Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Gracy Hazeltine
Desktop Support Engineer
309 SE 119th
Ave, Portland, OR 97001
gracy@yahoo.com
Support
experience with:
Windows NT
Windows 2000
Windows XP
Windows 7
MS Office 97
MS Office XP
MS Office 2003
MS Office 2007
MS Office 2010
MS Active Directory
MS Deployment Workbench
Application
support experience:
Acronis True Image
ADP Clients
Altiris
Cisco VPN clients
Citrix clients
DameWare
Ghost
Great Plains clients
Help Desk Plus
IBM Global Dialer
Ipass
Iron Mountain client
Juniper VPN clients
Lotus Notes
MS LiveMeeting
MS Outlook
NetIQ DRA
PGP Desktop
RSA SecureID
SalesForce
SAP
Siebel
Softrax
TrackIt
Vantive
WebEx
WordPerfect
Supported local and international clients.
Purchased and maintained inventory. Diagnosed and repaired Dell, HP, IBM, NEC,
and Toshiba notebooks and desktops. Identified network issues on TCP/IP
networks. Installed network printers. Supported Blackberry and other cell
phones and PDA’s.
Employers:
11/10 – 4/11: Tripwire Inc. Image creation/desktop support. 350+ users.
4/03 – 5/10: Webtrends Inc. Image creation/desktop support/purchasing. 300+
users.
7/02 – 4/03: NW Education Assoc. Desktop Support. 100+ users.
6/00 – 4/02: Southwestern Bell Long distance. Desktop support/image
creation. 500+ users.
5/97 – 5/00: Chevron Inc. Helpdesk support. 5000+ users.
95 – 97: OmniCon Technology. Desktop support to Pacific Bell.
3000+ users.
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