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Rowan Emerton
309 E Horseshoe Ct.
Rochester Hills, MI 48001
Phone: 248-390-9876 cell
Email: rowan@gmail.com
Professional
Overview:
Ross Emerton has over 25 years of
experience in information technology, covering industry verticals of
automotive, banking, communications, securities, finance, manufacturing,
government, chemical, agriculture, and healthcare.
His diverse IT background is
complemented by experiences in other key business areas, including
·
15 years of
experience in Pre-Sales functions, serving as trusted advisor for complex
technology solutions to CxO level clients in Fortune 100, and transitioning
signed new business to project managers
·
10+ years of
experience in establishing and managing outsourced operations (including
offshoring and BPO), serving in multiple capacities for Fortune 100 clients—including
General Motors, GMAC, and
American Express
American Express
·
Serving as a
consultant for senior industry leaders, becoming their trusted advisor,
developing business-driven strategies, and leading the delivery of complex
solutions that allow those strategies to be realized
·
Building and
leading practices focused on technology consulting, Commerce and Supply Chain
Management (CCM/SCM), branding enhancement, business strategy, and Enterprise
Application Integration (EAI) across multiple industries
Throughout his career, Ross has held
several upper management-level positions.
·
For Oracle, he
served as Enterprise Architect and Solution Director, providing cross-industry
architecture design services with focus on Business Process Management, and
Service Oriented Architecture.
·
For General
Motors, he served as Senior Architect for Human Resources, approving designs
for global J2EE solutions integrating with PeopleSoft, Oracle 9i, and
BEA WebLogic.
·
For American
Express, he provided engagement leadership and industry expertise for the
largest eCommerce program in the insurance industry, based on Oracle and
WebSphere.
·
For EDS/GMAC,
he served as Chief Technologist and created Business Intelligence (BI)
environments, including design and delivery of a data warehouse and globally
used data marts.
·
For a large
medical claims clearing house, he served as Regional Director and led the
creation and operation of multiple large processing centers for outsourced billing
operations across the northeastern United States.
·
He served in
senior technical management positions for Atos Origin, Electronic Data Systems
(EDS), IBM Global Services, Medaphis Corporation, Tellangon Associates, and
also held senior consulting positions with NCR Corporation, Coopers &
Lybrand LLP, and CTG/Zenius.
·
He consulted on
regulatory compliance issues for some of the most heavily regulated industries,
and is a published industry expert in privacy regulations, including Sarbanes-Oxley
(SOX), Gramm-Leach-Bliley (GLB), and HIPAA.
Industry
Experience:
Ross has advised customers across a wide variety of industries, including Automotive, Banking, Communications, Consumer Products, Distribution and Logistics, Hi-Tech/Semiconductors, Higher Education, Insurance, Financial Services, Manufacturing, Defense/ Aerospace, and Pharmaceutical/Life Sciences. His recent activities have focused on
Ross has advised customers across a wide variety of industries, including Automotive, Banking, Communications, Consumer Products, Distribution and Logistics, Hi-Tech/Semiconductors, Higher Education, Insurance, Financial Services, Manufacturing, Defense/ Aerospace, and Pharmaceutical/Life Sciences. His recent activities have focused on
·
Consulting on
Business / IT Strategy Alignment
·
Developing
future-state architecture and implementation road maps
·
Planning and
providing technical oversight to consulting projects
Functional
Specialties:
Ross has broad exposure to Oracle’s
enterprise software products and strategy, and has recently assisted customers
with architecture and strategy initiatives in areas such as
·
Transforming
businesses using Exadata and Exalogic
·
Oracle Fusion
Middleware, including integrations of large Applications to manage complex
business processes
·
Oracle Identity
and Access Management
·
Oracle Business
Process Management
·
Oracle Business
Process Analysis Suite
He also has experience in wide array
methodologies including Agile, RAD, SDLC, Unified Process, Oracle Unified Method,
(OUM), TOGAF ADM, and Oracle Architecture Development Process (OADP).
Education:
· General Motors Institute, Electrical
Engineering
· University of Michigan, BS Computer
Science
· NCR Certified Systems Engineer (1986)
· EDS Certified Methodologist (1993)
· IBM Certified Project Manager (1997)
· Member of PMI - Project Management
Institute (2003 - Present)
· TOGAF 8.1.1 Certified Practitioner
(2010)
· Oracle Enterprise Architect (OEA)
Certified Practitioner (2010)
Work
Experience:
Oracle
Corporation (Multiple Roles)
Senior
Director, Enterprise Architecture
2009 – Present
· Part of the
Transformer team redesigning businesses using Exadata and Exalogic
· Developed
Enterprise Architecture collateral for use within Oracle
·
Provided
presales support to ELA and ULA license sales for multiple industries
·
Provided
presales support to Oracle Consulting teams
·
Presented
Oracle Enterprise Architecture Framework at Oracle CVC to client executives
from key accounts such as Northrop Grumman, PR Newswire, and PJM Interconnect
·
Served as
Enterprise Architect for Oracle clients including GE, EDS, Schneider,
JohnsonDiversey, Alticor, Progressive, Diebold, Hyatt, Alcon Laboratories,
Ikon, Celgene, Ameriprise, Northrop Grumman, LexisNexis, and Intuit.
Solution Director, Fusion Middleware Solutions
Architecture / Business Process Management / SOA Practice
2007 – 2009
·
Delivered executive
presentations and briefings
·
Cultivated,
managed, and nurtured CxO relationships
·
Managed
multiple-stream pre-sales activities for multi-million dollar RFP responses
& proposals
·
Designed
solutions using Oracle SOA Suite, including PIPs, AIA, BPEL Process Manager,
ESB, Oracle Service Bus (OSB), Oracle Web Services Manager, Business Activity
Monitor, and WebCenter
·
Managed
multiple-stream pre-sales activities for multi-million dollar RFP responses
& proposals
·
Served as:
o
Business
Process Management facilitator / modeler for Oracle Process Value Accelerator
program
o
Solutions
Architect for BPM/SOA practice covering multiple geographies
o
Architecture
Review Board leader for multiple global architectures
Director,
Enterprise Architecture
2006 – 2007
·
Delivered
executive presentations and briefings
·
Cultivated,
managed, and nurtured CxO relationships
·
Designed
Enterprise Architectures supporting new business ventures for Oracle clients
Atos Origin
Program
Director
2004 – 2006
·
Created and
managed Program Management Offices (PMO) including:
o
Serving as
Senior Delivery Manager for project portfolio
o
Providing staff
leadership for globally recognized client organizations
o
Establishing
processes and ensuring quality delivery of results
·
Cultivated,
managed, and nurtured CxO relationships
·
Managed
multiple-stream pre-sales activities for multi-million dollar RFP responses
& proposals
·
Delivered
executive presentations and briefings
·
Closed new
business for professional services at new and existing clients
·
Served as Sr.
Solution Architect for:
o
Global J2EE
solutions using BEA Weblogic, Oracle 9i, and Cognos tools
o
Microsoft C# /
VB.NET 1.1 & 2.0 solutions with SQL-Server
o
Open Source
integrated solutions
Tellangon
Associates, Ltd.
Enterprise
Architect / Owner
2001 – 2004
·
Served as Sr.
Enterprise Architect for General Motors HR IT Systems (via subcontract) with
significant architecture projects including:
o
Integration of
PeopleSoft with Outsourced Fidelity HR Functions
o
Integration of
Taleo Staffing solutions with GM Employee Portal
·
Served as
Engagement Manager, providing onsite support to UBS Bond Trading Floor and
e-Commerce operations (via subcontract).
·
Developed
partnerships, including contractual arrangements for joint marketing and
development.
·
Developed trade
association for small businesses to collaborate on large contracts.
·
Developed
product and service line offerings across multiple industries.
·
Created
Jeopardy Management / Risk Management Services for Consultancies.
·
Developed,
issued, and responded to RFP and RFI requests issued by and for clients.
·
Directly
managed all aspects of achieving customer satisfaction concerning immediate
& near term objectives.
·
Architected
solutions for small and medium size businesses in multiple industries using
Linux and Windows-based technologies including ASP, ASP.NET, JSP, PHP, Access,
SQL/Server, Oracle and MySQL.
Silverline
Technologies, Inc.
Practice
Manager / Associate Vice President
2000 – 2001
·
Built and
managed global Financial Services IT Solutions / Outsourcing practice with
international / offshore delivery units.
·
Directed
activities of cross-organizational and cross-functional outsourcing teams in a
global arena across North America and Asia.
·
Authored
methods and procedures for pursuing, winning, and delivering successful
management consulting and offshore outsourcing engagements.
·
Architected
solutions using RUP /UML methodologies deployed on Solaris, Oracle, and J2EE
WebSphere (WAS) technologies including:
o
American
Express Attacker Web-based insurance application, scoring, underwriting,
binding, and self-service payments / claims submission for Property &
Casualty insurance customers rolled out across the US.
o
American
Express Data Aggregation for the “My AmEx” program worldwide.
o
Enterprise
Application Integration / CRM solution for The MONY Group
o
Website
Newsrooms created for Burson-Marsteller Agency clients (including Accenture).
o
Ford Motor
Credit CRM Applications
o
Audi and
Volkswagen branded web applications
·
Negotiated and
created contracts for international technology and outsourcing engagements for
clients in Canada and US
·
Responsible for
the operational timeline and scope control with Fortune 100 clients
·
Accountable for
the P&L of multiple multi-million dollar national & international
engagements
CTG; Zenius
e-Business Unit
Sr. Solution
Architect / Principal Strategist
1999 – 2000
·
Participated in
development of new business unit sales and engagement strategy based on SEI CMM
principles.
·
Formulated
efficient strategies for the deployment of customer-centric, interactive,
e-Business solutions.
·
Developed
business plans for new traditional, internet-based, and Click & Mortar
companies.
·
Developed
Systems Architecture for use by Fortune 100 and internet-based companies using
RUP /UML methodologies and deployed on Solaris, Oracle, and J2EE WebSphere
(WAS) technologies.
IBM Global
Services
Project
Executive
1997 – 1999
·
Responsible for
the operational timeline & scope control on multiple large implementation
& development projects from inception to knowledge transfer and production
transition.
·
Architected and
implemented Internet Banking for Comerica, Washington Mutual, Bank One, and
ABN-AMRO using AIX, WebSphere,
L, iPlanet, J2EE, and DB2, CICS, and
encrypted networking to Microsoft-based desktop clients.
·
Architected and
implemented an internet-based stock market simulation gaming system using AIX,
WebSphere, DB2, HTML, iPlanet, and Perl/CGI for 66,000 simultaneous users.
·
Evaluated,
managed, shaped, and drove multi-million dollar proposal opportunities with
multiple vendors.
·
Performed
architecture needs analysis, including current environment evaluations, package
selection & modeling.
·
Handled Risk
Management for high profile, high-risk Wall Street engagements.
Coopers &
Lybrand LLP
Senior Engagement Manager
1996 – 1997
·
Created Client
/ Server and Workgroup Computing practice.
·
Responsible for
the generation of new business opportunities for Big-6 firm.
·
Led technical
pre-sales to Detroit area Fortune 500 automotive industry and government agency
clients.
·
Provided
consulting services to Fortune 500 clients including process improvement and
package selections.
·
Negotiated and
executed contracts on behalf of the firm.
·
Performed
training, project management, staffing, technical consulting, and solution
design & delivery.
·
Architected
solutions for multiple Detroit area firms
·
Directly
managed key engagements including:
o
Communication
Technology Enhancements Guardian Industries, a Tier-1 automotive provider
o
Worldwide
Regulatory Tracking for Warner Lambert / Parke-Davis, a pharmaceutical research
and development firm.
o
Data Warehouse
Architecture and Project Management for First Chicago/NBD (now JP Morgan Chase)
o
Business
Process Improvements for Source One Mortgage.
Medaphis
Corporation
Regional IT Director
1994 – 1996
·
Managed and led
activities of the Northern Region IT 24x7x365 Insurance Claim Processing Center
Operations.
·
Consolidated
smaller operations into three centers located in Detroit, Pittsburgh, and
Lewiston, Maine.
·
Created,
established procedures for, staffed, and managed three help desk / call centers
providing internal and external support of outsourcing clients.
·
Redesigned
business processes, restructured, and re-skilled employees for new environment.
·
Created
business cases, negotiated and developed contracts, and oversaw subcontractors
to deliver data centers.
·
Measured
performance of subcontracting organizations, replacing firms as needed.
·
Replaced
unsupported, obsolete systems with an open system architecture connected via
local and wide area networks.
·
Redesigned
business processes to take advantage of the new technology platforms.
·
Hired, trained,
and coached to team members on leadership, operations, customer support, and
continuous improvement based on SEI CMM principles.
·
Created
business cases, negotiated and developed contracts, and oversaw subcontractors
to deliver data centers.
·
Established
overall development and processing cycles based on business-driven performance
standards.
Electronic Data Systems (EDS)
Systems Engineering Manager
1989 – 1994
·
Managed
outsourcing of IT functions for General Motors Acceptance Corporation (GMAC)
Executive Office Treasurer.
·
Managed GMAC
statistical reporting, decision support, executive information, and
knowledge-based expert systems.
·
Managed global
rollout of desktop / network applications prior to the existence of WWW,
conforming to international data treaties.
·
Provided
leadership to business analysts, systems engineers, and knowledge engineers.
·
Built and led
teams located in Detroit, Dayton, and Dallas.
·
Managed all
aspects of P&L, including salary and budgeting.
·
Led transition
of 29 major systems from one geographical support center to another.
·
Trained over
400 Systems Engineers in the account support organization in use of structured
development methodologies.
·
Conceptualized,
negotiated, sold, developed, architected, and managed delivery of GMAC / Motors
Insurance Corporation Data Warehouse integrating data from Model 204, ISAM,
VSAM, IMS, DB2, and Oracle repositories.
·
Architected
integration of GM, GMAC, and Motors Insurance Corporation Data Warehouse
projects.
·
Created
contracts and service level agreements between GMAC / Motors Insurance
Corporation and EDS.
·
Contributed to
the Master Services Agreement between GMAC/ Motors Insurance Corporation and
EDS.
·
Led the ongoing
evaluation and application of leading edge technologies for GMAC / Motors
Insurance Corporation.
·
Recognized and
designated as "Chief Technologist" to the GMAC CIO in 1994.
·
Oversaw data
collection for Malcolm Baldrige Quality Award.
·
Managed SEI CMM
Assessments for GMAC Account.
·
Hired as a
Systems Engineer; promoted to SE Supervisor; promoted to SE Manager, served as
Senior Account Manager.
NCR Corporation
Principal
Systems Analyst 1985 – 1989
Dort Federal
Credit Union
Data Processing
Manager 1981 – 1985
General Motors
Corporation
Automotive
Engineering 1980 – 1981
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