Network Technician Resume Layout Format in Word Free Download -->

Network Technician Resume Layout Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
JESSIE  JONES
545 Carriage Hill Circle, Apt T7
Randallstown MD 21101
(240-481-0123)
jessie@gmail.com




Objective

To secure a challenging position in the telecommunications industry.


Summary

Highly motivated and a loyal employee with experience in customer relations. I feel my leadership abilities and troubleshooting skills would be an asset to a company.  It is my belief that my strong foundation in telecommunications gives me the tools needed to excel in many facets of the business.


Work History:


6/6/2004 – 2012             Field Technician, Lightwave/Broadview Network

Responsible for troubleshooting and resolving customer issues in the field as well as testing remotely. Tested and repaired POTS lines, DID trunks and  IAD/T-1(data and voice) issues. Ethernet circuits. Worked in the central office, testing with NOC troubleshooting various customer issues. Interactions with the ILEC/LEC to arranging vendor meets.




2000-2003                     Network Technician, Allegiance Telecom
Responsible for troubleshooting and testing to resolving customer issues in the field as well as remotely. Tested and repaired POTS lines, DID trunks and  IAD/T-1 data and voice issues. Test T-1 circuit to prove continuity via Central office and customers locations. Interact with Project manager and customers as needed. Worked trouble tickets and arranging vendor meets with ILEC, LEC.



1997-2000                     Customer Trouble Manager/Field Technician, E.spire
Opened and worked customer’s trouble tickets until resolution, determined need for field technician. Escalated as needed. Promoted to operations department to work as a field technician installing and configuring VINA, ADTRAN router and CAC Mux. Other duties included cross-connects in the DXC and DS-1 cross-connects, for various Mux devices as well as Switch cross-connect work.



Judge Jones  - Pg 2





Training and awards:


  • 2003 Certified in CPE installation
  • 2002 All Star Allegiance Award
  • 2001 Employee of the month, Southeast region
  • 2001 Customer Interaction and Personality Training



Computer Skills and equipment:



  • Extensive knowledge of Microsoft programs: Windows 98, NT, Ecel, Word Word and Outlook.
  • Litespan 2000
  • Tempo Sidekic
  • Sunset XDSL
  • T-Berd 2209
  • Citrix program: Clarify, TB and JD Edwards.
  • Lucent 5E Swith,Recent Change
  • CPE, Cisco rounter, VINA, Adtran 600R, 612, 616 and 624
  • Cisco 2400 Series
  • Hatteras 400

Reference provided upon request




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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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