Guest Service Representative Sample Resume Format in Word Free Download -->

Guest Service Representative Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
OVERVIEW:

Charismatic and innovative customer service and administrative professional with a proven track record in providing cross-functional leadership regarding daily business operations.Demonstrated history of successfully assisting in a variety of administrative tasks.


AREAS OF EXPERTISE:    

Administrative Duties • Phone Management • Client Management • Invoice generation
•Supply Oversight • Excel Spreadsheet Preparation • Customer Service • Operations Management • Team Leadership • Resource Optimization

EXPERIENCE:

Rivermont Country Club,  Alpharetta, GA                                                                     2012-2013
Guest Service Representative-Valet

Responsible for welcoming guests upon their entrance to the club/resort and ensuring a secure and well-organized service of guest vehicles.Handled customer services including greetings, operator services and phone patching.

·        Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.
·        Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.


Lens Crafters ,Snellville, GA                                                                             2008-2011
Frame Stylist and Eyewear Consultant

Created exceptional value in the lives of customersbydeliveringlegendarycustomerservice and craftingperfect quality eyewear in a timelymanner (onehour).  Ensuredenthusiasticallysatisfiedcustomersbyperformingthekeysteps of the "Sales and ServiceProcess".

·        Determined reasons for customer's visit and provided thorough eyewear instruction.
·        Ensured finished eyewear met LensCrafters' optical standards and customer requirements/requests.

Bank of America, College Park, GA                                                                             2007-2012      
Administrative Specialist-Data Processing                                     

Administered data processing activities and ensured timely completion of all entries. Developed and ensured adherence to standard procedures for confidential entries. Ensured quality of documents and accuracy while processing information into system.Managed a high-volume workload within a deadline-driven environment.

·        Designed various internal control procedures and improved quality of functions.
·        Created and maintained a cohesive and productive work environment, ensuring timeliness and efficiency of all assigned tasks.

United States Postal Service, Hapeville, GA                                                      2006-2009
Customer Service/Package Handler

Communicated with clients and various individuals responding to inquiries regarding mail regulations and procedures, rates and post office boxes.Provided customers with assistance in filing claims for mail theft, or lost or damaged mail.

·        Provided assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
·        Successfully sorted incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.


SKILLS:
v  Advanced proficiency in Microsoft Office Suite –Word, Excel, Access and PowerPoint.
v  Advanced proficiency in Internet Explorer –Research and Data Collection.
v  Other specialized programs: Intermediate proficiency Microsoft Outlook.
v  Typing: 45 wpm

























References available upon request



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About Author of the Website:

Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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