Enrollment Counselor Sample Resume Format in Word Free Download -->

Enrollment Counselor Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Lydia Brown
309 Evergreen Dr
Kincheloe, MI 49001
Lydia.brown@gmail.com
906-495-9876


OBJECTIVE
To have a career with an established and growing business where I can use my sales, computer and managerial skills to the fullest potential.
EXPERIENCE
07/2001-08/2010 and 04/2004-02/2010 Apollo Group, Inc.,  Enrollment Counselor/Manager
§  Manage and train a team of 13 enrollment counselors to successfully meet a monthly enrollment budget.
§  Conduct performance reviews and disciplinary action as needed. 
§  Meet monthly budgets and company sales goals.
§  Counsel potential students on course of action upon returning to college either over the phone, in a     group setting or 1-on-1.    
§  Gain referrals from students and other sources to help create new business.
§  Schedule first class and assist students with entering the online classroom ensuring their success.
§  Train new enrollment counselors.
§  Resolving obstacles counselors may encounter during the enrollment process and once in class.
§  Monitor and continue student support throughout the first and second class.
§  Complete necessary enrollment documents ensuring accuracy for admissions including financial aid.
§  Interact and maintain relationships with other internal departments such as academics, finance and management.
§  Ability to constantly meet changing rules and guidelines and provide ongoing training.


03/2000-05/2001 Stanford University, Computer Training and Support
§  Train and support end users, faculty and staff on PeopleSoft software in both classroom setting and one on one.
§  Create training materials and courses.
§  Participate in planning to determine functionality in each rollout of student administration based on academic calendar.
§  Participated in testing new functionality and business processes using test scripts.
§  Set up helpdesk procedures and provide helpdesk support.  Interaction with all levels of management.
§  Troubleshoot system issues, install and configure software on desktops.

Lydia Brown       pg 2

07/1997-03/2000  Praxair Distribution Inc.,   Distribution Manager/Customer Service Liaison
§  Prepared bill of lading, hazardous material shipping documents.
§  Managed 14 drivers and fleet of 24 trucks, tractors and trailers.
§  Maintained specialty gas inventory for entire plant.
§  Scheduled incoming and outgoing freight, customer liaison.
§  Budget analysis and accounts payable reconciliation.
§  Maintained DOT logs, trip reports and legal requirements.
§  Source vendors for truck maintenance, for manufacturing needs and specialty gas products.
§  Conducted performance reviews/disciplinary action, interviewing and hiring new employees and safety meetings
§  Maintained specialty gas accounts for company's largest customers and sale of new products.
§  Reviewed incoming shipping documents for accuracy.
§  Ensured timely deliveries and accuracy of gas products, incoming and outgoing.
§  Working hand in hand with outside sales reps and management within the customer structure as well as Praxair.
§  Resolve customer issues and set up new specialty gas accounts.

10/1995-07/1997  AZ DPS,  Identification Clerk
§  Controlling Criminal Justice information released to law enforcement
      and to the general public.
§  Assisting officers with arrest information, warrants and criminal     
      history.
§  Complete background checks, input court dispositions and arrest information.

01/1989-09/1995  Liquid Carbonic/Praxair,  Customer Service/Distribution
§  Prepared shipping documents for outgoing and incoming product.
§  Maintaining DOT logs and trip reports for 17 drivers.
§  Scheduling and coordinating daily deliveries of specialty gas products.
§  AS400 computer backup support and training of new users.
§  Administrator of government contracts for specialty gases.
§  Maintain relationships with outside sales reps and government officials.
§  Maintained FDA and Hazardous Materials files.
§  Sales of specialty gas products to new and existing customers
§  Troubleshoot and maintain regional computer operations on IBM sys36

Education and Skills

§  United States Navy 1984-1987
§  Lansing Community College  1980-1981
§  Scott White Real Estate 2003
§  Windows  95-Vista     MS Word    Excel
§  Power Point     MS Works   
§  Outlook Express   Outlook
§  Typing skills at 60 wpm  
     *Other software applications specific to company activity










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