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Director of Operations Resume Layout Format in Word Free Download

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Kade Tingley
454 S. Shiloh Rd..  ·  Garner, NC. 27514  ·  Kade@yahoo.com    ·  C (828) 896-1234

OPERATIONS DIRECTOR

SUMMARY OF QUALIFICATIONS
·         Dedicated operations, transportation and logistics professional with more than 28 years experience.
·         Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance.
·         Skilled with DOT and OSHA compliance and ICC regulations.
·         Experienced with equipment acquisition, asset management, budgeting and financial management.
·         Solid experience with JIT delivery and state transportation licensing and permits.
·         Strong warehouse and inventory control management experience.
·         Adept and experienced in problem solving and providing solutions.
·         Persuasive, with ability to communicate effectively with culturally diverse audience.
·         Computer skills include MS Office Suite and Frog Design Inventory System.
Professional Experience
Director of Operations                                                                                        2006 to NOW
Broyhill Galleries by Hudson / Chloes Furniture                            Lenoir,/ Clayton, NC

A premier source for quality furniture.

•      Manage warehouse, inventory control, product distribution, home deliveries, payroll and personalized customer service.
•      Ensure proper shipping, receiving, inventory and merchandising of fine furniture.
•      Provide timely home delivery of furniture.
•      Manage all aspects of stand alone store operations.

Third Party Logistics Accounts Manager                                                  2003 to 2006
Cory Home Delivery                                                                                                     Lakeland, FL
One of the oldest and largest specialized delivery carriers in US.
•    Managed accounts of companies including Rooms To Go, Thomasville Furniture and Drexel Furniture.
•    Supervised home delivery teams achieving 85% customer satisfaction per ongoing survey results.
•    Balanced and prepared profit and loss statements.
•    Handled payroll operations.

President, General Manager                                                                              2001 to 2003
Lighthouse Logistics                                                                                                     Canaan, ME
Independent logistics trucking company. 
•    Provided brokerage for fleet owner operators.
•    Performed contract negotiations.
•    Served as 48 state transportation authority and New Brunswick, Canada.
•    Ensured state and federal DOT compliance.





Third Party Logistics Operations Manager                                                    1997 to 2001
Lily Transportation                                                                                                        Auburn, ME
Contract carriage systems for transportation, delivery and  distribution.
•      Managed transportation operations for large freight carrier.
•      Developed cost-effective methods for transporting customer materials.
•      Handled communications with customers providing personalized customer service.
•      Ensured full compliance with all DOT, state and federal regulations.
•      Maintained company payroll, accounts payable and receivables.

Production Supervisor/Transportation Manager                                      1989 to 1997
White Rock Distilleries Company                                                                            Lewiston, ME

Leading manufacturer and importer of fine spirits and liqueurs

•      Served as Production Supervisor and Transportation Manager for Maine’s only distiller with 80 employees and annual sales volume of $60 million.
•      Supervised up to 25 personnel and prepared income, expense, and fiscal budget reports.
•      Coordinated shipping across the US for timely and efficient distribution.
•      Ensured compliance with all state and federal regulations.
•      Performed intensive cost analysis recommending fleet and staff downsizing and increasing use of
      common carriers.
Additional EXPERIENCE
      Transportation Manager and Dispatcher, Scammon & Sons Trucking Co., Inc., Saco, ME  1989
      Senior Driver, Ryder Dedicated Services, Lewiston, ME 1986 to 1988
      Shipping Supervisor, Queen City Warehouse, Walmart Distributions, Oxford, AL 1982 to 1983

MILITARY EXPERIENCE

SHIPPING AND RECEIVING SPECIALIST                                                                                 1978 to 1982
UNITED STATE ARMY                                                                                                                   FT. Bragg, NC
•      Served as second in charge of warehouse, shipping and receiving of merchandise, inventory control, purchasing, and operations.
•      Paratrooper and Sniper Expert rating.
Education And Training
Associate’s Degree in Business Administration Science or arts                           
UniverSity Of Maine                                                                                                        Auburn, ME.
ADDITIONAL TRAINING
•    Commercial Drivers License
•    HAZMAT certification
•    30 hour OSHA training
•    Dale Carnegie course
•    Warehouse and Distribution certificate 
Affiliations
•      Father of the Year, Maine, 1999
•      Business Man of the Year, Maine,  2001
•      VFW member


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