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Sofia Rath
                                                                                                     Mobile : 510-759-9876
                                                                                                                         E-mail : sofia@gmail.com
                                                                                                                         
SYNOPSIS


o    Senior Project Manager in Healthcare Services vertical at Infosys Limited with 15 years of experience in managing sales and delivery management.
o    Strong management and interpersonal skills coupled with excellent communication, Leadership skills, team interaction and Presentation skills capabilities.  
o    Manages multi-functional team with large size portfolio operations, sales strategy, pursuing sales opportunities, meeting annual revenue goals apart from holding key relationships with senior client executives. Self motivated personality, builds and manages highly diverse team.
o    Managed portfolio of $5M ~ $6M along with leading a team of 30~40 skilled resources at various times at Client site for last five years.

CAREER OBJECTIVE / POSITION SOUGHT
o    Current objective is to apply my leadership, communications, outstanding interpersonal, and people management skills along with strong technology, process and domain knowledge to help lead a competitive growing organization to a new level of success.
o    Seeking meaningful employment in a diverse and dynamic work environment which will help me hone my existing managerial skill-set while giving me the opportunity to learn new skills and shape my career towards Account management and help me create business opportunities through Presale and domain expertise.
o    Position Sought:  Delivery Manager/ Senior Program Manager/ Engagement Manager

PROFESSIONAL EXPERIENCE



01   Client
Aetna Inc., USA


Job Description :


Positioned as a Client Project Manager and Managed Multi Million dollar Projects in parallel within 5010 compliance Program, Plan Sponsor, Claims and Informatics Domains. Handled Strategic projects few of which included Plan sponsor reporting project, Enhancement of Automated Plan Conversion (APC), Automation of both APC and Claim adjudication, Building a new Atomic Data Warehouse in support of creation of a Strategic Data warehouse to meet future need.

The Plan Sponsor Reporting projects will establish a new Reporting Database for the Business users by storing data from Various sources within Plan Sponsor domain and will facilitate a reporting capability using Business Object. The Goal is to eventually replace the current DAF reporting facility which will not be supported by Windows 7.

Role :     Client Project Manager                                                                        Duration : Apr’08- Till Date
Responsibility:
  • Project planning and Tracking, Monitoring the Project Financials (Marked Budget/ Working Forecast vs Actual Forecast). Involved in Forecasting and resourcing, Overall project management, Quality adherence
  • Demonstrated strong leadership capability by working effectively with large teams and multiple stake holders with varied interested
  • Worked in unison with diverse groups in a matrix organization (Business users, business partners, DBA, Business Analyst, QA project manager, technical staff, Architects, Upper management and Middle management)
  • Reviewed High level Business needs and facilitated discussion with Business Stakeholders so as to enable the Business Analysts to come up with a robust High level and Detail level Requirements for the project
  • Making sure the project follows the APLC process defined during the commencement of the project
  • Project Scheduling and Tracking various activities based on the project Milestones defined in Planview
  • Controlled changes to cost, budget tracking, identified quality standards, performed regular project performance evaluation and monitored project results to ensure compliance with relevant quality standards
  • Managed the project/Program level Risks, Issues and worked with appropriate stakeholders to mitigate them
  • Conducted the Weekly Level1 sessions for various project stakeholders and shared project Status, risks, Issues, Dependencies and tracked action items to closure
  • Conducted various work product reviews and making sure the processes defined are followed within the projects by all stakeholders
  • Conducted Exit Gates for Senior Leadership (Level2/Level3) and shared the Exit Gate summary document
·         Identified training requirements for the team members and motivated teams to ensure their career development and positive contribution to the company
·         Monitored the implementation activities for successful deployment of the project
·         Overseeing the transition activities to Production support and enhancement team once the project completes the defined warranty period
·         Handled an internal Infosys team of 22 Business analysts and 5 project managers within the domain. Involved in their Career planning, Appraisals and internal team development to strengthen Infosys presence in the domain
·         Tracked and presented the status to Infosys and client senior management to present the accomplishments, challenges and risks for the domain



02   Client
Aetna Inc., USA

Job Description :

Positioned as a Quality assurance Project Manager in the client org and managed multiple projects across different releases in the Member and Plan domain.  As a QA project manager handled the overall end to end deliverables for the Testing organization in different Life cycle of the project and provided the status of the project from QA standpoint to senior leadership.

Role :     QA Project Manager                                                                        Duration : June’04- Mar’08
Responsibility:
·         Coordinated Environment setup, Provided Estimation in different phases of SDLC, Participated in PAT (Project assessment) review sessions
  • Involved in preparation of Master Test strategy (MTS), Conducting work product review, Test Result summary, Defect reporting and tracking, Preparing status report, Conducting triage meetings, Sharing status with senior leadership
  • Participated in projects managed in an Offshore/Onshore delivery context and overseeing the entire testing activities for multiple domains
  • Liaised with client managers to assess and ensure internal customer needs were satisfied
  • As a portfolio manager, coordinated an internal team size of 11 programmer analysts and 30 software engineers for various applications within the Member, Billing and Plan domain
·         Extensive analysis on the manual scenarios from the high level scenarios were performed
·         After through reviews by the business and the tech team, worked with the QA team in creating the testing scenarios for all the high level test cases
·         Identified and negotiated with client project Managers for scope definition and change requirements
·         Addressed any issues and queries from the team and worked with the respective team for the speedy solution
·         Conducted periodic defect status meeting and  coordinate with the Business and Development team on prioritization
·         Provided support to offshore during Manual system testing, performance testing, regression testing and system testing. Provided support for automation of applications within the domain
·         Monitored the production installation of the projects and addressed any defects during warranty
·         Performed as the domain and Technical Certification anchor for the entire onsite team for Infosys within Aetna


































 
    03   Client
Aetna Inc., USA

    Job Description :

     The project scope was to provide and maintenance and enhancement support for two applications
     (AAS and Data Migrator) in the member domain. The requests were categorized into Minor and
    major requests and these were analyzed, coded and tested from offshore with the support
    from onsite team.



Role :     Offshore Project Manager                                               Duration : May’03- May’04
Responsibility:
·         Provided technical and managerial leadership for onsite and offshore team, assigned and reviewed the work of programmer analysts and software engineers
·         Provided regular status to Senior Managers for Resource requirements and new business opportunity
·         Analyzed and assessed the project scope, identified technical solutions and alternatives, developed estimates and deliverables, identified activities required for producing software deliverables from offshore
·         Provided support during integration testing, user acceptance testing, implementation and post implementation phases, identified dependencies for preparing and executing a smooth implementation for the project
·         Monitored Defect Prevention activities and causal analysis activities for defects
·         Reviewed quality goals of projects and ensured effective and efficient execution of the projects. Lead a team size of 4 Programmer analyst and 15 software engineers
·         Conducted project reviews and audits, assigned project roles, responsibilities and reporting relationships. Identified training needs and productivity improvement trainings of programmer analysts and software engineers
·         Planned out Knowledge transfer and Transition activities for New Joiners in the project team
·         Participated in impact Analysis, Reviewed High Level Design & Detailed Design, Performed Coding, Unit &  Integration testing, Estimation, Resource planning and allocation
·         Bottom line of Delivery with quality so as to meet the internal SLAs and Metrics defined. Delivered projects at CMMI L5  


   04   Client
North Western Mutual (NM), USA


   Job Description :


   This project covers the conversion of all Agent database calls using on-ADEC interface to ADEC   
   interface.

   Role :     Offshore Module Leader                                                         Duration : Apr’02- Apr’03
   Responsibility:
·         Reviewed system and program specifications. Served as back-up project lead and managed a team size of 1 programmer analysts and 5 software engineers throughout the development & implementation
·         Performed data modelling, executed high level technical design and detailed design, worked in collaboration with onshore team
·         Conducted testing and reviewed all deliverables including source code, test plans, training documentation etc
·         Identified all data access methods for agent data. Identification, documentation and maintenance of all the modules, programs, jobs and online applications that access agent data Conversion of all agent database calls using non-ADEC interface to ADEC interface






  05   Client
Southern California Edison (SCE), USA


  Job Description :


  Southern California Edison (SCE) is one of the major utility service providers in Southern   
  California. It's main business is electric power generation, distribution and services. The main
  purpose of this project is to remove the Weasel code from all the pages in SCE.COM site and
  replacing them with VB and ASP.

  Role :     Offshore Module/Project Leader                                               Duration : Oct’01- Mar’02
  Responsibility:
·         Participated in projects managed in an Offshore/Onshore delivery context. Liaised with client managers to assess and ensure internal customer needs were satisfied
·         Participated during Analysis and Design, Coding and self testing, Project Management and Tracking, Quality planning, System testing
·         Metrics and Milestone tracking and adhering to the quality standards



  06   Client
GAP Inc, USA


  Job Description :


  This Project consisted of maintenance as well as Support (Production Support, Bug Fixing,
  Enhancements) of existing Store Management software running on IBM 4690 controller and IBM
  4694 Registers being used by GAP stores. The existing applications were in C- BASIC, which
  Needed to be modified according to meet the Business need.

  Role :     Developer/Onsite SME                                                           Duration : Aug’99- Oct’01
  Responsibility:
·         Provided Production Support and Enhancement for GAP Point of Sale application to six different Geographical locations
·         Provided Maintenance support of the POS applications by working on Minor and Major enhancements
·         Helped offshore team during impact analysis and coming up with right estimates
·         Reviewed test plan and design documents prepared by the offshore team
·         Handled implementation of the new functionalities and rolled out the applications to all stores across Globe



  07   Client
Michelin NA, Green Ville, USA

  Job Description :

  The Project dealt with the designing, Coding and testing of the existing Corporate Application of
  Michelin to make it Y2K compliant and migrating existing application from COBOL74 to COBOL 2.

  Role :     Developer                                                                            Duration : July’98- July’99
  Responsibility:
·         Performed the Impact Analysis & came up with robust application Design specification and component design documents
·         Responsible for Migrating from COBOL74 to COBOL 2 environment for corporate applications. Performed coding and Unit testing
·         Developed Unit test plan, Integration test plan, Integration test scripts and execution logs
·         Performed Baseline testing and Parallel testing to verify that the changes done are working









Technology & Management Proficiencies: 


·         Project Management                                              Hardware  - PC Work stations, IBM 3090 Mainframe, IBM Netfinity
·         Portfolio management                                           Software -     Cobol, JCL, CICS, Windows XP, Rumba, MVS, C BASIC
·         Client Engagement                                                                        MS Office 2000, MS Project,  PL/1, SAS,  IBM 4690
·         Pre-sales                                                                    Tools Used – Planview, Rational Suite, Quickbase, MS Office 2000,
·         New business development                                                         Quality Center  
·         Business plan preparation                                     DB Used -     ORACLE,  DB2, SYBASE, SUPRA, IDMS
·         Financial Tracking

Professional Experience


·         Infosys Technologies Limited                              Aug 1999 till date
·         IMR Global                                                             July 1998 – July 1999
·         Surya Udyog Ltd                                                    Feb  1997 – Sep 1997
·         Grid Corporation                                               Feb  1996 – Jan 1997

Academic Qualification



Qualification Code
Institute Name & Location
Year Of Passing
Bachelor Of Engineering (ELECTRICAL ENGINEERING)
University College of Engineering, Burla, Orissa
1995

Certification Completed


·     AHIP : Fundamentals of Healthcare - Part A         
·     AHIP : Fundamentals of Healthcare - Part B         
·     AHIP : Basics of Managed Care - Part A
·     HIPAA Primer                                                                       
·     INS 21 : Property and Casualty Insurance
·     Internal Technical Certification in Mainframe Technology/Architecture for senior Project Manager and project manager

Employment status


·         Permanent Resident (GC)




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