Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Teresa Henry
309 Grants Hollow Lane
Richmond, TX 77001
281.232.9876
Professional Profile:
Service-driven
IT professional with over 14 years of experience in system maintenance, network
administration, infrastructure planning, team building, helpdesk and technical
troubleshooting. Reputation for creative problem solving and effectiveness in
resource management and cost control. Broad experience with diverse enterprise
and network system and remote installations.
·
Dedicated
Team Leader: Skilled in building motivated teams and supervising
engineering and support staff in complex business and technical environments.
Solid experience in coaching, staff training, goal setting, and performance
evaluation.
·
Strategic
Technology Planner: Successful at developing long-range plans
and managing application integration / data networking projects across multiple
platforms. Current knowledge of emerging technologies as well.
·
Seasoned
Project Manager: Organized and detailed-oriented. Able to work under
tight deadline pressure and consistently meet deadlines and quality goals. Accustomed to managing multiple projects and
priorities in fast-paced, high-performance environments.
Professional Experience:
Systems / Network Administrator & Project Manager
CIT Solutions & Consulting LLC, New Orleans,
LA (Gulf Coast, US) January 1996 – Present
Synopsis:
Enterprise Manager & Consultant responsible
for creating and managing the integration of solutions for customers based in the New Orleans / Gulf
Coast area with an array of technologies in the following
ways:
·
Using project
management methodologies and consulting best practices to ensure the success of
projects
·
Providing technical and architectural expertise in positioning and
integrating products and services within a customer’s scope
·
Building customer relationships by analyzing customer technology trends,
gathering business
requirements, and developing and architecting solutions
·
Conducting
customer presentations, product demonstrations and proof of
concepts to educate customers on how to incorporate different services
concepts to educate customers on how to incorporate different services
·
Assisting and making recommendations for development of strategic and business portions of account plans and purchases
·
Managing agreed targets; developing plans for projects including forecasting/organizing all resource requirements
·
Acting as a
source of expertise for less experienced
colleagues and other internal organizations
·
Security –
Experienced in installing/maintaining various internal and external security
devices and software.
·
Active
Directory – Experienced in creating formal networks internally and
externally,
while using major aspects of active directory, to manage them.
·
Remote Access
and Mobile Solutions – Experienced in configuring mobile
devices (laptops, smart phones, and tablets), giving end-users access to
critical applications and documentations.
·
Windows
Terminal Server – Experienced in using Microsoft server capabilities
to
manage the usage, security, and accessibility of internal/external users,
requiring remote access.
·
Creating and
following Disaster Recovery Plans for Monthly/Quarterly/Yearly deadlines
·
Apple & PC
/ Server systems set-up, hardware/software installations, and maintenance of
all assigned systems
Technologies Used: VOIP, Microsoft (Server
2003/2008, Windows XP Professional, Windows 7 Professional, Active Directory, Office 2003/2010), Apple
Technology, Active Directory, Routers, Switches, VPN, etc.
Projects Managed By
CIT Solutions:
Information Technology Manager Role
Full Gospel Baptist Church Fellowship International HQ (Atlanta, GA)
Synopsis:
Systems Manager capable of managing the
organization’s policies, employees and
goals in accordance to IT Plan; Responsible for developing and managing
long-term life cycle strategies and system
upgrades for growth and projection. Duties also include:
·
“Enforcing strict security policies consisting of
network client limitations, strong antivirus protection, and firewall
implementations”
·
Implementation of the company website with the assistance of Web Development Firm
·
PC / Server
systems set-up, hardware/software installations, and
maintenance of all assigned systems
maintenance of all assigned systems
·
Creating formal networks internally and
externally
·
Providing technical and architectural expertise in positioning and
integrating products and services
·
Making recommendations for the strategic and business development of Information Technology Systems
·
Developing and following Disaster Recovery Plans for Monthly/Quarterly/Yearly
dates
·
Network
Expansion to Database and Email systems
·
Set-up of VPN
connections with utilization of PPTP
·
Researching
and presenting cost-effective equipment purchases
·
Help Desk
Support
Various
Project Highlights:
Network Expansion Project–(Post Gulf Disaster-developed system used to
communicate with new locations in Atlanta
and other cities) Connected users to Database Systems, email and Internet access via 10MB/WAN connectivity.
Responsibilities included:
·
Streamlining
old strategies into more scalable and efficient solutions.
·
Developing a
data migration tool to move data from Excel spreadsheets to a SQL Server
database for use by the content management system
·
Coordinating with Executone Communication to install InterTel VOIP Phone System for local and worldwide
communication
·
Installing and configuring ACS Technologies DBM System and guiding
application of proper
strategic methods during the transition from LAN to WAN environments
·
Supervising
all required purchases and budgets
·
Providing
training and required documentation to every user as needed
Summary:
Technologies Used: Fiber
Optics Media Converters, ACS Technologies DBM Systems, Windows 2003, VOIP, Watch Guard Technologies Firebox,
Cisco Routers
Size of Team: 8
User-base: Approx. 30+
employees and volunteers
Website Development Project – (Reconstruction of
International website using a database driven backend and Macromedia Flash) Responsibilities
included:
·
Web
design layouts
·
Implementing
different registration provisions for mass enrollments
·
Administration
of merchant accounts, shopping carts, and rectified accounts
·
Database
management and reporting of web stats
Summary:
Technologies Used: Macromedia Contribute,
Customized Java Scripted Control Panel, Microsoft Server 2003, Microsoft Windows XP Professional, Active
Directory, Office 2003
Size of Team: 6
(Including myself)
User-base: Approx. 20,000 visitors/month Evaluation: Expeditiously
completed
Peer-to-Peer Migration
Project – (Implementing new technologies for seamless integration of data systems; Project introduced
users to a server/client network infrastructure) Responsibilities included:
·
Streamlining the older Windows 9x machines into more efficient Windows
XP
Professional Systems via upgrades and/or purchasing of new systems
Professional Systems via upgrades and/or purchasing of new systems
·
Purchasing/ Installing new server capable of handling Windows 2000/2003
·
Installation of Cisco Router, Cisco Switch, Watchguard Firebox, and
required cabling for the entire network
required cabling for the entire network
·
Installation and configuration of Powerchurch Plus DBM System, MS Office
2000/2003 for each terminal
2000/2003 for each terminal
·
Installing VOIP video phones to increase the level of user
communication to
reach the global community
reach the global community
·
Providing training and software to every user on the GUI changes
Summary:
Technologies Used: Powerchurch Plus DBM System,
Microsoft Server 2003, Microsoft Windows XP
Professional, ADP, Office 2003-2010, Packet 8 Video VOIP, Watchguard
Technologies Firebox, Cisco Routers
Size of Team: 4
User-base: Approx. 30+ employees/volunteers
Evaluation: Expeditiously completed
Information Technology Consultant Role -
Greater St. Stephen Ministries (New Orleans, LA /
Atlanta, GA)
Synopsis:
Network Support Manager responsible for network
administration technical support of end-users, developing and managing long-term life cycles
strategies and system upgrades for growth
and projection. Duties also include:
·
“Enforcing
strict security policies consisting of network client limitations,
strong antivirus protection, and firewall implementations”
strong antivirus protection, and firewall implementations”
·
Serving as primary network administrator and computer technician (for
network consisting of 30 desktop computers and
several Windows 2003 file
servers) accountable for backups and resolving end user issues
·
Documenting new equipment purchases including service contracts and
outside consultant costs
·
Conducting various network activities including new computer setup,
creating and deleting user profiles, cleaning network servers, and
diagnostic programming performance on workstations
creating and deleting user profiles, cleaning network servers, and
diagnostic programming performance on workstations
·
Scheduling conference rooms for software applications training and
presentations
presentations
·
Installation and configuration of TCP/IP for Windows 2003, DHCP, and
DNS
·
Coupling of computers to domain; Email setup for staff members using
Outlook client software; Removal of network connectivity issues using
“ipconfig” and ping commands
Outlook client software; Removal of network connectivity issues using
“ipconfig” and ping commands
·
Developing and following Disaster Recovery Plans for
Monthly/Quarterly/Yearly
deadlines
deadlines
Technologies Used: ACS Technologies DBM Systems, Powerchurch Plus DBM, Microsoft (Server 2003, Windows
XP Professional, Windows 7 Professional,
Active Directory, MSSQL 2000, Office 2010), VOIP, SonicWall TZ210, AT&T
Cisco Routers using a 10MB Pipe.
Technical Skills:
Operating Systems: Apple (OS 10x and IOS
Platforms), Windows 9x, Windows NT 4.0/2000, Windows XP, Windows Vista, Windows
7, Windows 2003/2008 Server, Windows CE, Windows
Mobile, Palm OS, MS DOS (all versions), Linux, Reflection X.
Applications: Microsoft (Office Suite, FrontPage, Publisher), Antivirus (Norton,
McAfee, Trend Micro, ESET), WS_FTP Pro,
Internet Explorer, Netscape Communicator, Eudora, Outlook, WinZip, PKZip
& WinRar Compression tools, WinFax Pro, Net based chat software (Yahoo
chat, AOL Instant Messenger), NetMeeting, Handheld device software (Apple
IPhone, Palm, Blackberry), Adobe (Acrobat, Illustrator, Photoshop), Adaptec SCSI software, Blackberry Desktop
software. Familiar with the installation and usage of many other
software programs.
Programming Languages: Assemblers, C & C++, and Pascal. Databases:
MSSQL 2000/2003, MS Access 2000 - 2007
Hardware Experience: Apple Computers, IBM PC's
& compatibles, HP Printers, IDE & SCSI devices, UPS, Hubs & Switches (HP, Dell, Cisco, Netgear), Ethernet
NIC's, Zip & Backup drives (Tape & DAT), Compaq, IBM, Dell, HP, and
Sony Servers/Desktops/Notebooks. Experience with Palm Pilots, Scanners, System
components: Motherboards, Memory, Processors,
Modems, Cable modems, Wireless Cable/DSL Router, Wireless Adapters &
Access Points, HP Print Server, CD-ROM, DVD/DVDRW and CDR/CDRW Drives, Sound
Boards, Video Cards, Zip & Jaz Drives, Tape Drives, Surround and Digital Speakers,
CRT & LCD Monitors, Web Cams, USB Flash Drives, etc.
Configuration & Installation Experience: Setup, configure and troubleshoot servers, desktops, workstations, and
laptops. Install and configure Apple OS 10x, Windows 9x, NT 4.0/2000/XP/Vista/7
workstation and Windows 2003/2008 server. Experienced in building PC’s from scratch, including setup and
configuration of all components and software installation, backing up
and restoring user data, and loading customized applications (including configuring and testing of the applications for functionality
and network connectivity).
Protocols: Support experience with TCP/IP, IPX/SPX, NetBEUI,
ISDN, DSL, Ethernet, and Cable.
Core Competencies: Systems
Networking, Performance Optimization, Network Administration, End User Support,
Installation & Configuration, Diagnosis & Repair
Skill Set: Information Technology Architecture, User Testing/Training, Church
Database Management Systems
EDUCATION:
Xavier University of
Louisiana (New Orleans, Louisiana)
B.S. – Computer Information Systems and Business Administration (May
2004)
Certifications: A+ Certified Service Technician (CompTIA A+), Security+(CompTiA), MCP (Microsoft),
MCSA (Microsoft), MCSE (Microsoft), CCNA (Cisco), MCTS (Microsoft), MCITP
(Microsoft)
References provided upon request
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