Information Operations Technician Sample Resume Format in Word Free Download -->

Information Operations Technician Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Joy  Miller
309 Winona St SW Lakewood, WA 98498-9876
206.653.1230
Joy.Miller@gmail.com

SUMMARY OF QUALIFICATIONS
  • 11 years of progressive experience in the Information Technology field for the United States Air Force.
  • Strong analytical, troubleshooting and technical acumen, exceptional customer service skills, diverse IT knowledge. 3 years in supervisory positions, high professional standards.
  • Expertise with ActiveRoles Server (Active Directory), Microsoft Exchange Server 2003, Remedy Action Request System, BlackBerry Enterprise Server and Manager, Cisco Virtual Private Network, Microsoft Office Suite, CommVault QiNetix Storage Area Network software, DHCP, Domain Controllers, SolarWinds Orion, Norton AntiVirus, Defense Messaging System (DMS), and Theater Battle Management Core System (TBMCS), Socket GXP, and FalconView on classified and unclassified (NIPR/SIPR) networks.

PROFESSIONAL EXPERIENCE
Information Operations Technician
194th Intelligence Squadron, Washington Air National Guard, Camp Murray, 2008 - Present
  • Installed, configured, and maintained the Solaris X based Image Product Library SUN server and RAID as well as the Windows 2003 server based Global Product Library.
  • Installed and maintained multiple support applications to include Socket GXP, FalconView (PFPS), and SAMBA on workstations and servers enabling imagery analysts to complete mission requirements.
  • Acted as the sole computer and network support administrator for 23 users on classified and unclassified networks.

Network Administrator
United States Air Force, Republic of Korea/Italy/Nevada, 2000 - 2008
  • Provided hardware and software support for $55 million LAN to include 93 servers.
  • Supported 13,000 permanent users and 489,000 temporary personnel annually.
  • Identified, diagnosed, troubleshot, and resolved all hardware and software problems relating to computer networks and services.
  • Fielded and tracked over 5,000 trouble tickets annually and coordinated maintenance responses and follow-up actions.
  • Rebuilt Exchange server restoring 100% mailbox access and secured classified message traffic.
  • Rapidly built, installed and maintained network comprising of 30+ workstations for no-notice tasking.
  • Team lead on network upgrade that ended the need for a 24/7 shop saving 6,000 man-hours yearly.
  • Created step-by-step DMS installation guide reducing install time from 6 to 2.5 hours.
  • Configured web mail access to deployed members in Bulgaria enhancing the ability to schedule VIP flights.
  • Established temporary network access to visiting members allowing the unit to deploy 2 days ahead of schedule.

EDUCATION
Associate in Business
Pierce College, Lakewood, WA Winter 2011

Associate in Information Systems Technology
Community College of the Air Force, AL 2008

PROFESSIONAL DEVELOPMENT
  • CompTIA Security+ Course, 2010
  • System Administrator Course for Sun Solaris X, 2008
  • Defense Message System (DMS) System Administrator Course, 2004
  • Windows Server/Exchange Administration, 2003


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