Sample Template Example of Beautiful Excellent Curriculum Vitae / CV Format with Career Objective, Job Profile, Skills & Work Experience for Fresher Students & Experienced Professionals in Word / Doc / Pdf Free Download
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Khushi Nawwar
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Address:7 19th St., Wadi Hoff, Cairo
Cell Phone:+2 (010)
1111-9876
Land Line: +2 (02) 2370-2589
Date of Birth: Nov 1st,
1990
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Professional Profile:
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Highly motivated personnel, committed
to their superior and have great management and organizational skills
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§
Hospitality& Telecom Industry
§ Customer
Service Oriented
§ Adaptable, helpful
& self-control
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§
PIC (Person In
Charge) Project, USA Jan 2011
§ Advancement
in Management duties
§ Team work responsibilities
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Work History:
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May 2013
to Present
Vodafone
UK
Operations
Supervisor
Vodafone UK Operations Support
Complete Care House
Basically our mission is delivering team work support
& monitoring team performance to achieve business targets & needs
among providing product knowledge in order to excel as a one team.
June
2012April 2013
Vodafone
UK
CareSpecialist
Vodafone UK Consumer Accounts Management
Team (191).
Billing & Charge Customer Service House Basically our mission is to take complete care of bills and charges, Complaints & Money Refunds toward our customers. Partially we take if half way to Upgrades, Phone Repair & Exchanges Reports, Lost or Stolen Reports, Box Only Handset, Tech Issue Analyzing, Insurance Claims, Refunds, Discounts, Port in or Port Out requests, Coverage Issue Analyzing, Cancellations & Joining Vodafone so when request is clearly verified; We will manage to have request processed.
April 2012 to June 2012
Vodafone
International Services
Vodafone Appointments Specialists
Vodafone Visa Appointments System (2100, 2101).
Shared Services Ops. Basically it’s where you can find out the procedures for visa applications, schedule appointments for Visa interviews, to know about Visa information & Citizens Services for German, Italian, Netherlands, Portugal, Belgium and American Embassy in Cairo.
Aug 2011 to April 2012
Vodafone International
Services
Vodafone Directory
Assistance Operations Advisor
Vodafone Directory Assistance Department
(2121).
Shared Services Ops. Basically it’s where you can ask about phone numbers, addresses, work hours, movies, restaurants, hotels, rentals, temperature, stock daily rates and a lot of other services. Call us at any time - 24/7 is when we work and one of our helpful operators will answer your questions in Arabic, English, German, French, Spanish, Russian or Italian. We can also connect you to any phone number or send you the information’s over a text.
Jul 2010 to Oct 2010
APPLE
Technical Support Specialist
·
(University Partnership/Internship)
Jul 2009 to Oct 2009
DELL
Technical Support Associate
·
(University Partnership/Internship)
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Skills:
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Computer
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Microsoft Office Professional User.
·
OS Professional
user.
Professional
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Planning and Organization
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Can harmoniously work with and lead different
kinds of employees
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Creativity (Formulate new ideas when it comes
to marketing strategies)
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Communication (Interact with others through
oral and written methods)
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Using innovative solutions in marketing
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Ability to analyze and solve problems in the
quickest possible time
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Education:
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2007– Bishop Ford High School.
2011– Arizona
State University - (W.P. Carey School of Business – B.
Sc. in Management)
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Personal Data:
Hobbies:
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·
Nationality: Egyptian
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Language: English and Arabic: Native fluency, with
excellent vocabulary
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Jogging&Target Shooting
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Synchronized Swimming
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Drawing & Painting
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Horseback Riding
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Parachuting
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Sand-Bag Kickboxing
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Honors & Awards:
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003/2007: Team Captain
+ 3 Gold/1Silver (Synchronized Swimming - Skill Proficiency).
2009: Black Belt - Jujutsu (Martial Arts). Last quarter 2011/2012: Vodafone Silver award for employees performance Jan 2012: Vodafone Online director recognition for social media services March 2012: Vodafone Employee of the Month Sep 2012: Vodafone England business next best activity performance award Nov 2012: Vodafone England customer service & operations director accreditation Feb 2013: Vodafone England monthly knowledge base operations director award | ||||
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