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Sofia Rath
Mobile : 510-759-9876
E-mail : sofia@gmail.com
SYNOPSIS
o
Senior Project
Manager in Healthcare Services vertical at Infosys Limited with 15 years of
experience in managing sales and delivery management.
o
Strong
management and interpersonal skills coupled with excellent communication, Leadership
skills, team interaction and Presentation skills capabilities.
o
Manages
multi-functional team with large size portfolio operations, sales strategy,
pursuing sales opportunities, meeting annual revenue goals apart from holding key
relationships with senior client executives. Self motivated personality, builds
and manages highly diverse team.
o
Managed
portfolio of $5M ~ $6M along with leading a team of 30~40 skilled resources at
various times at Client site for last five years.
CAREER OBJECTIVE / POSITION SOUGHT
o
Current
objective is to apply my leadership, communications, outstanding interpersonal,
and people management skills along with strong technology, process and domain
knowledge to help lead a competitive growing organization to a new level of
success.
o
Seeking
meaningful employment in a diverse and dynamic work environment which will help
me hone my existing managerial skill-set while giving me the opportunity to
learn new skills and shape my career towards Account management and help me
create business opportunities through Presale and domain expertise.
o
Position Sought:
Delivery
Manager/ Senior Program Manager/ Engagement Manager
PROFESSIONAL EXPERIENCE
01
Client
|
Aetna Inc., USA
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Job Description :
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Positioned as a Client Project Manager and Managed
Multi Million dollar Projects in parallel within 5010 compliance Program, Plan
Sponsor, Claims and Informatics Domains. Handled Strategic projects few of
which included Plan sponsor reporting project, Enhancement of Automated Plan
Conversion (APC), Automation of both APC and Claim adjudication, Building a
new Atomic Data Warehouse in support of creation of a Strategic Data
warehouse to meet future need.
The Plan Sponsor Reporting projects will
establish a new Reporting Database for the Business users by storing data
from Various sources within Plan Sponsor domain and will facilitate a
reporting capability using Business Object. The Goal is to eventually replace
the current DAF reporting facility which will not be supported by Windows 7.
Role : Client Project
Manager
Duration : Apr’08-
Till Date
Responsibility:
·
Identified
training requirements for the team members and motivated teams to ensure
their career development and positive contribution to the company
·
Monitored the
implementation activities for successful deployment of the project
·
Overseeing the
transition activities to Production support and enhancement team once the
project completes the defined warranty period
·
Handled an
internal Infosys team of 22 Business analysts and 5 project managers within
the domain. Involved in their Career planning, Appraisals and internal team
development to strengthen Infosys presence in the domain
·
Tracked and
presented the status to Infosys and client senior management to present the
accomplishments, challenges and risks for the domain
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02 Client
|
Aetna Inc., USA
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Job Description :
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Positioned as a Quality assurance Project Manager
in the client org and managed multiple projects across different releases in
the Member and Plan domain. As a QA
project manager handled the overall end to end deliverables for the Testing
organization in different Life cycle of the project and provided the status
of the project from QA standpoint to senior leadership.
Role : QA Project
Manager Duration
:
June’04- Mar’08
Responsibility:
·
Coordinated Environment
setup, Provided Estimation in different phases of SDLC, Participated in PAT (Project
assessment) review sessions
·
Extensive
analysis on the manual scenarios from the high level scenarios were performed
·
After through
reviews by the business and the tech team, worked with the QA team in
creating the testing scenarios for all the high level test cases
·
Identified and negotiated with
client project Managers for scope definition and change requirements
·
Addressed any
issues and queries from the team and worked with the respective team for the
speedy solution
·
Conducted
periodic defect status meeting and
coordinate with the Business and Development team on prioritization
·
Provided
support to offshore during Manual system testing, performance testing,
regression testing and system testing. Provided support for automation of
applications within the domain
·
Monitored the
production installation of the projects and addressed any defects during
warranty
·
Performed as
the domain and Technical Certification anchor for the entire onsite team for
Infosys within Aetna
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03 Client
|
Aetna Inc., USA
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Job Description :
The
project scope was to provide and maintenance and enhancement support for two
applications
(AAS
and Data Migrator) in the member domain. The requests
were categorized into Minor and
major requests and these were analyzed,
coded and tested from offshore with the support
from onsite team.
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Role :
Offshore
Project Manager Duration : May’03-
May’04
Responsibility:
·
Provided technical and managerial
leadership for onsite and offshore team, assigned and reviewed the work of
programmer analysts and software engineers
·
Provided regular status to Senior
Managers for Resource requirements and new business opportunity
·
Analyzed and assessed the project
scope, identified technical solutions and alternatives, developed estimates
and deliverables, identified activities required for producing software
deliverables from offshore
·
Provided support during integration
testing, user acceptance testing, implementation and post implementation
phases, identified dependencies for preparing and executing a smooth implementation
for the project
·
Monitored Defect Prevention
activities and causal analysis activities for defects
·
Reviewed quality goals of projects
and ensured effective and efficient execution of the projects. Lead a team
size of 4 Programmer analyst and 15 software engineers
·
Conducted project reviews and
audits, assigned project roles, responsibilities and reporting relationships.
Identified training needs and productivity improvement trainings of
programmer analysts and software engineers
·
Planned out Knowledge transfer and
Transition activities for New Joiners in the project team
·
Participated in impact Analysis, Reviewed
High Level Design & Detailed Design, Performed Coding, Unit & Integration testing, Estimation, Resource
planning and allocation
·
Bottom line of Delivery with quality
so as to meet the internal SLAs and Metrics defined. Delivered projects at
CMMI L5
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04 Client
|
North Western Mutual (NM), USA
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Job
Description :
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This project covers the conversion of all
Agent database calls using on-ADEC interface to ADEC
interface.
Role
: Offshore Module
Leader Duration : Apr’02-
Apr’03
Responsibility:
·
Reviewed system and program
specifications. Served as back-up project lead and managed a team size of 1
programmer analysts and 5 software engineers throughout the development &
implementation
·
Performed data modelling, executed
high level technical design and detailed design, worked in collaboration with
onshore team
·
Conducted testing and reviewed all
deliverables including source code, test plans, training documentation etc
·
Identified all data access methods
for agent data. Identification, documentation and maintenance of all the
modules, programs, jobs and online applications that access agent data
Conversion of all agent database calls using non-ADEC interface to ADEC
interface
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05 Client
|
Southern
California Edison (SCE), USA
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Job
Description :
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Southern California Edison (SCE) is one of
the major utility service providers in Southern
California. It's main business is electric
power generation, distribution and services. The main
purpose of this project is to remove the
Weasel code from all the pages in SCE.COM site and
replacing them with VB and ASP.
Role
: Offshore Module/Project
Leader Duration : Oct’01-
Mar’02
Responsibility:
·
Participated in projects managed in
an Offshore/Onshore delivery context. Liaised with client managers to assess
and ensure internal customer needs were satisfied
·
Participated during Analysis and
Design, Coding and self testing, Project Management and Tracking, Quality
planning, System testing
·
Metrics and Milestone tracking and
adhering to the quality standards
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06 Client
|
GAP
Inc, USA
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Job
Description :
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This Project consisted of maintenance as
well as Support (Production Support, Bug Fixing,
Enhancements) of existing Store Management
software running on IBM 4690 controller and IBM
4694 Registers being used by GAP stores.
The existing applications were in C- BASIC, which
Needed to be modified according to meet the
Business need.
Role
: Developer/Onsite
SME
Duration : Aug’99-
Oct’01
Responsibility:
·
Provided Production Support and Enhancement
for GAP Point of Sale application to six different Geographical locations
·
Provided Maintenance support of the
POS applications by working on Minor and Major enhancements
·
Helped offshore team during impact
analysis and coming up with right estimates
·
Reviewed test plan and design
documents prepared by the offshore team
·
Handled implementation of the new
functionalities and rolled out the applications to all stores across Globe
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07 Client
|
Michelin
NA, Green Ville, USA
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Job
Description :
|
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The Project dealt with the designing,
Coding and testing of the existing Corporate Application of
Michelin to make it Y2K compliant and
migrating existing application from COBOL74 to COBOL 2.
Role
: Developer Duration : July’98- July’99
Responsibility:
·
Performed the Impact Analysis & came
up with robust application Design specification and component design
documents
·
Responsible for Migrating from
COBOL74 to COBOL 2 environment for corporate applications. Performed coding
and Unit testing
·
Developed Unit test plan,
Integration test plan, Integration test scripts and execution logs
·
Performed Baseline testing and
Parallel testing to verify that the changes done are working
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Technology & Management Proficiencies:
·
Project Management
Hardware - PC Work stations, IBM 3090 Mainframe, IBM
Netfinity
·
Portfolio
management Software
- Cobol, JCL, CICS, Windows XP, Rumba,
MVS, C BASIC
·
Client Engagement
MS Office 2000, MS Project, PL/1, SAS,
IBM 4690
·
Pre-sales Tools
Used – Planview, Rational Suite, Quickbase, MS Office 2000,
·
New business
development Quality
Center
·
Business plan
preparation DB Used - ORACLE, DB2, SYBASE, SUPRA, IDMS
·
Financial
Tracking
Professional Experience
·
Infosys
Technologies Limited Aug
1999 till date
·
IMR
Global July 1998 – July
1999
·
Surya
Udyog Ltd Feb 1997 – Sep 1997
·
Grid
Corporation
Feb 1996 – Jan 1997
Academic Qualification
Qualification Code
|
Institute Name & Location
|
Year Of Passing
|
Bachelor Of Engineering (ELECTRICAL
ENGINEERING)
|
University College of Engineering, Burla,
Orissa
|
1995
|
Certification Completed
· AHIP
: Fundamentals of Healthcare - Part A
· AHIP
: Fundamentals of Healthcare - Part B
· AHIP
: Basics of Managed Care - Part A
· HIPAA
Primer
· INS
21 : Property and Casualty Insurance
· Internal
Technical Certification in Mainframe Technology/Architecture for senior Project
Manager and project manager
Employment status
·
Permanent
Resident (GC)
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