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E-Business Consultant Sample Resume Format in Word Free Download

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Elin Beall

elin.beall@aol.com
925-786-9876

SUMMARY
I have a broad range of Business analyst, project management, and QA experience. I have been responsible for project requirements, project planning, budgeting, client negotiations, and general implementation activities.
With over 15 years of IT experience I have worked in Retail, e-Commerce, Transportation, Finance Banking, Telecom, Enterprise Data Storage, and Software sectors.
I have also worked in multiple technology environments from Mainframe, Client-server, to web based applications. I have worked on 7 Enterprise scale initiatives including single source/multi-site projects, Microsoft platform/Open Source redesigns, Business Process Reengineering, mechanized ordering, aircraft visit management, fraud prevention, POS, as well as Extranet B2B initiatives.

PROFESSIONAL EXPERIENCE
02-10 PRESENT AGILE QA LEAD SPECIALIZED FINANCIAL AND INTERNAL TECHNOLOGY SOLUTIONS (SFITS)
This position was responsible for creating an Agile QA team within the SFITS organization supporting the Wholesale Bank CRM initiative.
Developed the overall Agile approach for the Relationship Management and Cross Sell Tools
Partnered with the business to develop our Agile workflows and best practices
Built a 12 member distributed Agile QA team.
Implemented base level performance test methodology to support upcoming merger related initiatives.
Implemented HPQC defect tracking tool for use across the BTS enterprise.
Facilitated the implementation of QTP 10 and Anthill Pro
Evaluated/implemented an Agile test automation framework (Awetest) to support the TDD model.
Evaluated Data Validation Automation Framework to support ongoing conversion efforts.
Standardized resource onboarding process to reduce resource ramp up time.
Partnered with the business team to develop a standardized impact analysis template to improve CR approval turnaround.

01/ 09-02/10 E-BUSINESS CONSULTANT, WELLS FARGO BUSINESS TREASURY SOLUTIONS (BTS)
This position is responsible for implementing an Agile QA process for the BTS enterprise and supporting the implementation of Treasury IT solutions.

Directly supported Customer Account Merger Project for the Wells Fargo/Wachovia merger
Implemented Scrum methodology
Worked with preferred vendors to acquire additional resources and negotiate contract terms.
Facilitated requirements definition for the Relationship Management tool initiative.
Performed organizational assessment to identify areas to introduce quality improvements in the process.
Working data analyst supporting the Wells Fargo/Wachovia Wholesale Customer integration
Partnered with internal business partners to identify data issues and desired end states.

05/07 12/08 : BUSINESS ANALYST, MARKET LIVE MULTI MEDIA
This position was responsible for developing the business requirements for the implementation of the Endeca Intelligent Search Engine Module and SOA oriented feature set for the Market Live core e-Commerce product on both Oracle/Apache/Linux and Windows/IIS/SQL platforms.

Developed multiple use cases for the B2C and Admin applications, which defined functional and non-functional requirements
Implemented risk based requirement assessment
Engaged customers to solicit functional requirements
Created Storyboards and functional specifications via Visio and Axture
Initiated effort to assess the impact of change request items to release schedule and quality
Held weekly status meetings with client and project team to coordinate work effort and prioritize requirements/issues
Worked with development and QA to triage and prioritize defects
Responsible for providing daily status of key program requirements to leadership
Provided executive leadership with post implementation release analysis based on key learnings
Worked with project teams to estimate impact and cost of environment down time to the organization
Assisted other application teams to develop reporting metrics to assess release efficiency and effectiveness
Reviewed all technical documentation and performed GAP analysis against functional requirements
Worked with vendor project resources to escalate and prioritize issues
Worked with the entire project team to ensure project business and quality goals were met
Assisted in training professional service team members
Responsible for overall UAT test strategy
Developed and executed UAT test case and test conditions
Presented detailed readiness report to senior leadership
Created detailed test scripts
Prepared data to achieve test objectives
Facilitated development of repeatable processes
Worked with reporting team to develop predictive defect reporting model


04/ 06 05/07: SENIOR BUSINESS ANALYST/PROJECT MANAGER, HITACHI DATA SYSTEMS HDS

I was responsible for the direct management of a 7 member cross functional Business Analyst/QA team as well as project management responsibility of the 15 member project team for the implementation and support of the HDS extranet re-platform initiative using the Sun One product suite.
Directed the work of a 7 member analyst team.
Defined the business requirements for the HDS B2B extranet.
Developed the UI wireframes using Visio
Worked with key business stakeholders and system architects to develop nonfunctional requirements
Provided weekly status to senior leadership (Steering Committee)
Worked with Super User business partners to develop detailed use case scenarios
Leveraged Quality Center for test case repository and defect tracking
Held daily status meetings with project team to coordinate work effort and prioritize issues
Responsible for risk planning and tracking
Created the overall test strategy for performance and functional testing
Negotiated vendor contracts/rates and resources
Worked with vendor engagement manager to escalate and prioritize issues
Worked with the entire project team to ensure project business and quality goals were met
Assisted the project manager with all project management duties
Created detailed access control lists
Facilitated technical specification and design reviews
Developed and executed detailed training plan for Global resources/customers
Created resource estimate and budget analysis for project
Responsible for creating application help desk and support group for B2B extranet portal.
Developed test case and test conditions
Created detailed UAT test scripts
Prepared data to achieve test objectives
Created detailed system flow documents

04/ 01 04/06: QA TEAM LEAD ENGINEER, GAP INC DIRECT. - GID

As a QA team lead at Gap Inc., I was responsible for managing a 13 member cross-functional QA team. I directed the work of the team through the full quality assurance lifecycle for Gap Inc.s POS and Real-time Credit initiatives, as well as the IBM Web sphere Product Center, Product Content Management and Marketing Content Management applications and e-Commerce re-platform redesign.
.

Directed the work of 13 multi-geographic QA engineers (Contract/Employee)
Created detailed system and integration test plans for a web-based POS and Real Time Credit
Responsible for working with business partners and key business stakeholders to identify proper scope items
Created standard test plan utilized for all web efforts
Responsible for performance reviews of FTE team members.
Negotiated contracts with vendors
Performed resource estimation and needs analysis for QA positions.
Worked with senior management to develop standard testing practices/procedures to support the STP.
Responsible for overall test planning and execution activities for multiple releases
Assisted project managers with developing detailed project plan and resource estimates
Provided senior leadership with detailed status of testing milestones/issues/test metrics
Used Mercury TestDirector for creating test cases, test scripts, managing test activities and recording defects
Prioritized issue/defects to meet project objectives and mitigate risk factors
Participated in formal review of functional and design specifications
Lead business tools data conversion effort.
Assisted business analysts with functional specifications and business rules
Worked with business stakeholders on key business process redesigns
Created system test cases for custom javascript tools, Sprocs, web based applications
Created integration test cases for data import/export using XML and IBM MQ Series
Analyzed, verified and edited data imports and exports using Altova XMLSpy
Reviewed log files on Red Hat hosts using Putty SSH and WinSCP clients
Created SQL test data scripts to populate QA environment prior to integration
Worked with the automation team to Implement a custom key driven framework to support automation testing
Responsible for the implementation of Real Time credit software on Gap.com, Old Navy.com and Banana Republic.com
Performed gray box testing on re-platform effort which includes db validation & application functional testing
Performed testing on multiple DTS packages and Stored Procedures on Microsoft based platform

03/ 00 04/01: PROGRAM MANAGER, NETCENTIVES INC.

As a Senior Program Manager at Netcentives, I led a cross-functional team (Business, Development, Engineering, QA), responsible for deploying customized loyalty networks for our clients.

Worked with senior management to develop standard requirement gathering practices/procedures
Assisted managers with developing detailed project plans and resource estimates
Managed and directed the work of the 10 member cross-functional project team
Facilitated formal review of functional and design specifications
Managed the QA effort for a web enabled application suite
Worked with the key business partners to define and scope release effort
Assisted in the development and design of applications
Responsible for delivering 10 applications installed across nine customer networks
Worked with the V.P. of Engineering to align project structure with re-organization
Facilitated equipment procurement for new project initiatives
Documented business process flows to re-engineer SDLC with Netcentives
Created detailed project schedules
Coordinated resource utilization across the enterprise (Development/QA/Engineering)


08/98 03/00: SENIOR BUSINESS ANALYST/PROJECT MANAGER UNITED AIRLINES CORPORATION MAINTENANCE OPERATION CENTER

As a Senior Business Analyst for UAL, I was responsible for managing the Air Craft Visit Management System modernization initiative. This position was responsible for working with key business partners to develop the overall business requirements, detailed business process flows, vendor RFP, and overall project plan. In addition, the position was responsible for managing all on-site resources, as well as on-shore/off shore resources.

Worked with the client organization to develop business use cases
Developed detailed business process flows to support new Aircraft Visit Management modernization initiative
Identified Vendor software to meet business requirements
Worked with the project team and purchasing team to develop the request for proposal (RFP)
Interviewed and evaluated prospective team members.
Coordinated implementation and development efforts with the contracted vendor
Created application requirement and application specification documents
Assisted in the process re-engineering effort for the resource management application suite.
Performed business process and risk analysis
Worked with the project team to determine project scope
Co-Managed and directed the work of the 25 member cross-functional project team
Coordinated and formed the technical test team
Facilitated user sessions to determine application test requirements and create detailed test scripts
Provided work direction to team members including on-shore/off-shore test resources
Created the overall support plan for AVMS system post implementation.
Created overall project plan
Created detailed user facilitation questions based on legacy code.
Coordinated and performed system integration testing with users and technical team
Coordinated code implementation and post implementation activities from a business perspective

09/ 96 08/98: SYSTEM ANALYST, SBC TELECOM

SKILLS:

Database: Oracle 8.1.7, Oracle 9i, MS SQL Server 2000-2005.
Test Tools: Altova XMLSpy, Mercury TestDirector, Mercury WinRunner 7.x, Quality Center, Selenium, Link checker, TOAD, MQ4J,WinSCP, Putty, Beyond Compare, Edit Pad,MS Enterprise Manager, Link Evaluator, W3C Page Validator, Total Validator, LiveHttpHeaders, ieHttpHeaders, and Charles Web Debugging Proxyy

Project Management Tools: MS Project, Primavera

Operating Systems: Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2000/2003

Programming Languages: Familiarity with Java, XML, and 
L.

Other Development-Related:Participated in full spectrum of software development lifecyle: Project planning, creation of business functional specifications, QA functional and performance test plans and test cases, documentation of software issues, on-site software installation and training, customer support of end-user

Other Skills: Strong team management, project management, organization, presentation, training, verbal and written communication skills; team player, independent performer.

PERTINENT COURSEWORK
Sun Java Systems Identity Manager Administration and Maintenance
Sun Java System Identity Manager: Deployment Fundamentals
Oracle 9i SQL/PL-SQL, Oracle University
Oracle 9i, Fundamentals, Oracle University
HTML, SFSU
Project Management certification, UC Berkeley Extension
EDUCATION
1992 1996: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, CALIFORNIA STATE UNIVERSITY, CHICO
Concentration: Marketing & Management Information Systems

2009 2010: EXECUTIVE MBA, ST. MARYS, MORAGA


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