Healthcare Information Technology Sample Resume Format in Word Free Download -->

Healthcare Information Technology Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
309 Clocks Boulevard     Massapequa, NY 11758-7705
(516) 850-9876                                                                                                                           lilla@aol.com
INFORMATION TECHNOLOGY SPECIALIST

Objective: Healthcare Information Technology Position
Technical Experience:  Wiindows NT, 2000, 2003 and 2008 and Netware 3.12-6, Avaya VOIP, Blackberry Server, Exchange Server 2003 and 2007, GroupWise 5.5, Sonicwall devices, Multitech Routefinders
Hardware: IBM Compatibles running DOS through Windows 7 and Apple Macintosh, Dell and HP servers
Databases: NYS HIV/AIDS Uniform Reporting System(URS) and the AIDS Institute Reporting System (AIRS)
Programming Languages:   DBASE III+, CLIPPER, Microsoft:  DOS, Assembler, FoxPro 2.0/2.5/2.6, Visual FoxPro 3.0-9.0, SQL Server 2000 and 2005, MS Access97-2007;  MS Office Excel, Word, OneNote, Outlook, Powerpoint, Project, Visio; XML, utilities

CORE COMPETENCIES:  Performance Optimization • Process Improvement • Change Management • IT Strategy • Compliance•LAN/WAN Installation • Training • Hardware • Software • Peripherals • Configuration Management•System and Network Operations  • Strategic Planning • Data Security•Project Management •Team Development •Technology Assessment

PROFESSIONAL EXPERIENCE
Healthcare IT Intern in Network Operations Department
North Shore University Hospital-Long Island Jewish                                  Westbury, NY                          2011-2011
  • Monitor all UPS devices
  • Learning Cisco CCNA and network troubleshooting methodology
Part-Time Resident Technician      Staples                                       Howard Beach, NY                  2010-2011
  • Diagnose, repair and recommend improvements to customer computer equipment under ITIL
  • Technical equipment and software sales
Senior Network Specialist at a Computer and Network Outsourcing Company
On Site, Inc                                                                                         Elmont, NY                                 2010-2010
  • Recommended technology solutions
·                                     Installed and supported client Windows 2000/2003/2008 servers with associated backup options.
·                                     Supported and maintained client computers and communicated status to improve customer satisfaction
·                                     Supported Sonicwall devices
Information Technology Department   Housing Works Inc.             Brooklyn, NY                             2008-2010       
  • Managed a wide area network (WAN) that had 22 sites in New York City
  • Managed IT staff of 7 including network, telecommunications and database support personnel.
  • Installed and maintained Windows 2000, 2003 and 2008 servers to include a Blackberry Enterprise server and a SQL Server 2008.  The Windows 2008 server used HYPER-V to host two 2008 servers.
  • Supported a Avaya VOIP telephone system deployment to all locations
  • Managed project to successfully change all ISP numbers in the entire WAN. This required having T1s and Adtran routers installed and setting up Multitech Routefinders at each location.
  • Took the lead in managing all customer service satisfaction and job status inquires
  • Reccommended technology options to our customers to meet their needs and stay within the budget
  • Acted as the lead in assuring operational services levels met or exceeded customer expectations
·         Reorganized the IT department.
·         Managed vendor accounts and contracts
  • Supported the AIDS Institute Reporting System written in Visual FoxPro 9 to meet CDC, HRSA, New York City and State HIV/AIDS reporting requirements
  • Supervised the IT department budget continually assessing staff hours and business needs at a non-profit with a limited budget.
  • Responsible for the implementation of a help desk system to perform day-to-day monitoring  to ensure quality of service to meet/exceed SLA and ensure proper handling of all issues according to procedures, supporting colleagues in handling incidents and/or escalating issues appropriately to vendors.
Information Technology Department  Data Link/Public Health Solutions              New York, NY       1998-2008
  • Provided technical support for staff and 183 providers using the FoxPro 2.6 Uniform Reporting System (URS) and the Visual FoxPro 9 AIRS system for HIV/AIDS service reporting in New York City. 
  • Provided direct customer technical support and documented interactions in a technical support database.
Made system enhancement recommendations based on this information as I worked with customers and researched issues.
  • Provided computer support for staff and training center as well as external clients, including equipment set up, installation, and software upgrading for more than 55 computers. 
  • Developed, directed, and executed several programs to manage sensitive health information including: the Client Health Assessment and Reporting system for HRSA Healthy Start grant reporting system.  
  • Modified and documented a Clipper 5.2 system for the CDC MHRA Maternal Infant Transmission study.
  • Utilized SQL 2000 for client level data.
  • Recognized as Employee Of The Year.
  • Developed a electronic case management system and a reporting tool for Westchester County in MS Access
  • Insured data was properly collected and reported to HRSA once a year.  Programmed data collection system to bring data in from a variety of sources.  Used XML output system to report the data.  Solution directly impacted systems and business strategies.
Program Coordinator II Lockheed Martin                                                         Great Neck, NY            1990-1998
  • Responsible for cost and schedule control functions for the Trident Submarine Navigation System.
  • Program Management Engineer for all contact’s Quality Assurance cost accounts.
  • Backup Netware LAN administrator responsibilities.
  • Programmed in FoxPro, MAPPER and COBOL. 
Application Programmer  Unisys                                                                          Great Neck, NY            1983-1990
  • Responsible for business Quality Assurance functions.
  • Developed Operational IS Standards and Procedures and ensured the correct implementation and enforcement. Authored the division’s disaster recovery, MAPPER basic and run standards, PC development standards.
  • Liaised with internal and external auditors as well as business staff and managers
  • Negociated the elimination of a major annual audit
  • Managed the MIS billing system user functions and production mainframe user account access
  • Reviewed all Information Service Requests and followed up on all production system failures
  • Programmed in MAPPER and COBOL
US Army Reserves
  • As a Captain, managed operations and later commanded a Special Operations unit of 175 Personnel.
  • First Lieutenant served as acting intelligence operations manager at division level (G2)  for several months
  • Second Lieutenant managed a 55 member service section for a Electronic Warfare/Signals Intelligence Company
  • Awarded US Army ARCOM on active duty.

 EDUCATION           Bachelor of Science  Polytechnic University  Brooklyn  NY

PROFESSIONAL CERTIFICATIONS
    Healthcare Information Technology Certificate, Hofstra University (expected 2011)
    HHS/ONC HIT Technical Support Specialist, Suffolk Community College 2011
    Programming and System Analysis Certificates, Grumman Data Systems Institute
    Microsoft Certified System Engineer (MCSE), NetCom
    Microsoft MCP, MCSA, MCSE (expected 2011)
    IT Project+, Network+, Server+, Security+, A+ Certifications, CompTIA
    Novell Netware 3.12-6.0 CNA and CNE, Island Drafting and Technical Institute                                                                             
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