Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Sofia Bec
|
309 Barton River Ct.
Richmond, Texas 77001
Cell (832) 282-1230
Sofia.Bec@Comcast.net
|
Dear Sir or Madam:
I would like to explore the possibility of joining your
company. The enclosed resume will
furnish you with information concerning my career and educational
background. As you will note, I have
been very successful in implementing corporate objectives through diligence and
cooperation with fellow associates.
I am considered a hard worker, governed by time management
principles and diplomacy, a factor that allows me to work efficiently on
concurrent projects. My inherent
stability enables me to manage difficult or sensitive situations. I adapt easily to change and prefer to work
with motivated individuals.
Since a resume cannot present all of my qualifications, I
would appreciate having the opportunity to meet with you and discuss, in
further detail, how my skills and attributes can meet your company’s
needs.
Thank you for your time and consideration, and I will be
looking forward to your reply.
Sincerely,
Sofia Bec
SCB
Encl: Resume
PROFESSIONAL
SUMMARY
- Proficient with Guidance Software Encase, EnCE
Certified Examiner
- Over eighteen years of proven technical and management
expertise
- Managed up to 18 desktop support personnel at Enron
Networks, LLC.
- Expertise in utilizing tools such as Wise Solutions,
WinInstall, SMS Installer, AdminStudio, Installshield, LANDesk Power
Builder 8.5 to “author”, create and customize vender MSI packages for mass
deployment
- Proficient in deploying software upgrades, patch
updates and un-installation process packages using Altiris Notification
Server, Altiris Deployment Server, LANDesk and SCCM07
- Created software MSI packages from a wide array of
non-MSI or legacy formatted applications
- Extensive experience and proficiency in creating
universal desktop images updating
operating system patches Using Altiris and Microsoft Deployment Toolkit
- Research, development, and operational support experience
on PC software solutions
- Technical subject matter expert for a variety of vendor
supplied software as well as in-house developed software
- Research software categories and provide
recommendations for how to implement and manage specific applications
- Extensive experience and proficiency in: Windows 95,
DOS, Windows 3.1, NT 3.51 workstation, NT 4.0 Workstation, NT Server 3.51,
NT 4.0 Server, Windows 2000, Windows XP, Windows Vista, Windows 7 x32/x64
- Extensive instructing and training abilities with
education at Microcomputer Technology Institute
- Completed WISE Solutions Enterprise Edition training
and also received the Microsoft Certified Systems Engineering Training at
SMU
- Strong written as well as verbal communication skills
- Extensive experience in dealing with all extremes of
personalities
- Excellent inter-personal skills
TECHNICAL
SUMMARY
Operating
Systems: Windows Vista, Windows
XP Professional, WINDOWS 2000, NT 4.0 Server and Workstation WINDOWS ‘95,
WINDOWS ’98, NT 3.51 Server and Workstation
Software: Guidance
Software Encase, SMS Installer, WinInstall, Wise Package Studio, AdminStudio/ Install
Shield, LANDesk 8.5, Altiris Notification Server, Altiris Deployment Server,
Microsoft Deployment Toolkit (MDT), Microsoft SCCM07
PROFESSIONAL
EXPERIENCE:
FMC
Technologies Houston, TX 1/09-Present
Enterprise
Desktop Architect
- Member of
the security team to managed and assess security threats
- Filled Architecture role by leading the company into a more
efficient imaging and application deployment life cycle thereby
structuring the policies and processes
- Create and Maintained Images for Western Hemisphere using
Microsoft Deployment
Toolkit
- Packaged applications into
MSI streamline imaging process with Microsoft MDT
- Packaged applications with Wise Package Studio for Deployment using
SCCM 2007
- Served as 4th Level
Escalation Desktop Support
- Packaged Application Updates and deployed updates
- Created Test lab for the purpose of Application deployment testing
Mustang
Engineering, Houston, TX 6/05-11/08
Application
Integration and Deployment Architect
- Formed
and managed application integration and played a key role in putting
together the application integration and deployment department at Mustang
Engineering.
- Instrumental
in forming the application packaging and deployment life cycle and global computer imaging standards
- Used AdminStudio 6/7 and Wise Packaged Studio
to repackage legacy apps and Install shield apps into basic MSI format
- Tested
and deployed applications configured using Altiris NS and DS
- Utilized
Altiris Deployment Server to create global the desktop images
- Utilized
Altiris Notification Server to Update Desktop Operating System patches
- Authored new third party MSI as well as in-house
developed software to company standards
- Played a supervisory role in the packaging life cycle
and lead 3 packagers
- Trained 2 packagers for remote locations in different
global locations
Independent
Contract
ExxonMobil/
Dell/ RMS Computer Corporation, New York, NY 11/04-1/05
Scripting
Specialist (Contract)
- Scripted new applications and converted older
WinInstall scripts to deploy to Windows XP environment, from Windows NT
environment
- Authored new third party MSI as well as in-house
developed software to Company standards
- Converted old Legacy apps from WinInstall .nai and .dat
files to MSI format.
BindView
Development Corp., Houston TX 7/04 –11/04
Information Technology
Analyst (Contract)
- Packaged upgraded software and deployed as newer
versions are released
- Maintained and serviced desktops
- Authored new third party MSI as well as in-house
developed software to Bindview Company standards.
- Maintained Scripts and packages for 400 nodes
- Maintained, Upgraded, and repaired scripting issues
arising with upgraded software.
Unocal, Sugar
Land, TX
10/03 - 5/04
Scripting
Specialist (Contract)
- Scripted and automated application rollouts,
maintained and upgraded applications
- To serve as the last line of defense on issues that
were outstanding
- Authored new third party MSI as well as in-house developed
software to Unocal Company standards.
- Maintained, Upgraded, and repaired scripting issues
arising with upgraded software.
- Use Wise Solutions to script software packages and
update the MSI packages
- Packaged upgraded software and rolled out as newer versions
are released Using MST’s
ConocoPhillips,
Houston, TX 10/03-10/3
Configuration
Analyst (contract)
- Retail separation project, scripted PDI software
packages to install on convenient store office PC’s.
- Used WISE Solutions to package self install packages
for convenient store office PC’s
- Coordinated help desk and current support rolls with
packaging role Used
leadership and administrative skills to streamline software install
process
- Worked with PDI developers to target trouble areas and
resolve install issues.
- Traveled to remote locations to determine variations
of hardware and software
- Created “uninstall packages” of obsolete software and
incorporated it with the “install” package
Consulting 12/01-10/03
- Provided computer consulting for Kim Son restaurant
corporate office and Cardinal Staffing, Inc.
- Developed and engineered Server based Star bus Topology network for Kim Son Inc. and
Cardinal Staffing and Resource Management.
- Installed Corporate software Installed and configured
Routers to communicate between five Kim Son locations
- Supported the network and all Technical support for
Kim Son and Cardinal Staffing.
Enron Networks, LLC. Houston, TX 5/99-12/01
Distributed
Application Management
- Scripted and automated application rollouts,
maintained and upgraded applications
- Responsibilities were as follows:
- Received application via assignment database and
packaged the application using SMS installer and a pre-written VB template
- Packaged third party software as well as in-house
developed software.
- Worked closely with developers to maintain in-house
developed apps with Oracle database backend
- Maintained Scripts and packages for 18,000 nodes
- Repaired old Wise Batch scripted software packages and
updated the software script to SMS Installer and created MSI packages
- Packaged upgraded software and rolled out as newer
versions are released
Desktop
Analyst Team Lead\Supervisor
- Supervising eighteen desktop analysts, served as role
model for Enron Core Values often leading by example. Supported Desktop Analyst by being an
important and reliable resource for them to tap on personally as well as
job related issues.
- Responsibilities are as follows:
- Monitor and support Desktop Analysts
- Wrote and collaborated with user community to
establish a viable service level agreement
- Hiring of employees and contractors as well as
terminations if necessary
- Delegated responsibilities according to resources
available
- Attend Churn meetings, maintain Service Level
Agreement to maintain customer satisfaction
- Served as liaison between analyst and upper management
- Motivate and coach employees for the optimal
discretionary effort
- Made decisions on whether to hire or terminate
employees based on Peer Review Committees
Third
Level Technical Analyst
- Provided technical support for floor support
technicians Resolved issues escalated through team leads for research,
resolved issues document the resolution to be posted in knowledge
base. Responsible for the relaying
of information with up to six technicians
- Responsibilities were as follows:
- Create and administer new and existing user accounts
and maintain security on an NT Server 4.0 and 3.51 through Global and
Local groups in USER MANAGER
- Troubleshoot and correct errors on client-server connectivity
issues and on the installation of third party software
- To serve as the last line of defense on issue’s that
were outstanding
- Resolved Issues that were escalated from second level
support and adding resolution to interoffice database, for technical
reference
- Provided Mentoring to second level technicians. Made sure technicians were going through
the proper troubleshooting
procedures
Unocal, Sugar
Land, TX 1/98-5/99
Local
Area Network Specialist
- Consultant for Operation Systems Incorporated, Worked
through OSI for Spirit Energy, Unocal.
- Packaged, automated and distributed Office 97 and
several applications in-house developed as well as third party venders
software
- Maintained, corrected and repaired scripts that were
faulty or ceased to function
- Troubleshoot and correct errors on client-server
connectivity issues and on the installation of third party software
- Create and administer new and existing user accounts
and maintain security on an NT Server 4.0 and 3.51 through Global and
Local groups in user manager
- Assist LAN administrators with application migration
from Novell Servers 3.x to NT Server 4.0 by providing end-user support
through maintaining optimal performance on individual desktops
- Configured, Analyzed several applications for mass
rollout such as Office Professional suite 97, Oracle installer for
windows, Oracle in-house developed applications, Telnet Assisted in the
migration from Novel NetWare to NT 4.0 and migrating all subsequent
software
Independent
Consulting, Houston TX 09/97-1/98
Client: Compaq
Computers Corporation and Carriage Services
Information
Technology Professional
- Configuration/Systems analyst, Local Area Network
Specialist
- Analyzed and troubleshot issues on connectivity and
configuration of internal network, composed of a token ring topology and
Banyan Vines Network operating system
- Automated Microsoft Office 97 Rollout using WINstall
- Assisted in setting up Microsoft Exchange Server and
e-mail services
- Provided technical support for servers as well as end
user support
AIM Management
Group, Inc., Houston, TX 01/97-09/97
Configuration Analyst
- System Administrator for a secluded test network,
which is an exact mirror image of the production server which supports
1300 nodes
- Responsibilities are as follows:
- Created WINstall scripts to automate Mass Rollouts and
to avoid conflicting DLL’s of a wide variety of software
- Packaged and created Scripts for the test environment
tested the scripts in the secluded environment and repackaged for
production after Software Quality Assurance team was completed.
- Installed, configured, and supported a wide variety of
in-house developed and manufactured applications and software for the
server and networked environments
- Install software via automated scripts on test servers
for the purpose of testing against pre-existing software and applications
- Implemented a ten-node network with one NetWare 4.1
server, two NetWare 3.x, and one NT 3.1 server
Software Support
Inc., Houston, TX 03/96-12/96
Customer Service
Representative
- Provide technical support to customers of Gateway
2000, Compaq, Acer, AST, Syquest, Sega Soft, and a number of software and
computer manufacturers, which greatly demands extensive experience and
proficiency in Windows ’95, Windows 3.1, Windows 3.11, and DOS.
- Configure systems for optimal performance with
compatible software that include all Microsoft Software and other third
party software
- Troubleshoot and correct errors in preinstalled
software as well as hardware, along with the connectivity of modems and
network interface cards
- Determine and correct the nature of specific issues
such as faulty or incorrect drivers of various peripherals and hardware
cards, which includes changing drivers, shipping updated drivers to
customers as well as directing customers to manufacturers BBS to download
updated drivers
- Assist Network Administrator in installing network
cards and cabling of RJ-45 and thin-net in a star-bus topology for 200
computers due online
- Train new employees as required for Windows ’95 and
DOS
- Guide customers through installations of various
operating systems such as Win ‘95, Win 3.1, Win 3.11, DOS, NT workstations
4.0, as well as installation of software including Microsoft Office,
Lotus, and other third party software
EDUCATION:
- Achieved
EnCE Certification on 1/25/2012
- Microsoft Certified Systems Engineer, Southern
Methodist University, Houston branch Certification: MCP - 5/97
- Persuing Management Information Systems, Houston
Community College, Stafford campus - 01/04
- Associates of Applied Science, Biomedical Electronic Technology, Microcomputer Technology
Institute (GPA: 3.5) - 11/91
- Associates of Applied Science, Microcomputer
Technology Institute, Houston, TX (GPA – 3.6) - 12/90
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