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Maya Frechette
309 Choctaw Ave, North Las Vegas, NV 89001
(H) 702-684-1230 (C) 808-391-9876 maya_frechette@yahoo.com
CAREER PROFILE:(Security
Clearance – TS/SCI)
·
Proven Information Technology manager/leader
with 22+ years of experience programming, planning, fielding, the installation,
security, and sustainment of Information Technology and Telecommunicationssystems.
·
Concrete track record of building award
winning IT teams with a special focus on exploiting emerging cyber technologies
to employ state-of-the-art systems that improve operations and efficiency while
reducing dependencies, overhead, and the overall IT footprint.
PROFESSIONAL
EXPERIENCE:
Director of Projects, Plans &
Implementation Oct 11 – Present
Nellis AFB, NV| Tel # (702)
652-2765
·
Supervises a team of 36 Engineers,
Project Managers & Info Assurance Personnel and oversees strategic
communications planning, support, and interagency coordination for $53M of
Information Technology projects.
·
Develops technical and management
solutions to new and/or improvements to networkenterprise including; network
backbone, end business nodes, server-side & client-side requirements,
inside/outside cabling, telephone systems, and video-teleconference systems.
·
Provides guidance and coordinates on
site surveys, budget analysis, studies, and potential economic, manpower, or
environmental impacts and authors and coordinates Statements of Work for
contractor/vendor support of all information and telecommunications systems.
·
Supervises the design review and
coordinates with multiple agencies to produce state-of-the art cyber technical
solutions and engineering products.
·
Ensures sound technical solutions for IT
support to include HVAC and primary & back-up power and coordinates vendor approval
for purchase or lease of commercial circuits (I.e. ISDN, T1).
Director of IT Operations June10
– Oct 11
Nellis AFB, NV | Tel# (702)
652-9827
·
Directed154 IT technicians in the fielding,installation,
testing, administration and sustainment of major network software and hardware operations
in the NOC and across the enterpriseto include: ITN’s, firewalls, servers,
routers, switches, hubs, air traffic control systems, theAvaya telephone switch
and all auxiliary equipment and peripherals.
·
Managed the infrastructure office and
conducted network monitoring and management utilizing Cisco Works and
supervised network administrators in the collection and performance of digital
forensics
·
Oversawbilling and contract support for the
Air Forces’ largest Personal Wireless/Land Mobile Radiosystem (Blackberry’s,
cell phones, pagers &Motorola hand-held radios) supporting emergency
responders, flight-line and base operations personnel.
·
Managed base Help Desk operations to
include account creation, problem resolution and the coordination of 2,600
Remedy ticket per year.
·
Ensured information protection of
network systems through the deliberate use of passive and active security
systems; security policy, access control, and malicious software defenses etc.
Hickam AFB, HI | Tel# (808)
448-2030
·
Managed 65 IT personnel in the day-today
operations and maintenance of one secure and one non-secure military network.Provided
software and hardware installation and sustainment on 1100 desktops and laptops
supporting military operation across the Pacific Theater.
·
Designed and implemented advanced
computer, communications, command and control (C4) systems and telephone
network design and managed the Network Operations Center, Information
Protection Office, RF Communications techs and infrastructure personnel.
·
Advised senior leadership onarchitecture
deficiencies and potential network security threats.
·
Meticulously ensured compliance with
standards and regulations, of federal, state, and local, while providing
guidance for interoperability of new technological advances.
·
Researched and coordinated purchase of
architecture and assoc installation materials.
Help Desk Supervisor Nov
98 – Mar 04
Hurlburt Field, Fl | Tel# (702)
652-9827
·
Delivered desk-top support to 6000 base
customers to include; account creation, patching, hardware repair, software
installation and conflict resolution.
·
Conducted quality assurance inspections
on network, computer, air field communications, thebase telephone switch, WLAN,
CCTV, microwave, satellite, and radio systems.
·
Managed help-desk technicians during
level 1 & 2 IT support and responsible for troubleshooting, reporting and
tracking end-to-end LAN and CAN system failures, assigning maintenance actions
to appropriate IT personnel center and following up to verify resolution.
·
Managed, directed, and reported daily on
operations of $250M communication network, transmission systems and air traffic
control equipment supporting special ops networks.
·
Monitored and tracked more than 200
trouble tickets per week using Remedy. Managed priority escalation and
prepared/presented daily status briefings to management and senior leadership.
Senior Electronics Technician/Installer Nov 89 – Nov 98
US Bases in Tokyo &Okinawa,
Japan
·
Troubleshot, programmed and repaired
malfunctions on Land Mobile Radio and Pager systems. Performed alignments to
transmitters, receivers, transceivers, recorders, communications consoles, and
associated equipment.
·
Engineered, installed, removed, and
relocated communications & information systems and infrastructure such as;
local area networks, multiplexers, antennas, cabling, radios, cryptographic
equipment, navigational aids, and meteorological equipment.
TECHNICAL
SKILLS:
Operating
Systems:
Windows Server 2000, 2003, 2008 | Windows 3.11, 98, 2000, XP, Vista, 7
Network
Admin/Call Center: Active Directory | Remedy | Integrated
Maintenance Data System (I.e CAMS)
Productivity
Packages:
Microsoft Office 97, 2000, 2003, 2007 | Adobe Reader
Collaboration
Software:
MS Exchange 2003 | Blackberry Enterprise Server | MS SharePoint | OWA | mIRC
System Security: HBSS
| Symantec | McAffee | Blue Coat
Network Equipment:
Cisco: Routers, Hubs & Switches | Sidewinder Firewalls | DLink | FO Patch
Panels | ATM | ITN
Network
Monitoring/Management: Cisco Works | Whats Up Gold | HpOpenView
Telecommunications:
Avaya PBX/VoIP | VoSIP | STE | STU | Android | Blackberry | iPhone | iPad
Network
Communications: T1 thru OC192 | DSL | RF Cable | Fiber Optics |
Wi-Fi | Ethernet
CCTV &
Security:
IP Cameras | Integrated Intrusion & Fire Alarms | Common Access Card |
Biometric Access Control Systems
Audio Visual: CCTV
| Crestron | AMX | DirectTV | Dish Network | Haivision IPTV | Tandberg VTC
RF Technologies: VHF,
UHF, HF, AM. FM, | Wi-Fi | Bluetooth | Microwave | Satellite
Radio Systems: Harris
| INMARSAT | Motorola | SunAir | ITT
ATC Systems: ILS
| TACAL | OJ-314 | DVRS | ETVS | GATR Site | RAPCON Consoles | GSH-56/57
Military Mission
Systems:
JRE | ADSI | MIDS | DisVoice | TDC-ICAP | TBMCS
Cryptographic:
KG-84
| K8-175 | KG-235 | KIV-7 | KG-94 | KY-57 | HAVE QUICK | SINCGARS
EDUCATION/TRAINING:
2011 Certification – ITIL v3
2011 CBT – Fundamentals of Project Management
2010 CBT – Server+ Preparatory Course
2009 Certificate – Conflict Management, Strategic
Leadership & Management Principles
2009 Certificate – CompTia Security+ Course
2008 USAF – Theater Deployable Communications
Planning Course
2007 USAF – Information Assurance and Security
Classification/Marking Course
2006 Assoc Degree – Community College of the Air
Force: Electronic Systems Engineering Tech
2005 Certificate – Communications Skills for Leaders
Course
2005 Certificate – Integrated Communications and Network
Design
2004 Certificate – Security Fundamentals: COMPUSEC,
COMSEC, INFOSEC & OPSEC
1998 Certificate – Enhance Terminal Voice Switch
Course
1998 Certificate – Digital Voice Recording Systems
Course
1994 Certificate – Leadership & Management
Course
1990 USAF – Electronic Systems Standard Installation
Practices
1990 USAF –Technical School – Ground Radio
Communications Apprentice
AWARDS/MEDALS:
2010 – Nellis AFB - Information Dominance/Gen John
P. Jumper Award: Warfighting Integration
2009 – Hickam AFB – Team of the Quarter for
Information Systems Excellence
2009 – Hickam AFB – Communications & Information
Systems War Fighting Integration
2008 – Hickam AFB – Senior Non-Commissioned Officer
of the Year (Communications Sq)
2007 – Hickam AFB – Senior Non-Commissioned Officer
of the Year (Communications Sq)
2006 – Hickam AFB – Non-Commissioned Officer of the
3rd Quarter (Communications Sq)
2 x Meritorious Service Medals - 3 x Letters of
Commendation - 3 x Achievement Medals
Humanitarian Service Medal - Global War on Terrorism
Medal - National Defense Medal
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