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Joy Salinas
309 W Montana Ave.
- Apt 11
West Allis, WI 53001
414-306-1230 / joy@yahoo.com
Job Related Training
·
Software
Applications troubleshoot & support:
o
Microsoft
Office, GE/IDX web, Cerner, Lotus Notes,
o
Repair and
reinstall software updates
o
Custom
edit configuration settings of applications
·
Set up
printers, workstations, & peripherals
·
Educate
and support end users on the implementation of software and navigation:
o
Cerner-clinic
o
GE
Centricity/IDX
o
Excel
·
Work in
various system environments. (i.e. Cerner's Beyond Now, Power chart, Smart
Chart, Epic, VNA intranet Intake systems, 3rd party archiving
websites)(DOS familiarity)
·
Pilot
new software systems in a test environment in Cerner and have been a part of a
virtual team
·
Typing
Speed 40 wpm
Work History
Aurora
Medical Group Milwaukee,WI 8/2011-Present
Application
Support Specialist- Clinic (414)283-8444 - Manager
Jane Jones
1
Support
clinic staff through troubleshooting and repairing/re-installing, software/hardware
for physicians and staff: Citrix patches,
correct McAfee update failures
2
Open
and create and edit schedules for health care providers: MD, DO, RN, PA, PA-C
3
Manage
proxy settings in Cerner and Lotus Notes provider
4
Support
implementation of software and navigation; Cerner-clinic, GE/IDX, Intranet
orders management
5
Troubleshoot
printers, copiers, printer settings, sound & peripheral settings, and
simple computer errors
Aurora
Visiting Nurse Association Milwaukee,
WI 11/2008
– 7/2011
Health Information
Management- Order Processor (414)327-2295
- Manager Juli
Baxter
1
Work
with and educate MDs and staff members on new Medicare regulations for compliance
of home care order processing starting January 1, 2011.
2
Liaison
between VNA’s Corporate Compliance officer, Director of Finance, and Branch
Managers of all the Aurora-VNA service markets from Green Bay to Kenosha
Aurora
Sinai Medical Center Milwaukee,
WI 10/2005
– 11/2008
Radiology Film
Management Clerk (414)219-2000 - Manager Joy Kralik
Education
Shadowing Experience Aurora Heil Center Fall
2010
Shadowed and interviewed various
members of the IS/IT teams.
Eric Vick & Tim Sommers -
Security Engineer
Jason Lang & Greg Ragsdale -
Network Engineer
Tony Barsch -
Network Server Analyst
Bryant
& Stratton College Milwaukee,
WI 9/2009
– present
Associate Degree—Information
Technology, Security 4.0 grade average
Related
Coursework:
1
Networking
Fundamentals
2
Networking
Security Fundamentals
3
Hardware
& operating Systems
4
Virtual
machine use
5
Hard
drive partitioning
6
LDAP
privileges and management
University
of Wisconsin – Milwaukee Milwaukee, WI 10/2002
Bachelors of Arts—Digital Photography
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