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Ruby Stevens

309  Thelma Marie Road, Kingwood, WV 26001             ruby.stevens@hotmail.com                   (304) 657-9876

Professional, highly skilled leader with strong background in operations, conflict resolution and training.  

Results-oriented manager with exceptional customer service and communications  skills.

Comprehensive understanding of federal and state regulations, with the ability to direct office and business operations.

Hard working, dependable, focused, detail oriented, and able to multi-task efficiently.

Professional Experience

Business/Project Management

·         Owned and Operated commercial/residential specialty contracting firm

·         Successfully negotiated contracts to secure bids and projects

·         Supervised and coordinated sub-contractors, vendors, staff and students; Developed job functions; Arranged schedules/events; and Monitored performance.

·         Hired, trained, and evaluated employees and student workers.

·         Ensured highest level of customer service/satisfaction was maintained at all times.

·         Global Threat Reduction and Citizens Emergency Academy Project Lead

·         Coordinate training for statewide safety/first responders

·         Critical thinking, Investigative, and Analysis skills

·         Counsel and trained employees, students, and vendors on policies and procedures in accordance with state and federal guidelines

·         Identify and implement solutions to resolve conflict and increase productivity

Administration/Budgeting/Procurement

·         Develop department budget, managed all accounting functions and conducted routine audits of financial records to ensure adherence to budget

·         Buyer and Requestor status for procurement; Company Procurement Card approver and  auditor. 

·         Perform all secretarial/ office administration functions; including bookkeeping, AP/AR, filing, correspondence.

·         Coordinate/Oversee meetings and committees for business, hospital, education, and government/state.

Communications/Marketing

·         Coordinate logistics for major East Coast trade shows and traveled to venues to market products

·         Technical skills in computer/equipment troubleshooting.

·         Proficient in Microsoft Office (Word, Excel, PowerPoint, Access and Publisher), Dreamweaver, Quicken, Oracle.   

·         Generate compliance reports quarterly and annually for government, state and local regulators

·         Develop and maintain policies and databases

·         Handled planning and implementation of advertising strategies and marketing initiatives

·         Provided companies with recommendations uniquely suited to meet their sales and marketing objectives

·         Oversaw design of print marketing materials for clients

Professional Employment

Administrative Associate, Radiation Safety Department, WVU, Morgantown, WV (2005 – Present)

Administrative Secretary, Fire Services Extension (Hazardous Materials Unit), WVU, (2004 – 2005)

Owner/Operations Manager, Overall Contractors, Kingwood, WV (2003 – 2008)

Advertising Consultant, Ad America, Morgantown, WV (2002 – 2005)

Education & Certifications

Bachelor of Arts, Communications, West Virginia University                                                                                                      2010

Associate of Specialized Business, Concentration in Marketing, Art Institute of Pittsburgh                                                 1997

Executive Master of Business Administration, West Virginia University                                                                       In progress      

Trustworthy &Reliability Clearance, Map Fundamentals Certification, West Virginia Realtor and Contractor License

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