • TCP/IP Protocols
  • LAN/WAN
  • Ethernet Technology
  • Router configuration: Cisco and Linksys
Security
  • Firewalls
  • Norton Anti-Virus
  • McAfee
  • Spyware
  • VPN’s
  • Spam and Virus  removal
Software
  • Microsoft Word, PowerPoint, Excel, Access, Outlook
Hardware
  • Laptops
  • Dell, Apple, Hewlett Packard, Toshiba, Sony                              
  • Install, configure and troubleshoot workstations
  • DSL Modems
  • Routers
  • Wireless Cards
  • USB Adapters
Operating Systems
  • Macintosh OS X
  • Windows XP/Vista/7/Server 2003/Server 2008
Customer Service
  • 11 years Call Center experience
  • Strong problem solving skills
  • Good written and communication skills

EDUCATION
ITT Technical Institute                                    Bessemer, ALGraduated: September 2011
Associates Degree in Information Technology-Computer Network Systems

WORK EXPERIENCE
Office Depot (Technology Department)
Part-time Technical Support Assistant/Retail December 2011-Present
·        Basic installation of computer programs and devices
·        Troubleshooting for current and new customers
·        General sales of HP, Dell, and Toshiba products

Allstate Insurance                                                                                              September 2004-Present
Claims Specialist
  • Process insurance claims and insurance inquiries for customers
  • Resolve issues
  • Handles customer needs using a sophisticated computer system
  • Interact with other areas of Allstate

Charter Communications                                                               September 2003-September 2004
Cable Service Technician
  • Offered cable support to customers via telephone
  • Troubleshoot cable internet for customers
  • Provided sales support and billing inquiries



Teresa Lowe
309 Skyview Drive Apt E, Birmingham, AL 35001
(205) 281.9876  teresa@hotmail.com




Teletech Inc.                                                                                                        June 1999-December 2002
Internet Specialist
  • Provided internet support to customers via telephone
  • Started as a Tier 1 Technician and was promoted to Tier 3 Technician
  • Assisted with other computer related issues
  • Handled hardware problems
  • Worked with Networking and Internet Protocol Suite (TCP/IP)
  • Provided service for MS Windows and MAC OS users



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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