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Anna Bonante
Tri Boro
Federal Credit Union Munhall, PA
Technologies
Administrator
09/06 –
Present
Responsible for the setup, support, and repair of the following systems:
Dell servers, workstations, and network printers
Windows 2000/XP/Vista/7 on an Active Directory network
Microsoft Office XP-2003
Ricoh Color copier/scanner/fax/printer
eSoft InstaGate, and Threatwall Firewall/VPN/POP3/SPAAM Filter/Web
Server appliances.
Sonicwall NSA Series Firewall/Proxy/VPN
Point-to-point T-1 Circuits, DSL, Frame Relay, Copper Phone, PRI, MPLS,
and ISDN
VPN and RDS for remote users
Blackberry Smartphones using the Blackberry Internet Service
Android OS Smartphones
Internet and Intranet websites utilizing self-coded php and mysql
Document management through scanning and optical platter archiving
Diebold Security cameras, remote teller screens, and vacuum transport
systems.
ESI 600 Digital/VOIP Hybrid Phone system - Recording of all prompts,
MOH, and configuration
Project Management of ATM installations, equipment upgrades, and new
branch openings
Disaster Recovery procedures covering partial or total loss of main
office functionality
Daily backup of all servers and workstations utilizing various tape
backup platforms
Management of all upgrades to servers/workstations and Data Processing
software
United
States Postal Service (Pomeroy Contract) Pittsburgh, Pa
Information
Systems Helpdesk Technician
07/97-
09/06
Responsible for the setup, support, and repair of the following systems:
Dell, Digital, HP, and Compaq workstations and laptops.
Hewlett Packard, Lexmark, Canon and Xerox network and desktop printers.
Blackberry, Palm and PocketPC PDA software and hardware.
Windows XP/2000/NT/98 and 95 workstation OS.
Microsoft Office 2003/XP/2000/98/95 products.
Various Microsoft, Dymo, Visioneer, and Adobe products.
Teamboard Interactive Whiteboard.
Microsoft Server 2003/2000/NT 4.0, and Novell 4.11-5.1 Server OS.
Administration of Active Directory Users, Workstations, and Groups.
Support of network infrastructure for district. LAN, WAN, ISDN, PPP and
VPN.
Support of Cisco and Linksys routers, switches, and hubs.
Development and administration of Pittsburgh District Intranet Web
Presence (IIS).
Development of national Check 21 check verification program.
Tri-State
Consulting Services Monroeville, Pa
Website
Designer
02/97 -
05/97
Responsible for the concept, design, and production of internet web
sites for various clientele.
Setup and configuration of CGI and JavaScript sever programs.
Creation of web graphics using Adobe Photoshop.
Search-Engine submission for completed web sites.
Configuration of PGP encrypted e-mail.
Abbott
Labs/Sprint Spectrum (Pomeroy Contract) Pittsburgh, Pa
PC
Technician I
08/96 -
01/97
Installation and configuration of Microsoft Office Exchange.
Support of Windows/NT network.
Setup of Hewlett Packard network printers.
Configuration and support of Compaq laptops.
Support of Sharp Zarus PDA hardware and software.
Westinghouse
Communications Pittsburgh, Pa
Network
Technician
09/95 -
05/96
Testing of long distance equal access orders, both interlata, and
intralata.
Database management of customer accounts.
Administration of Macintosh/Novell network.
PA
Alternative Communications, Inc. Greensburg, Pa
Mitel
Field Engineer/Network Technician
10/94 -
06/95
Installation and configuration of Mitel dialing equipment.
Support of Windows 3.11, Novell 4.11, and Dos 6.22, PcoComm Plus,
Internet, and Mitel software.
Installation and support of workstation hardware and software.
Education:
Penn
Technical Institute
Associates
Degree in Specialized Technology
Graduated June, 1995
Skills:
20+ Years of hands-on computer and peripheral interaction at the
hardware/software level.
Design and implementation of several websites utilizing various PHP and
mySQL applications
Hardware:
Intel, and AMD based motherboard components
ATI, Nvidia, Intel and Visiontek Video components
Creative Labs audio and video components
Maxtor, Seagate, and Western Digital hard disk products, IDE and SCSI
Hewlett Packard and Visioneer Scanner products
Hewlett Packard, Canon, Lexmark, and Xerox Laser and Inkjet printer
architectures.
Bocca, US Robotics, Compaq, Rockwell, and Zoom modem products
Software:
Windows XP/2000/NT/ME/98/95/3.11
PocketPc 2003/2002, Palm OS, Blackberry OS
Unix, Red Hat 8.0
DOS 6.22
Novell Netware 3.x-5.x
Microsoft Office 2007/2003/XP/2000/98/97/95 including Microsoft Access
Microsoft Internet Explorer, Netscape Communicator, Mozilla
Eudora, CC:Mail, Lotus Notes, Outlook & Outlook Web Access
Macromedia Studio MX (Flash, Fireworks, Dreamweaver, Cold Fusion,
Freehand)
Adobe Photoshop 4.x-7.x
Adobe Premiere 5.x-6.x,
Adobe Acrobat 4.x-6.x
Ulead 3D Studio Max R4
Server 2003 with active directory, roaming profiles, folder redirect,
and remote image service
Various audio and video conferencing applications
Internet/Network:
Routers, Switches, Hubs, Firewalls (Cisco, Linksys, D-Link)
Network Infrastructures (10Base-T, Token Ring, TCP/IP, IPX)
DSL and Cable home networking infrastructure
IIS and Apache web server applications
Web design utilizing Dreamweaver, and Frontpage extensions
ASP, CGI, CSS, FTP, HTML, JAVA, PERL, PHP, PPP, SWF
Oracle, SQL, and MySQL database languages
Miscellaneous:
Computer architecture
Data storage principles
Industrial electronics
Basic circuit theory
Television theory/repair
AM/FM radio concepts/repair
Robotics - hydraulic and pneumatic
Modem, UHF, VHF, shortwave, and Microwave communications
Clearance: United States Postal Service (Sensitive Clearance level)
Licenses:
Amateur Radio General License
References furnished upon request
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